Nokia hints at huge demand for Lumia 900

Last week, AT&T revealed that sales of Nokia’s Lumia 900 have been exceeding expectations, but so far, no figures have been released to substantiate that. There’s certainly been no reason to doubt it, though, especially given that for several days, the handset sat at the top of Amazon’s contract phone sales charts, while visitors to AT&T’s online store have recently found the handset to be out of stock.

But there was some speculation that the lack of availability of the phone on AT&T may have been due to a withdrawal of stock, rather than a result of actual sales, following Nokia’s admission earlier this month that a small number of Lumia 900 handsets were experiencing data connectivity issues – a problem that it quickly resolved with a software update that it released days ahead of schedule.

However, it seems that those assertions were somewhat wide of the mark. AllThingsD spoke to Nokia to discuss the Lumia 900’s performance, and they were told that the reason the handset is out of stock is because it’s actually sold out, not because the company has recalled stock to update and recertify it.

Nokia revealed that the overwhelming majority of customers that have purchased the new Lumia have chosen to hold on to their handsets and install the software update themselves, rather than returning them for a free replacement.

Nokia spokesperson Karen Lachtanski said: “The inventory situation is primarily a function of demand, because we are seeing that most customers are opting to keep their units and simply update via Zune. So the impact of customer swaps is insignificant. We are producing more devices to satisfy demand as quickly as possible.”

While Nokia remains tight-lipped on exact sales figures, it’s encouraging to see that its new flagship handset is performing so well. Its decision to openly acknowledge the glitch in a limited number of devices – offering not just free replacements, but also giving customers a $100 credit for the inconvenience – will no doubt have helped it to win over hearts and minds in the competitive smartphone market.

But news that existing Windows Phone handsets will likely not be eligible for update to Windows Phone 8 later this year may well undo a lot of the goodwill that Nokia and Microsoft have so far worked hard to build with customers.

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I really want this phone, but I refuse to switch carriers. I like verizon and will not switch. I waited almost 10 years for the iphone, I can wait til this is in a 4g version on verizon.

Also MS wont comment on any WP8 device until they have had the conference with carriers and OEMS next month in London. Dont expect any news till after that. I just love rumors about anything to do with windows phones, is all a lot of crap by mostly people speaking a lot of crap. And as far as the big deal everyone is making about the glitch in the 900 I don't think it really is a big as all these tech sites talk about, anything WP they just gotta hate. The USA has the update now and Canada receives the update on the 20th so it really is a non topic anymore. I have both the 800 and 900 and they are excellent phones.

If the phone is out of stock it means that it has beaten all expectations Nokia and ATT made, obviously they didn't think it was gonna sell out that quick, Now they are getting stock back in and making more handsets everyday and oh btw this weekend is the release of the nice glossy white 900, that will sell more than the other two.

Best way to tell how a phone is doing, the competition. Samuel Jackson iPhone add running in Midwest all of a sudden all the time. That's not Android causing that. The Lumia is HOT!

Glad I got mine slightly used via eBay for only $365, suckas! It's PERFECT and it came literally hours ago. What. A. Phone!

seebaran said,
Glad I got mine slightly used via eBay for only $365, suckas! It's PERFECT and it came literally hours ago. What. A. Phone!

I'm so jealous. I'm currently trying to sell or trade my HTC Amaze so I can pick on up. Windows Phone is gonna kick a$$

seebaran said,
Glad I got mine slightly used via eBay for only $365, suckas! It's PERFECT and it came literally hours ago. What. A. Phone!

Not a bad deal, but you could have gotten it brand new for $349 ($449 - $100 credit up to April 21).

CMG_90 said,
The phones get sold out, not because of hype but because they didnt make many.

How many did they make?

CMG_90 said,
The phones get sold out, not because of hype but because they didnt make many.

This is clearly why both the black and cyan versions were #1 and #2 on the Amazon best selling phones on contract list for a week+, and probably still #1 on AT&T on Amazon.

How about the remarks about it not getting WP8 (Apollo) cease until MS comes out and says "It's not getting Apollo". Otherwise it's just feeding the rumormill.

I wonder how many folks will be returning the handsets before their 30 days to return runs out, IF Nokia and MS don't clear up this Win 8 upgrade issue. I can't imagine that Win 8 would not be able to run on todays hardware. I will be stunned if they actually make people get new handsets just to get Win 8, particularly after ragging on Apple for intentionally slowing down their older handsets with the IOS updates.

