Rumour: Verizon delaying, maybe cancelling Windows Phone 8 devices?

Microsoft want Windows Phone 8 to be a success, but it has got a long way to go before it will reach the dizzy heights of success and adoption rate of Android or iPhone handsets. But rumours have started to circulate that Verizon are having issues with the OS and devices, so much so that cancelling planned devices might not be out of the question.

It all boils down to remote device management. Verizon require its phones to be available for remote access, for provisioning and other services. Apparently Windows Phone 8 devices don’t meet that requirement so Verizon are hesitant in using the devices in their current state.

In rare cases, if remote access is not granted, the devices can stop responding to certain systems on the carrier’s network. It has been suggested Microsoft and Verizon are in talks to resolve the situation, however Microsoft have been said to be unwilling to give any waivers on this issue. There has been no word on what these waivers would include.

With Verizon being the biggest mobile carrier in the US, Microsoft can’t afford to give up any ground in the mobile market, especially with the release of the iPhone 5 and newer Android hardware from HTC and Samsung. It would be a blow to Microsoft if Verizon delayed the launch, but a disaster if they cancelled the deal, and therefore the Windows Phone 8 devices altogether.

Until something more definite is confirmed by either party, we can only but assume this game of cat and mouse will continue to be just what it is now, rumour.

Source: Daily Mobile | Image courtesy of WMPoweruser

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48 Comments

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It makes sense not to sell Windows Phones. Why take up valuable shelf space on devices that are not selling because people don't want them.

im getting sick of verizon being dicks and using their size to make people do what they want, good thing microsoft has never done that, err wait a minute.....

Sorta like not seeing the Himalayas until you're at one of the base camps. "Wow, where'd that mountain come from?!"

So until it's 100% confirmed it's just a rumor.

tsupersonic said,
Yeah, this is a nothing but a BIG rumor.

Hopefully, but Verizon dumped their WP7 launch to pick up the iPhone. There is a possibility that Apple or Google is throwing a lot of money at them to not offer WP8 and give MS the run around like they did on WP7.

Verizon is not a very ethical company. Even on large corporate accounts, when it has been their mistake, I have seen them refuse to adjust out a small charge and tell a million dollar account to take it or go pound sand, as they knew the company was doing business in rural areas where ATT and other Carriers do not offer 3G coverage.

I have a lot of history and even know a couple of the VPs personally, and they know the company is horrid to its customers. Even with my disdain, I have to carry a Verizon phone when on the road in rural areas of the US, as ATT 3rd party hosted Edge is worthless to non-existent.

Wasn't it those same ******s who said no more Windows Phones until you implement LTE... they are just making excuses. To *require* (let alone even allow) Carrier IQ on phones is retarded.

So verizon just found out about this limitation now, after they picked lumia 822? This seems like a baseless story.

eddman said,
So verizon just found out about this limitation now, after they picked lumia 822? This seems like a baseless story.

I honestly think it is. It doesn't make much sense on several levels...

IF there is a problem like this, it was the reason Verizon didn't sell any Windows 7 phones in the first place, but evidently that problem got fixed as they sell HTC Trophy's. Surely MS wouldn't make the same mistake again?

Muessig said,
IF there is a problem like this, it was the reason Verizon didn't sell any Windows 7 phones in the first place, but evidently that problem got fixed as they sell HTC Trophy's. Surely MS wouldn't make the same mistake again?

Mistake, no... Verizon changing the rules to get goodies, yes.

Verizon was set to launch WP7 devices near launch, but Verizon was playing this with Apple to gain access to the iPhone, which they agreed to drop WP7 if they would get the iPhone.
(Microsoft wouldn't have given out 'coupons' to their employees for Verizon if there was not going to be a WP7 offered for over 9 months.)

Ironically, the HTC Trophy has been a rather 'ok' seller for Verizon considering it has had little promotion, and it still ranks as the #1 rated phone by their customers. (Even the web rating shows it as the top rated phone they sell, with the iPhone sometimes bumping ahead of it in overall ratings.)

Verizon has already POed a lot of corporate accounts with WP7, and with even more corporate features in WP8, it will get worse for them. We were dealing with a client that dumped 4,500 lines back in July because of Verizon's lack of WP7 support, and Verizon not willing to offer a discounted price on the HTC Trophy after they moved it back to the $179 premium price. (Verizon literally lost several million dollars that day from just one corporate account, and I know they are not the first to dump Verizon over WP7.)

