Recent Flash update crashes Firefox in Windows Vista and 7

A few days ago, Adobe released the latest update to its Flash web browser plug-in. However, that update has resulted in a lot of upset Firefox users. The BBC reports that Windows Vista and Windows 7 versions of Firefox are crashing regularly as a direct result of the Flash update.

The new 11.3 version of Flash was first released on June 8th. Since then, there's been no word on when Adobe might release a new version that will fix the Firefox crashing problems. In a statement, Firefox's creators at Mozilla stated, "Adobe and Mozilla are working closely to diagnose and address these issues."

Mozilla has also posted up a support page specifically to help users deal with the 11.3 Flash problems. One suggestion is to remove or disable the RealPlayer Browser Record extension from Firefox, with a full step-by-step guide for doing so. If this doesn't work, then Firefox users of Vista and Windows 7 might have to reinstalled the 11.2 version of Flash in order to get everything back up and running.

Source: BBC

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using Pale Moon v12.2.1 x64 (basically 64bit version of Firefox) with Flash v11.3 and no issues here although the Pale Moon change log says this...

A minor update to fix stability issues:

Fix for Flash 11.3 crashing the plugin container or browser upon shutdown.
Note: Flash 11.3 introduces "protected mode", an internal plugin sandbox, that can still cause other issues, e.g. for full-screen video playback. Please check the relevant forum post for more information, workarounds and advice if you experience issues.
Fix for double entries for "recent tags" and "recently bookmarked" in the bookmarks menu on a new profile.
Fix for build instability issues in javascript due to the Microsoft compiler producing incorrect machine code in some cases. This fix will cause a slight performance loss on 32-bit builds to prevent crashes and scripting problems in the GUI and on web pages. Pale Moon x64 is not affected.

A couple of days ago, I had trouble with Flash and Gmail. However, i found a turnaround that consisted editing some file in windows.

Disabling the RealPlayer Browser Record extension (and plugin) doesn't fix DivX embedded video, which simply crashes I rolled back to Flash 11.2 and it seems to work OK although some YouTube vidoes lose sound near the end which is bloody annoying!

DivX Plus web player plugin needs fixing too (Firefox 13, and 14 beta).

Recent...??? I stopped using FF about 4 months ago for this very reason, it had been happening for prob around a year, and I just got fed up with it...

TsarNikky said,
Leave it to Adobe to screw up one's computers with buggy software and half-baked updates.

Leave it to you to blame Adobe for Firefox issues. 13.01 fixes the problem by the way.

sexypepperoni said,
Flash... does anyone still use that?
Donno.. Don't have it installed for IE, and have Flash Block in Chrome..
Makes the internet so much nicer..

Ryoken said,
Donno.. Don't have it installed for IE, and have Flash Block in Chrome..
Makes the internet so much nicer..

I am sure it is but most sites like Youtube still need flash to be used and HTML5 Youtube still beta so I cannot see how you can run anything without Flash still other than you are using an Extension like Flash Block where only click thinks you want Flash to work with. Still, those extensions are not that great it often moves things around websites.

OMG. I started having this problem the moment i installed new flash player. I seriously thought it was just me. I was going to try and re-install firefox or flash but became lazy and just started using Chrome for the time being. Now that I know it's an official issue, I feel better. Will continue to use Chrome until this is fixed.

Firefox DOESN'T have a sandbox. Chrome does, IE does. So Adobe implemented a sandbox which effectively brought out dormant Firefox bugs.

It is time to move on to the future: HTML5, but WHEN? As for Chrome the latest Chrome for Mac is laggy and icon keeps bouncing taking a long time to launch. But Chrome on Microsoft Windows not bad and pretty fast.

TsMkLg068426 said,
It is time to move on to the future: HTML5, but WHEN? As for Chrome the latest Chrome for Mac is laggy and icon keeps bouncing taking a long time to launch. But Chrome on Microsoft Windows not bad and pretty fast.

HTML 5 is still experimental. 2015 is the set release year for HTML 5 although this can be moved further

Jose_49 said,

HTML 5 is still experimental. 2015 is the set release year for HTML 5 although this can be moved further

Yeah I know, sucks though when it comes to iPod touch, iPhone or iPads which Safari on those devices are mostly for HTML5 and a lot of sites still are not compatible.