They need to clear this crap up ASAP.

Microsoft is going to announce WP8 wont work on the Lumia on May 9th. the 31st day of its release. Sorry folks it's more than 30 days. /s

jimmyfal said,
I wonder how many folks will be returning the handsets before their 30 days to return runs out, IF Nokia and MS don't clear up this Win 8 upgrade issue. I can't imagine that Win 8 would not be able to run on todays hardware. I will be stunned if they actually make people get new handsets just to get Win 8, particularly after ragging on Apple for intentionally slowing down their older handsets with the IOS updates.

They need to clear this crap up ASAP.

ok, I'm not sure if you're talking about Windows 8 for computers or Windows Phone 8 for PHONES. but it's kinds clear that you're not sure what you're talking about. but that aside. I don't think any of them will be returning the phones (well at least not for such a reason) because I don't think they bought the phones in hopes of it getting the next update. I mean, look how many people buy Android phones, do you think they bought them with definitive proof that they will be getting the next Major Android OS update? come on, lets be serious here.

[quote=ctrl_alt_delete said,]

ok, I'm not sure if you're talking about Windows 8 for computers or Windows Phone 8 for PHONES. quote]

Your not clear after reading this entire thread that were all talking about the phone 8? I just protest against long product names, you are just an ass. Thanks I needed to sink to that level just once a month and your it.

When is the unlocked version coming out? Is it going to be an iPhone fiasco all over again? God darn it you businesses and your profit!

Lucas said,
When is the unlocked version coming out? Is it going to be an iPhone fiasco all over again? God darn it you businesses and your profit!

Not if the marketshare stays well bellow the rest.

huge demand? dobut it. How many even know that Nokia is still around? (how many even knew they had a nokia phone back in the "dumb phone days" is another story) Also i agree with the guy above. i have yet to see a windows phone out in the wild. Its all android, iPhone or the classic flip and no, Best Buy or the AT&T store doesnt count kids.

CMG_90 said,
huge demand? dobut it. How many even know that Nokia is still around? (how many even knew they had a nokia phone back in the "dumb phone days" is another story) Also i agree with the guy above. i have yet to see a windows phone out in the wild. Its all android, iPhone or the classic flip and no, Best Buy or the AT&T store doesnt count kids.

I've seen people with Windows Phones...

I sat a dinner table in London a few days ago where everyone at the table had a Windows Phone 7 device. Though I admit that did surprise me, a lot

CMG_90 said,
huge demand? dobut it.

I have seen at least 5 of my co-workers with Windows phones, plus all family members and friends I have got into buying one hehe.

CMG_90 said,
huge demand? dobut it. How many even know that Nokia is still around? (how many even knew they had a nokia phone back in the "dumb phone days" is another story) Also i agree with the guy above. i have yet to see a windows phone out in the wild. Its all android, iPhone or the classic flip and no, Best Buy or the AT&T store doesnt count kids.

I'm guessing you're kinda young arent you? "Nokia still around"? Only another company fanboy can say something like that, secondly the news about Euro operators not wanting Lumina - paid off by another unnamed company just to distract customers, I work in one of the biggest operators in Baltic and they are eagerly waiting for the Lumina series. Now please take your fanboism elsewhere.

alwaysonacoffebreak said,

I'm guessing you're kinda young arent you? "Nokia still around"? Only another company fanboy can say something like that, secondly the news about Euro operators not wanting Lumina - paid off by another unnamed company just to distract customers, I work in one of the biggest operators in Baltic and they are eagerly waiting for the Lumina series. Now please take your fanboism elsewhere.

I bet I'm a lot older then you my friend.clearly you didnt take the time to read my post. Move along now child.

Too bad they wont be able to upgrade to Windows 8, but I'm looking forward to see what new devices and capabilities Windows 8 will bring

lamebo said,
Too bad they wont be able to upgrade to Windows 8, but I'm looking forward to see what new devices and capabilities Windows 8 will bring

That is not confirmed one way or the other.

lamebo said,
Too bad they wont be able to upgrade to Windows 8, but I'm looking forward to see what new devices and capabilities Windows 8 will bring

I'm looking forward to it receiving Windows Phone 8, which it will most likely do. After seeing all the negative press they are and will get if they don't make an announcement soon, they'll make the announcement that it will indeed get the update. The sources are just as accurate for the update as it is against it so until proven otherwise, I'll go with it's getting the update.

