Not all Samsung Omnia 7 devices are getting Mango

With the Mango roll-out now happening, Microsoft has posted up on its "Where's my phone update" page that the Samsung Omnia 7 may not be getting the Mango update depending on your carrier. According to the international roll-out page, the Samsung Omnia 7 is excluded from the Mango update in certain regions. Unlike the AT&T devices that are simply delayed, the Omnia 7 is not listed in being at any stage of the preparation process.

For those who own an Omnia 7, this is heart breaking news that your Windows Phone device is currently stuck at its current state and no word on if, or when, any update will be available. Could it be that the volume of Omnia devices sold was so low that it was not worth creating the update or were there many hardware revisions that make creating an update a painstakingly long process? While we may not ever know the answer, right now, some with an Omnia 7, appear to be out of luck.

We will keep you updated if we hear more about what is going on with the Omnia 7. But at this point, it would look like those with the Omnia 7 are out of luck when it comes to Mango.

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Just connected my phone (Onmia 7) to my PC. Im on the Huchinson 3 network in the UK. Didn't have to do any weird trickery to get it to work.
Zune said there was an update available for the phone, and voila! Samsung Omnia 7 on 3 now running Mango!
It's how it should be...

Samsung screwed up with the manufacturing of their Focus and Omnia phones, using unauthorised components, which means updates are not as reliable and require more testing.

MY OMNIA 7 IS UPDATING TO MANGO RIGHT NOW - Im in Norway (TELENOR) . Pressed update , then nothing. Pressed Update again and disabled wlan connection during updatesearch - Then the update to 7403 appeared - went through with the update. after reboot of phone at the end of updateprosess.. THE 7720.64 update WAS READY YEY

So no sweat with Omnia 7 in norway at least

Such a shame, kept me waiting once (for nearly 3 months) with my D-T Omnia 7 fine...sh*t happens. A second time? No thanks, I won't be staying with you D-T and Samsung i'm one of your biggest fanbois but I really feel let down...again.

I tweeted @TMobileUKhelp this evening to ask what's happening with Omnia 7s on the network and got this reply via DM: "I do not honestly know why Mango has been delayed here nor as to the timescales for release. Sorry."

So that's at least some acknowledgement of a 'delay'.

Deutsche Telekom isn't the only operator citing an exclusion for the Omnia 7 on the "Where's My Phone Update?" page - France's SFR also carries the "except Samsung Omnia 7 models" caveat.

I doubt this has anything to do with low sales - the Omnia 7 is available on quite a few networks, and Samsung is the second most popular Windows Phone OEM. Figures from April suggested that the Omnia 7 was actually the second most popular handset overall (http://htcpedia.com/news/htc-d....html?l_page=1&p_page=1); I think I also recall seeing some figures a while back showing that in France, the Omnia 7 was the most popular handset in that market by some distance.

I think it's most likely that this has something to do with Samsung's tinkering; there were issues when NoDo was released with a bunch of handsets getting bricked (mine included); there were issues with a particular firmware revision on the Samsung Focus in the US, which resulted in delayed updates; and in fact, Focus v1.4 owners are still facing delays as their update is showing as being in "Testing".

Given Samsung's rather poor track record in this department, I'd say there's a good chance they're to blame.

900rr said,
I'm from europe and my samsung omnia 7 is upgrading to mango at this moment

Odd, I'm from nl still no update ... (Samsung Omnia 7)

Ramcee said,

Odd, I'm from nl still no update ... (Samsung Omnia 7)

i'm from portugal and i have one unlocked Omnia 7. now with mango

This is the most poorly written, sensationalist crap I've ever seen on this site.

The screenshot you included clearly only refers to Omnia 7's supplied by Deutsche Telekom and T-Mobile. If you'd checked the page you would have seen that 3 and Orange are scheduled to deliver the update to their Omnia 7 users. However, rather than just stick to the facts you decided to speculate on how heartbroken people will be and how poor sales might mean that no update is ever released. Have you got any evidence to back these claims up? No, so why post them.

I just remembered why I never bother reading the rubbish posted in your "news" section.

jakem1 said,
This is the most poorly written, sensationalist crap I've ever seen on this site.