TsMkLg068426 said,

Yeah I know, sucks though when it comes to iPod touch, iPhone or iPads which Safari on those devices are mostly for HTML5 and a lot of sites still are not compatible.


Agreed.

My friends just switched to chrome and hated it. They said you couldn't manage your tabs the same way. That and it is missing noscript. Found it slower as well.

I tried it once but couldn't get use to it. It was to bland.

The ScriptNo extension is a very good NoScript alternative for Chrome, but I still prefer Firefox as my primary browser on my Linux, Windows, and OS X computers.

Ive had a couple crashes on the laptop but not the pc, same sites same everything (synced) so its hit and miss. No way I'm moving browsers though. Dont like Opera, have Chrome and IE isnt even on my system anymore. To be honest this version alot more stable then the last few I've had.

IrishEdg3 said,
Ive had a couple crashes on the laptop but not the pc, same sites same everything (synced) so its hit and miss. No way I'm moving browsers though. Dont like Opera, have Chrome and IE isnt even on my system anymore. To be honest this version alot more stable then the last few I've had.

you do know IE is part of your windows explorer right?

I like the new version of Adobe Flash 11.3 where it is sandboxed now in Firefox! I bet that is what is causing all of these issues. It is still pretty new feature.

Even the program Sandboxie was having a problem with the latest Adobe Flash which means it is Adobe's fault not Mozilla.

calimike said,
Opera 12 build 1467, Chrome and IE are working fine with Flash 11.3 but Firefox crash

It is Adobe's fault. Another application called Sandboxie was having issues with Adobe Flash 11.3 as well. I bet it is the new sandbox mode they use for Flash.

calimike said,
Opera 12 build 1467, Chrome and IE are working fine with Flash 11.3 but Firefox crash

IE and chrome have their own separate version of Flash and Opera doesn't have sandbox for flash.

Not with everyone, it seems. I'm wit the last stable release of Firefox and Flash and both of them didn't crash at all. In fact, I don't even remember the last time any of them crashed.

Still, hope that it gets better for everyone with it.

Same with me, I haven't had any problems so far with the latest Flash update using Firefox 13 and then 13.0.1 on a Win7 (32-bit) laptop.

Flash has been crashing my firefox for a long time now. I'm on a stable version finally, not going to upgrade.

Flash Player 11.3 installed here, browsing with SeaMonkey 2.10.1, and no crashes.

(SeaMonkey 2.10.1 uses same Mozilla/Gecko codebase as Firefox 13.0.1.)

I have moved fully to Firefox 13 on all my PCs and love it! Will never be going back. The tab features alone are worth it compared to other browsers. Can't wait until the version of Firefox for the iPad is released!

So far I had no crashes yet. Though if I do I will rollback to the last version of Flash until it is fixed.

Leonick said,
I haven't had Firefox crash yet but Flash itself sure has been crashing a lot more often.

Does it give you the plugin has crashed type error when viewing flash content?

Leonick said,
I haven't had Firefox crash yet but Flash itself sure has been crashing a lot more often.

Firefox hasn't crashed on me for a very long time. Even with flash 11.3, i get no crashes. It must be your firefox profile that's filled with junk.

The newest version of flash gave me a green screen then would kill the browser. Tried all the browsers. An upgrade of the graphics drivers fixed that, but then I didn't have any audio. Apparently its a bug. Downgraded to 11.2 and everything is working.

warwagon said,
The newest version of flash gave me a green screen then would kill the browser. Tried all the browsers. An upgrade of the graphics drivers fixed that, but then I didn't have any audio. Apparently its a bug. Downgraded to 11.2 and everything is working.

ATI drivers and Flash don't like each other. I couldn't live with the instability so I ended up just disabling the Flash Hardware Acceleration... no more problems and it's actually pretty snappy.

Caleb said,

ATI drivers and Flash don't like each other. I couldn't live with the instability so I ended up just disabling the Flash Hardware Acceleration... no more problems and it's actually pretty snappy.


not a single issue here with ATI and flash. except for the occasional hangup when flash is running. but then its just a tab dying.

Firefox is buggy and laggy.

