Some HTC handsets will miss Windows Phone 7 launch date

HTC, one of the largest and most respected handset manufacturers, is facing delays with some of its Windows Phone 7 (WP7) devices. According to our own insider, he can confirm that "some HTC handsets won't meet tomorrow's launch date." While our insider did not say which handsets were specifically delayed, it comes as a potential painful blow to Microsoft's WP7 launch.

ZDNet broke news that HTC devices faced a delay after a Taiwanese news site reported that HTC discovered a manufacturing problem and was working to resolve the issue. HTC is expected to launch several devices with WP7 and is a key player in Microsoft's strategy. HTC's official line is that there is no delay to the launch.

HTC is expected to launch several handsets including the HTC 7 Mozart, HTC 7 Surround, HTC 7 Trophy, HTC 7 Pro and the HTC HD7, all of which Neowin recently got its hands on at the London WP7 launch event

A Neowin reader, Mattytommo, has also tipped us that he recieved an email saying that his HTC Mozart has been delayed. According to an email sent to him by Phones4U where he placed a pre-order for the device, the website states "We are sorry that your order will be slightly delayed and we are doing our best to ensure that the delay is minimal. Once your goods are ready for despatch, we will email you with confirmation of the delivery date."

The exact length of the delay could only be a day or potentially a week, but at this point, it's pure speculation as to how long the delay will be and what handsets will be affected. As Microsoft prepares to launch a key part of its future business, hopefully HTC won't create a shortage of devices available to consumers.

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23 Comments

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Woohooo my first tip off . Although not good that it's my bad news that made the news! Phones4U now has an expected delivery date of 29/10/2010 on it's website (which was originally 20th when I preordered).

Well, it's better that they resolve whatever issue they discovered and release a flawless device IMO... Worse than being a few days late would be to have problems with launch devices.

So far I haven't seen a single carrier promote Windows Phone 7 here in the Netherlands, seems pretty weird to me.

.Neo said,
So far I haven't seen a single carrier promote Windows Phone 7 here in the Netherlands, seems pretty weird to me.

Is it launching there at the same time as UK and France?

dhan said,

Is it launching there at the same time as UK and France?

As far as I know it does. The only problem is they are not releasing the Dutch version yet. They hope Dutch people, of whom many would master the English language, will buy the English version.

Dutch Windows Phone 7 will be released in the first quarter of 2011, which also means until then App Store won't work.

AtriusNY said,

As far as I know it does. The only problem is they are not releasing the Dutch version yet. They hope Dutch people, of whom many would master the English language, will buy the English version.

Dutch Windows Phone 7 will be released in the first quarter of 2011, which also means until then App Store won't work.

That seems rather odd to me. I could have swore that WP7 was localized for that region in this release, but if not, I don't know that it makes sense to release there just yet. Unless it's me?

We got an update saying the HTC Mozart would be delayed from Telstra. However they did appear on our order list yesterday. I'll update tomorrow if they arrive

-T- said,
We got an update saying the HTC Mozart would be delayed from Telstra. However they did appear on our order list yesterday. I'll update tomorrow if they arrive

We did receive a small shipment of devices. No demo stock however. Seems like a nice unit, the lack of expansion for memory might be am issuer though

bdsams said,

Look at the comment below this one We have a good source who is telling us there has been a delay.


Your "good source" is more reliable than HTC themselves?

I don't understand how they can be delayed. WP7 was first shown, what, 9 months ago? Does it really take that long?

Mind you, I am not a phone manufacture so I can't really talk about bulk manufacturing process.

mackenziepricee said,
I don't understand how they can be delayed. WP7 was first shown, what, 9 months ago? Does it really take that long?

Mind you, I am not a phone manufacture so I can't really talk about bulk manufacturing process.

Maybe they are releasing multiple devices at the same time ?

mackenziepricee said,
I don't understand how they can be delayed. WP7 was first shown, what, 9 months ago? Does it really take that long?

Mind you, I am not a phone manufacture so I can't really talk about bulk manufacturing process.

Well that's the thing, it's not a problem with WP7 but with the manufacturing process. And remember, WP7 has only been shown on prototype hardware to demonstrate functionality (remember that generic looking square phone). So who knows how long these have been in the pipeline.

At least they are delaying due to a manufacturing fault. There not releasing something that doesn't work.. *looks over at Apple*

dave164 said,
At least they are delaying due to a manufacturing fault. There not releasing something that doesn't work.. *looks over at Apple*

People just held it wrong! And it put it in bad, apple approved, cases! Jeezzzz

dave164 said,
At least they are delaying due to a manufacturing fault. There not releasing something that doesn't work.. *looks over at Apple*

True. I would prefer it a little late (But well built) than on time and riddled with flaws...

dhan said,
I thought HTC denied this yesterday?

They did deny it but they're hardly going to confirm it. Company insiders say otherwise...

Well there are certainly going to be HTC Mozarts avaliable at Orange's shops tomorrow, or at least their London store. Personally I think Phones4U was more an error on their part - from what I can tell, apart from the Networks themselves, no retailers have received any confirmation of when their stock will be ready, which is quite disconcerting. Guess I can dash my hopes of a SIM free unit tomorrow >__<

After a little checking around - apparently Orange shops & O2 shops were expecting delivery of their WP7 devices today - and from those I've checked around, none of them have got them yet. They're (Orange) expecting Mozart to definitely arrive, but they've not sure about the Omnia 7.

~Johnny said,
After a little checking around - apparently Orange shops & O2 shops were expecting delivery of their WP7 devices today - and from those I've checked around, none of them have got them yet. They're (Orange) expecting Mozart to definitely arrive, but they've not sure about the Omnia 7.

I just wish they would release proper pricing, i've seen the pay monthly pricing like from £35pm free handset for the omnia 7 but I assume that doesn't include internet... Can't decide between the omnia 7 and mozart myself, specific pricing would help a lot. It's one of these two or a galaxy s.

~Johnny said,
After a little checking around - apparently Orange shops & O2 shops were expecting delivery of their WP7 devices today - and from those I've checked around, none of them have got them yet. They're (Orange) expecting Mozart to definitely arrive, but they've not sure about the Omnia 7.

I just wish they would release proper pricing, i've seen the pay monthly pricing like from £35 for free for the omnia 7 but I assume that doesn't include internet... Can't decide between the omnia 7 and mozart myself, specific pricing would help a lot.