Quanta sues AMD over alleged defective notebook chips

AMD has been accused of delivering faulty processors to a major notebook PC maker. Bloomberg reports that Taiwan-based Quanta filed the lawsuit earlier this week, alleging that AMD and its ATI division gave Quanta defective processors that did not meet the company's heat tolerances.

Quanta is the world's largest contract manufacturer for notebook PCs. It makes laptops for a number of companies including Acer, Dell and HP. In this case, the chips from AMD that Quanta says were defective were put into notebooks made by Quanta for NEC Corp. Quanta said the faulty parts caused the notebooks themselves to not work properly. In a statement the company said, "Quanta has suffered significant injury to prospective revenue and profits."

In a statement of its own, AMD said that it " ... disputes the allegations in Quanta’s complaint and believes they are without merit." It added, "AMD is aware of no other customer reports of the alleged issues with the AMD chip that Quanta used, which AMD no longer sells. In fact, Quanta has itself acknowledged to AMD that it used the identical chip in large volumes in a different computer platform that it manufactured for NEC without such issues."

Quanta is seeking both damages from AMD as well as a jury trial in its lawsuit.

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10 Comments

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Most laptops have heat problems anyways, maybe its the chip, maybe its the cooling or both but these things always end up with problems.

If this is a success for Quanta, next I see HP sue AMD over the DV Series Notebooks that had numerous issues due to what they claimed a fault in the chipset which was provided by NVidia mostly on AMD Based DV Series laptops. These lawsuits the consumers usually get the short end of the stick. Like class action lawsuits that costs millions of dollars and you get a check in the mail for $.24 which expires a month prior to your getting the check and was less then the postage used to send you the check.

In addition to no effective cooling comment, I agree with AMD, if there were defective chips, why did no other customers complain? I know Intel chips are defective.. but AMD? I find that difficult to believe, we would have heard about this LOOOONG before now..

rijp said,
In addition to no effective cooling comment, I agree with AMD, if there were defective chips, why did no other customers complain? I know Intel chips are defective.. but AMD? I find that difficult to believe, we would have heard about this LOOOONG before now..

Is this a troll post in regard to intel chips? Intel chips are fine >_>

Well I know in a world of corporate profits, I'd wager that they'd use some cheap air cooling unit to shave costs only to fry the chips and then think of how to cover their butts for losing so much money. that being the case, if it is indeed the case, NEC should sue quanta for failure to fulfill their contract... in the words of Glenn Frey from the Beverly hills cop soundtrack "The heat is on..."

Makes me wonder if it's a case of Them not installing an adiquate cooling solution in the laptops then blaming the chip maker when the chips fried.

Wouldn't be the first time laptop manufacturers have put inadiquate HSF combos in to make something fit a chassis it really shouldn't have been used with.

dragon2611 said,
Makes me wonder if it's a case of Them not installing an adiquate cooling solution in the laptops then blaming the chip maker when the chips fried.

Wouldn't be the first time laptop manufacturers have put inadiquate HSF combos in to make something fit a chassis it really shouldn't have been used with.


kinda makes you question their hardware/consumer quality checks/diagnostics ?