With the release of Opera 12, I finally decided to move to Chrome and I can't say that I regret it.
Opera really dropped the ball on this one, and the numerous bugs and site incompatibilities have finally gotten to me, and I decided to ditch it after _years_ of use.

Chrome is blindingly fast, has some really nice extensions and its interface does not lock up while pages are loading like Firefox' does.

Caleb said,
Firefox is buggy and laggy.

With the release of Opera 12, I finally decided to move to Chrome and I can't say that I regret it.
Opera really dropped the ball on this one, and the numerous bugs and site incompatibilities have finally gotten to me, and I decided to ditch it after _years_ of use.

Chrome is blindingly fast, has some really nice extensions and its interface does not lock up while pages are loading like Firefox' does.

The latest Firefox release is fine, experiencing no bugs here. try doing a fresh install under troubleshooting information Reset Firefox. same with opera 12, the site incompatibilities is not opera's fault. i haven't ran into sites that gave me any problems, chrome is fast but not that fast and not all that great either. Clearly adobe is at fault not Mozilla.

Edited by Sub_Zero_Alchemist, Jun 19 2012, 8:11pm :

Caleb said,
Firefox is buggy and laggy.

With the release of Opera 12, I finally decided to move to Chrome and I can't say that I regret it.
Opera really dropped the ball on this one, and the numerous bugs and site incompatibilities have finally gotten to me, and I decided to ditch it after _years_ of use.

Chrome is blindingly fast, has some really nice extensions and its interface does not lock up while pages are loading like Firefox' does.

I feel the same way about locking tabs, but do not want to use Chrome cause of widespread rumor that it periodically sends all user data to google.

Caleb said,
Firefox is buggy and laggy.

With the release of Opera 12, I finally decided to move to Chrome and I can't say that I regret it.
Opera really dropped the ball on this one, and the numerous bugs and site incompatibilities have finally gotten to me, and I decided to ditch it after _years_ of use.

Chrome is blindingly fast, has some really nice extensions and its interface does not lock up while pages are loading like Firefox' does.

Never had any bugs with Firefox, It's speed isjust horrendous compared to chrome. On my gaming laptop it even lags.

As for Opera, its always had super slow scrolling on my gaming laptop. 5870 Mobiility from ATI..nothing else lags.

vron247 said,

I feel the same way about locking tabs, but do not want to use Chrome cause of widespread rumor that it periodically sends all user data to google.

Google doesn't need Chrome to send data home.. Almost every site on the planet already uses Analytics lol

Caleb said,
Firefox is buggy and laggy.

With the release of Opera 12, I finally decided to move to Chrome and I can't say that I regret it.
Opera really dropped the ball on this one, and the numerous bugs and site incompatibilities have finally gotten to me, and I decided to ditch it after _years_ of use.

Chrome is blindingly fast, has some really nice extensions and its interface does not lock up while pages are loading like Firefox' does.


I know where you are at right now. I suppose you are either using Windows 8 with an Nvidia Verde Driver or you are using an outdated driver with Windows 7 or lower.

By the time Nvidia released their Win8 drivers so did Opera 12. I started seeing many crashes that never happened on beta releases.

I decided to do a downgrade of the latest Nvidia Verde for Windows 8 driver to the default one (8600m gt here) (I thought I would be playing L.A. Noire, but didn't work out), and it hasn't crashed yet.

Opera 12 has been the most stable Opera browser since flash with GPU accel was released. It was the main cause of Opera crashes, and now I haven't seen one thanks to their separate plugin processes.

Chica Ami said,

Or time to go back to Internet Explorer and don't download plugins. =D


Would rather downgrade Flash version, not web browser...

ShareShiz said,
Time to move to Chrome

I pity the store or web developer that rely on flash to drive the website such as shutterfly.com. For ppl on this forum should be no brainer to downgrade. unfortunately unfortunately I am referring to non techie type.

Max Norris said,

Or downgrade back to a stable version of Flash until they get it worked out.

Or get Palemoon 12.2.1 which fixes that problem.

ShareShiz said,
Time to move to Chrome

Time for everyone to say "No" to Flash and move instead to HTML5/CSS3! Flash is so over-rated! ...it always has been! - very processor/memory intensive on older machines... no, HTML5/CSS3 is certainly the way forward!