If Verizon's 'control' insanity causes them to halt WP8, they will see the effect this time around, as the demand for WP8 is significantly higher than WP7.

(I.E. HTC sales members that never even mentioned WP7 devices have been carrying the HTC 8X and demonstrating it to non-corporate cellular stores as the next big thing.)

Muessig said,
IF there is a problem like this, it was the reason Verizon didn't sell any Windows 7 phones in the first place, but evidently that problem got fixed as they sell HTC Trophy's. Surely MS wouldn't make the same mistake again?

Actually the reason Verizon did not have WP7 at launch was because the OS did not support their type of network. WP7 was initially GSM only as most carriers around the world use this network type. Microsoft wasn't able to get both worked into the OS in the time allotted, so they wrapped up CDMA support and rolled that out at a later date. That would be when Verizon got it...

Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

yowanvista said,
Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

I agree about about WP being woeful for good apps but the WP7 to WP8 move was impossible due to WP8 being WinNT based, although they should have moved over to NT for WP during the switch over from WM6.5. I saw in an interview they had planned to do so all along.

And what your comment has to do with this article?

How can you update a phone from WP7 to 8, considering they have different kernels? You can't, unless you wipe the whole phone clean, which no sane company would go with this option.

Besides, WP8 requires a TPM chip that WP7 devices lack.

Care to try again?

thealexweb said,

I agree about about WP being woeful for good apps but the WP7 to WP8 move was impossible due to WP8 being WinNT based, although they should have moved over to NT for WP during the switch over from WM6.5. I saw in an interview they had planned to do so all along.

I'm sure that was the plan all along as well but timing was a factor. WM6.5 couldn't hold its own that extra year or two needed to move the WinNT systems over to ARM. Going with CE for WP7 and at least getting the brand and the ecosystem started had to happen regardless. There just wasn't time for them to do otherwise.

GP007 said,

I'm sure that was the plan all along as well but timing was a factor. WM6.5 couldn't hold its own that extra year or two needed to move the WinNT systems over to ARM. Going with CE for WP7 and at least getting the brand and the ecosystem started had to happen regardless. There just wasn't time for them to do otherwise.

I think it would have been worth it, the way it actually happened MS fans feel they've been stabbed in the back twice, and it's not like WP7.5 gained any real traction anyway, WP7's marketshare is lower than WM6.5 was.

PLease go back to your Trailer and case of beer and stop talking to the public. You have Zero clue on business or technology.

WP7 is a great Product. WP8 with Windows 8 will be an awesome combination....

MikadoWU said,
PLease go back to your Trailer and case of beer and stop talking to the public. You have Zero clue on business or technology.

WP7 is a great Product. WP8 with Windows 8 will be an awesome combination....


Yeah, keep saying 2013 will be the year of the Windows Phone 8... It's a huge flop in most countries anyways.

MikadoWU said,
PLease go back to your Trailer and case of beer and stop talking to the public. You have Zero clue on business or technology.

WP7 is a great Product. WP8 with Windows 8 will be an awesome combination....

If that was aimed at me then please go right ahead and say what was a lie, I have stated facts with one opinion in the same manner the average MS fan boy would discuss Android.

yowanvista said,
Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

You are absolutely wrong in fact key features of the iOS6 won't work on the 3GS or the 4. Chances are they are running iOS5.8 in a sense.

The same goes for WP. Stop being a blind fanboy and do some reading.

yowanvista said,
Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

You are absolutely wrong in fact key features of the iOS6 won't work on the 3GS or the 4. Chances are they are running iOS5.8 in a sense.

The same goes for WP. Stop being a blind fanboy and do some reading.

yowanvista said,
Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

Wow, congratulations, that has to be some sort of record for the amount of BS someone was able to get into a single comment...

yowanvista said,
Good, WP is an unfinished product with almost zero quality apps. Not to mention that msft denied WP8 for current devices claiming that it was due to some incompatibilities.. On the other side Apple still cares about upgrading the 3GS to iOS6.

Ya, so nice of them to have ios6 for the 3gs but my ipad gen1 (specs are thst of an iphone 4) is being left out. Explain that one to me.

thealexweb said,

I think it would have been worth it, the way it actually happened MS fans feel they've been stabbed in the back twice, and it's not like WP7.5 gained any real traction anyway, WP7's marketshare is lower than WM6.5 was.