Plus as far as I know, the phones won't be getting Windows 8. I'll be getting a tablet with Windows 8 later this year but definitely not a phone, I'll have Windows Phone 8 on that.

ZeroHour said,

That is not confirmed one way or the other.

Exactly. Why would you take a shadowy "source"'s words as gospel and not a Microsoft Employee's? I mean, I'm currently not taking either as a definitive statement (As no one should until Microsoft actually makes a statement), but if you're going to believe one, why would you choose someone that nobody knows?

lamebo said,
Too bad they wont be able to upgrade to Windows 8, but I'm looking forward to see what new devices and capabilities Windows 8 will bring

say what? windows 8 is for desktop/laptop/slate computers....not phones. and where did you get this information from that the Lumia 900 won't be upgraded? don't tell me you got this information from neowin, who got it from theverge, who got it from some unknown "source" of theirs. No one knows if they will be upgradable or not because Microsoft themselves haven't said a word about it. however, a Microsoft Evangelist stated that the devices will be upgradable
(but still I wouldn't put too much salt in his words because he's wait down the food chain to really know anything about Microsoft's plans for me to take his words serious)

ZeroHour said,

That is not confirmed one way or the other.


if it turns out they will be upgradeable i dont expect them to get all the features, I mean ms keeps saying windows phone runs well on low end devices but it will be nice if they put out some top of the line hardware and make the os do crazy cool stuff in terms of like interchangeability of phone to pc or entertaiment system, excellent graphics/gaming, and focus less on the whole social networking aspect so it can be more of a productive device, but that would leave older phones obsolete, so idk...idk...

i have yet to see a single person use a windows phone anywhere. i work at a university with thousands of people, on the bus everyday and live in the third largest city in the second largest country in the world. i call bull **** on nokia's/microsoft part.

rajputwarrior said,
i have yet to see a single person use a windows phone anywhere. i work at a university with thousands of people, on the bus everyday and live in the third largest city in the second largest country in the world. i call bull **** on nokia's/microsoft part.

According to a rep at the AT&T store near me, people are coming in constantly to look at the Lumia. They've given it a good location and it's bringing a lot of foot traffic in. I have no doubt that it is selling well.

M_Lyons10 said,

According to a rep at the AT&T store near me, people are coming in constantly to look at the Lumia. They've given it a good location and it's bringing a lot of foot traffic in. I have no doubt that it is selling well.

they say that to drive sales

"oh yeah, people are coming in all the time to look at a phone less then 5% of the marketshare actually wants.

rajputwarrior said,
i have yet to see a single person use a windows phone anywhere. i work at a university with thousands of people, on the bus everyday and live in the third largest city in the second largest country in the world. i call bull **** on nokia's/microsoft part.

Perhaps those with Windows Phones just have some discretion... you see iPhones everywhere, but when they are being held like this it's no surprise - http://images.intomobile.com/w...iphone-4g-hd-steve-jobs.jpg

(I think it helps the signal or something?)

CMG_90 said,

they say that to drive sales

"oh yeah, people are coming in all the time to look at a phone less then 5% of the marketshare actually wants.

Ah, so the shortages are also imaginary? Were the 2 people I had to wait to finish playing with the Lumia before I had a chance imaginary as well? LOL

M_Lyons10 said,

According to a rep at the AT&T store near me, people are coming in constantly to look at the Lumia. They've given it a good location and it's bringing a lot of foot traffic in. I have no doubt that it is selling well.

well I live in NYC and I see windows phones all over the place. saw someone using a Nokia Lumia 900 (black) the other day too. it's a pretty slick device. waiting on my contract to be up on T-Mobile. think I might jump ship or wait and see if tmobile is going to get it too. but I've seen a lot around the place. not as much as Android (which seems like everyone and their mother is using)

ctrl_alt_delete said,

well I live in NYC and I see windows phones all over the place. saw someone using a Nokia Lumia 900 (black) the other day too. it's a pretty slick device. waiting on my contract to be up on T-Mobile. think I might jump ship or wait and see if tmobile is going to get it too. but I've seen a lot around the place. not as much as Android (which seems like everyone and their mother is using)

