Patch available for Snow White DVD playback in 2k/XP

When you attempt to play the Snow White and the Seven Dwarfs Platinum Collection DVD movie, you may experience the following behaviors:

  • Audio and video playback is garbled or indistinct. -and-
  • Your DVD-player program reports that the DVD does not meet copy-protection requirements and must be closed.
This behavior occurs because the Universal Disk Format (UDF) driver (Udfs.sys) in Windows XP and Windows 2000 is unable to read certain data stored on the Snow White and the Seven Dwarfs Platinum Collection DVD. This problem does not affect any other DVD disks known to Microsoft at this time.

News source: CNET News - "Snow White" DVD may be glitchy with XP

View: Knowledge base article Q310510 about Snow White and DVD Playback in 2k/XP

Download: Windows 2000 Fix for Snow White DVD playback

Download: Windows XP fix for Snow White DVD playback (goes to windowsupdate.microsoft.com)

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