The screenshot you included clearly only refers to Omnia 7's supplied by Deutsche Telekom and T-Mobile. If you'd checked the page you would have seen that 3 and Orange are scheduled to deliver the update to their Omnia 7 users. However, rather than just stick to the facts you decided to speculate on how heartbroken people will be and how poor sales might mean that no update is ever released. Have you got any evidence to back these claims up? No, so why post them.

I just remembered why I never bother reading the rubbish posted in your "news" section.

Have to agree with you on that this news post is very miss leading and possibly should be removed and someone with correct info post it as ive seen info that the omnia 7 is reciving the update from Deutsche Telekom and T-Mobileshortly after the inital roll out and that they will be signing off on the HTC devices first

jakem1 said,
This is the most poorly written, sensationalist crap I've ever seen on this site.

The screenshot you included clearly only refers to Omnia 7's supplied by Deutsche Telekom and T-Mobile. If you'd checked the page you would have seen that 3 and Orange are scheduled to deliver the update to their Omnia 7 users. However, rather than just stick to the facts you decided to speculate on how heartbroken people will be and how poor sales might mean that no update is ever released. Have you got any evidence to back these claims up? No, so why post them.

I just remembered why I never bother reading the rubbish posted in your "news" section.

not his fault, it's the editors that approved this terrible terrible story.

jakem1 said,
However, rather than just stick to the facts you decided to speculate on how heartbroken people will be and how poor sales might mean that no update is ever released. Have you got any evidence to back these claims up? No, so why post them.

Shut the F up! I'm heartbrokent right now. Need any more evidence or you want to feel my rage?

Yanking out the ethernet connection of my pc while checking for updates in zune made me get an update to 7403 and then to 7720 on my Omnia 7.
It's worth a shot

I had damned well better be getting it... When I signed my contract with Three I was assured ALL Windows phones would be recieving the mango update...

hougtimo said,
I had damned well better be getting it... When I signed my contract with Three I was assured ALL Windows phones would be recieving the mango update...

Three have already confirmed (via Twitter) that the update is coming in the next week or two. Brad doesn't know what he's talking about and has no evidence to support his post.

jakem1 said,

Three have already confirmed (via Twitter) that the update is coming in the next week or two. Brad doesn't know what he's talking about and has no evidence to support his post.


Weeks? WEEKS?! So I'm wasting my time sat here repeatedly hitting the 'update' button? Blah.

For anyone who are curious, this my updated version information.
OS version: 7.10.7720.68
Firmware revision number: 2424.11.8.5
Hardware revision number: 3.15.0.4
Radio software version: 2424.11.7.2
Radio hardware version: 0.0.0.800
Bootloader version: 5.8.1.9
Chip SOC version: 0.36.2.0

Destiny_Await said,
For anyone who are curious, this my updated version information.
OS version: 7.10.7720.68
Firmware revision number: 2424.11.8.5
Hardware revision number: 3.15.0.4
Radio software version: 2424.11.7.2
Radio hardware version: 0.0.0.800
Bootloader version: 5.8.1.9
Chip SOC version: 0.36.2.0

Thanks, got a Samsung Update only, and I got the same and I already had 7720.68.

Destiny_Await said,
For anyone who are curious, this my updated version information.
OS version: 7.10.7720.68
Firmware revision number: 2424.11.8.5
Hardware revision number: 3.15.0.4
Radio software version: 2424.11.7.2
Radio hardware version: 0.0.0.800
Bootloader version: 5.8.1.9
Chip SOC version: 0.36.2.0

No update on my free market Omnia 7... The OS version is the same, but other versions are different:
Firmware revision number: 2424.11.2.3
Radio software version: 2424.11.2.2
Bootloader version: 5.2.1.4

Directly from the excerpt on the front page and no, i did not change it "If you own a Samsung Omnia that is carrier branded, you may not be getting the Mango update "

bdsams said,
Directly from the excerpt on the front page and no, i did not change it "If you own a Samsung Omnia that is carrier branded, you may not be getting the Mango update "

Thanks for fixing the title.

Tom W said,
Inaccurate title alert. Orange UK stock the Omnia 7 and they are delivering the update!

I've an Orange UK Omnia 7 (bought on launch) - no update yet.