All over the place or are you just dreaming?

ctrl_alt_delete said,

well I live in NYC and I see windows phones all over the place. saw someone using a Nokia Lumia 900 (black) the other day too. it's a pretty slick device. waiting on my contract to be up on T-Mobile. think I might jump ship or wait and see if tmobile is going to get it too. but I've seen a lot around the place. not as much as Android (which seems like everyone and their mother is using)

You can get the Lumia 800 on T-Mobile. The only difference to the 900 is the lack of LTE and smaller display.

ctrl_alt_delete said,

well I live in NYC and I see windows phones all over the place. saw someone using a Nokia Lumia 900 (black) the other day too. it's a pretty slick device. waiting on my contract to be up on T-Mobile. think I might jump ship or wait and see if tmobile is going to get it too. but I've seen a lot around the place. not as much as Android (which seems like everyone and their mother is using)

So you admit you were one of them who just played with it and did not actually buy it..

ctrl_alt_delete said,

well I live in NYC and I see windows phones all over the place. saw someone using a Nokia Lumia 900 (black) the other day too. it's a pretty slick device. waiting on my contract to be up on T-Mobile. think I might jump ship or wait and see if tmobile is going to get it too. but I've seen a lot around the place. not as much as Android (which seems like everyone and their mother is using)

T-mobile should be the next one to get the lumia 900 in a month or two depending on how long AT&Ts exclusivity deal with Nokia is for. The longer you can wait the better I say.

rajputwarrior said,
i have yet to see a single person use a windows phone anywhere. i work at a university with thousands of people, on the bus everyday and live in the third largest city in the second largest country in the world. i call bull **** on nokia's/microsoft part.


Remind me again, what is it with people these days thinking that just because they don't see something in the small vicinity of their daily lives that it doesn't exist in larger proportions elsewhere?

I don't see any French people in my school, and in my state, New Jersey, with one of the largest population densities ever. Therefore, I guess they don't exist...

PlogCF said,


Remind me again, what is it with people these days thinking that just because they don't see something in the small vicinity of their daily lives that it doesn't exist in larger proportions elsewhere?

I don't see any French people in my school, and in my state, New Jersey, with one of the largest population densities ever. Therefore, I guess they don't exist...

We are talking about cell phones here child. The device pretty much every human on earth has one. Most always have it out with them

rajputwarrior said,
i have yet to see a single person use a windows phone anywhere. i work at a university with thousands of people, on the bus everyday and live in the third largest city in the second largest country in the world. i call bull **** on nokia's/microsoft part.

I live in a relative large city and attend a medium sized university and I have yet to see anyone with a SGSII. I call BS on Samsung saying they are selling more than Apple.

MASTER260 said,
You know, I'm not 100% sure about this, but I think no one in my school had heard about the Lumia 900...

Why?

Because it's only been out for 9 days?

MASTER260 said,
You know, I'm not 100% sure about this, but I think no one in my school had heard about the Lumia 900...

Why?

Because windows phone still isn't popular with your "common" person.

MASTER260 said,
You know, I'm not 100% sure about this, but I think no one in my school had heard about the Lumia 900...

Why?

You asked EVERYONE in your school or everyone you know (all 3 people)?

I plan to buy a Lumia this month, but I will wait the answer about WP8 before .... don't want a outdated Smartphone (since I keep them 2 years)

Sxcnn said,
I plan to buy a Lumia this month, but I will wait the answer about WP8 before .... don't want a outdated Smartphone (since I keep them 2 years)

Agreed. Microsoft really needs to make an announcement about WP8... And in all honesty, WP should be on a 2 year update cycle...

M_Lyons10 said,

Agreed. Microsoft really needs to make an announcement about WP8... And in all honesty, WP should be on a 2 year update cycle...

MS probably doesn't even know yet if WP8 will be on the 900 and others. Hence the silence.

Sxcnn said,
I plan to buy a Lumia this month, but I will wait the answer about WP8 before .... don't want a outdated Smartphone (since I keep them 2 years)

I suspect a lot of it is down to carriers blocking versions tbh as carries classically hated android updates because it was harder to market a new phone without extra's like a new OS.

seebaran said,

MS probably doesn't even know yet if WP8 will be on the 900 and others. Hence the silence.