I disagree. I have a WP7, and don't feel I need the upgrade for WP8, as my phone currently lacks the hardware to make use of it. And the 7.8 update seems to be bringing a lot of the software stuff that will be on WP8. Now, when I pick a new phone in 1 or 2 years, then I'll get a WP8 device.

MikadoWU said,
PLease go back to your Trailer and case of beer and stop talking to the public. You have Zero clue on business or technology.

WP7 is a great Product. WP8 with Windows 8 will be an awesome combination....

Sales do not seem to support your statement although we are all entitled to our own opinions....

linsook said,

Ya, so nice of them to have ios6 for the 3gs but my ipad gen1 (specs are thst of an iphone 4) is being left out. Explain that one to me.

I have a 1st gen iPad too, we lost out due to the ram being too low apparently, it's more like the 3GS specs than the 4,

eddman said,
And what your comment has to do with this article?

How can you update a phone from WP7 to 8, considering they have different kernels? You can't, unless you wipe the whole phone clean, which no sane company would go with this option.

Besides, WP8 requires a TPM chip that WP7 devices lack.

Care to try again?

It has nothing to do with the kernel, as they could have made a transitional upgrade where it backed up everything of value, and then restored it after updating. It has everything to do with the TPM chip that is required, but did not exist in WP7 phones.

As a WP7 owner myself, I am a bit disappointed that they didn't do this, but I do understand that it is technically impossible to go back now.

As an AT&T customer, I am much more disappointed that it seems only AT&T is getting the "hero" phone from Nokia; competition is the only way that AT&T will ever improve their network. I am still holding out that the rumored 922 will appear for Verizon because I desperately want to leave AT&T and its terrible voice quality, dropped calls, and poor signal coverage behind. This may push be toward an 8X on Verizon, but I am undecided because I simply do not trust HTC's quality control after repeated GPS-related failures.

WTF!?

Verizon require its phones to be available for remote access

Please explain:

a) Why on earth would you actually need this let alone make it compulsory
b) Why other phones which obviously don't have this function are there eg iPhone?

Neobond said,
I'm pretty sure this means so they can ONLY update carrier settings.

ahh OK thanks for clearing that up, article makes it sound like they want spyware on peoples phones!

Neobond said,
I'm pretty sure this means so they can ONLY update carrier settings.

Which requires user interaction, so this statement still seems odd to me.

Neobond said,
I'm pretty sure this means so they can ONLY update carrier settings.

And why other carriers don't need this?

I call BS on Verizon. If MS is unwilling to provide what they want, I would bet they want to have access to the OS, like they do in Android, so they put it their bloatware or prevent software that competes with their services to be installed.

ingramator said,
WTF!?

Please explain:

a) Why on earth would you actually need this let alone make it compulsory
b) Why other phones which obviously don't have this function are there eg iPhone?

My thoughts as well. Wtf?

If there is a problem, I'm pretty sure Microsoft is working hard with Verizon to solve it. At worst, there could be a delay.

Buio said,
If there is a problem, I'm pretty sure Microsoft is working hard with Verizon to solve it. At worst, there could be a delay.

Exactly. but moreover, I find it very odd that Microsoft would be aware of this requirement for WP7 but not implement this in WP8... I call nonsense to be quite honest.

M_Lyons10 said,

Exactly. but moreover, I find it very odd that Microsoft would be aware of this requirement for WP7 but not implement this in WP8... I call nonsense to be quite honest.

At the end of the day, it is still only a rumor.

EvilAstroboy said,
( IF TRUE ) Do you think its because AT&T got the Lumia 920 for the First 6months ? ( Dont know about these companies as Im in Aus )

no.. its all for better... verizon realised that wp8 is crap.

still1 said,

verizon realised that wp8 is crap.

speak for yourself, I'm really looking forward to and want to get a WP8 Lumia and stay on Verizon

Brando212 said,

speak for yourself, I'm really looking forward to and want to get a WP8 Lumia and stay on Verizon

He clearly speaks from experience having used a Lumia 920.

Nothing to see here.

still1 said,

no.. its all for better... verizon realised that wp8 is crap.

Since you have used the WP8, please feel free to give us reasons for your "review" on WP8 ?