Why wouldnt they know, they're the developers of the current OS and future versions, wont they know the requirements for WP8?

seebaran said,
MS probably doesn't even know yet if WP8 will be on the 900 and others. Hence the silence.

Of course they'd know, you underestimate how far ahead these things are planned.

efjay said,

Why wouldnt they know, they're the developers of the current OS and future versions, wont they know the requirements for WP8?

Not until feature lock can you guarantee all requirements. You can work towards something specific, yes, but that doesn't mean you know. Lately MS has been playing the hush hush game until they know what will be in the final version

efjay said,

Why wouldnt they know, they're the developers of the current OS and future versions, wont they know the requirements for WP8?

Because Microsoft don't make the phones, it's not up to Microsoft what version of the OS is installed on them. Nokia has that say as they have to certify the new OS on their hardware, and then release it.

Sraf said,

Not until feature lock can you guarantee all requirements. You can work towards something specific, yes, but that doesn't mean you know. Lately MS has been playing the hush hush game until they know what will be in the final version

Unless you make one of the requirements that it runs on the old hardware. Just like they made it a requirement that Win 7 would use less resources so it could run on netbooks where Vista was struggling. There is no reason they can't announce now if its likely most devices will support it, as they will already know that answer

This reminds me of the initial WP launch. Apparently everywhere was sold out because of huge demand. We all know how that turned out. It's best to wait for real sales numbers and ignore the hype.

simplezz said,
This reminds me of the initial WP launch. Apparently everywhere was sold out because of huge demand. We all know how that turned out. It's best to wait for real sales numbers and ignore the hype.

Uhh....Don't remember any overwhelming sells of WP7 phones at launch!!!

PoohGQ said,

Uhh....Don't remember any overwhelming sells of WP7 phones at launch!!!

Don't think he know what he is on about lol

simplezz said,
This reminds me of the initial WP launch. Apparently everywhere was sold out because of huge demand. We all know how that turned out. It's best to wait for real sales numbers and ignore the hype.

I don't think they were sold out due to overwhelming demand. A lot of stores I went too at the time when I was trying to get my first WP were getting ridiculously low stock (something like 2 units a week) around it's initial launch.

PoohGQ said,

Uhh....Don't remember any overwhelming sells of WP7 phones at launch!!!

What he's saying is that selling out of stock != high sales. When WP7 came out I remember the AT&T stores around me were sold out for the first two weeks, that was because the amount of phones made was really low.

simplezz said,
This reminds me of the initial WP launch. Apparently everywhere was sold out because of huge demand. We all know how that turned out. It's best to wait for real sales numbers and ignore the hype.

It wasn't demand that made the hard to find, it was availability. I went to 4 ATT stores on launch day. No one HAD them in stock. One store called me back later that day to say they had a "couple" come in. Yeah, no matter... I was stoked.

laserfloyd said,
I just now sensed the /s in your comment.

I don't believe there was sarcasm - he was trying to say he thought people said Windows Phone was sold out due to demand, but it's marketshare never showed these sales.

~Johnny said,

I don't think they were sold out due to overwhelming demand. A lot of stores I went too at the time when I was trying to get my first WP were getting ridiculously low stock (something like 2 units a week) around it's initial launch.

That was my whole point. Some people at the time were saying the out of stock was caused by a huge demand, but it turned out to be limited by the numbers produced. The same thing could be happening here. I find it best not to jump to conclusions and wait for the real sales numbers in 6 months time.

To solidify that demand, they need to come out and reassure prospective purchasers that it will get an upgrade to WP8 with the understanding that not all of the new features will be available due to HW differences.

Drewidian said,
To solidify that demand, they need to come out and reassure prospective purchasers that it will get an upgrade to WP8 with the understanding that not all of the new features will be available due to HW differences.

I think people are overreacting here. I firmly believe you will get [feature] updates and continued support/app updates, but you will not get the entire OS overhaul. The fact you won't get the entire Apollo "package" is making ppl think they won't get any new features. That is highly unlikely.

boumboqc said,
I am one of them.
Proud owner of this little beast.

im sooo envious... waiting for Nokia to actually put the product on the old continent where it belongs ;-)