Some Smoked by Windows Phone complaints resolved

The Smoked by Windows Phone challenge expanded several days ago to include Microsoft Store retail locations where the prize for winning the timed smartphone challenge was a $1,000 HP Folio laptop branded with The Hunger Games. However, as we have reported earlier this week, some participants in the Smoked by Windows Phone challenge who said they won their matches complained that Microsoft didn't own up to paying off the prizes.

Now at least two people have reported that their issues have been resolved. One of them is Ravi Udeshi, who complained on his blog that he won the Smoked By Windows Phone challenge at Microsoft's Tysons Corner, Virginia store on Wednesday, but then said the Microsoft Store manager said that one of his store's employee's "had messed up one of the details" of the particular challenge.

Udeshi then contacted Windows Phone evangelist Ben Rudolph to complain. On Thursday, Udeshi said the store's manager contacted him saying that he "wanted to make it right no matter what. There’s a laptop waiting for me. Huzzah!"

Another contestant, Conor Caplice, who claimed he won the challenge at the Oak Brook, Illinois Microsoft Store also complained to Rudolph via Twitter. On Thursday, Caplice posted another message saying his issues had been resolved and even showed off his new $1,000 Hunger Games PC.

However, not all of the people who have said they won Smoked by Windows Phone challenges seem to have received the same treatment. In particular, Vivek Viswanathan, who said he won two challenges in the Atlanta Microsoft Store earlier this week, has not provided an update on his own situation, where he claims the store manager also denied him his prize.

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I think it's great publicity. Shaft a few and get publicity from the stink they make.
They should have given him a Nokia Lumia 800 instead of the notebook.


M_Lyons10 said,
All these whiners are getting ridiculous. All it is is greedy people that will do anything for free stuff.

If I say "I can run 3 miles faster than you, and if you did beat me somehow I'll give you $1,000", I'm sure you would try it if you're a runner and think you're pretty good at running!

M_Lyons10 said,
All these whiners are getting ridiculous. All it is is greedy people that will do anything for free stuff.

And what if they're legit? I'm sorry but, if there's a contest held with prizes and I won, I'd expect my prize. Of course there are individuals who will try to cheat the system, but there are also legit challengers who have been scammed by some of these store managers.

what I think MS should do, in this situation, is bring in a non employee/person who hasn't stood there for a whole day distributing the same tests over and over....like bring in a noob, who has never used a windows phone (for example only), but HAS used/owns an android device....and let them face off/vs. another equally qualified stranger....not an employee.....but in reality, they should've stated in their terms and conditions the details of the promotion, really that's all it boils down to....MS has cornered themselves in a contest that didn't state that you had to have a clean homescreen to start with, and the winners took advantage of that loophole. Microsoft has been making T&C/end user agreements since the stone age....how in the world did they miss that technicality, that's what I want to know! (Sorry for the rant, but it's over now, lol </rant>)

Daniel_Pooh said,
Anyone with a custom android rom on a fast phone like the Galaxy S2 will smoke windows phone everytime...

You shouldn't HAVE to flash a custom ROM to get better performance!!

neo158 said,

You shouldn't HAVE to flash a custom ROM to get better performance!!


But you can, something impossible on WP7

htcz said,

But you can, something impossible on WP7

You can with WP7, the process is harder than with Android but it is possible.

MS Lose32 said,
It's easy to beat Windows Phone. Android let's you turn off all animations which makes Android ever faster.

Yes but the point is that you don't have to turn anything off on a Windows Phone and it's still faster than Android!!!

neo158 said,

Yes but the point is that you don't have to turn anything off on a Windows Phone and it's still faster than Android!!!

As big of an Android fan that I am, I admit that WP7 animations are slick! But for me, that's the only thing WP7 got right. And of course WP7 is faster than Android, when its being used by a trained and practiced employee!

MS Lose32 said,
As big of an Android fan that I am, I admit that WP7 animations are slick! But for me, that's the only thing WP7 got right. And of course WP7 is faster than Android, when its being used by a trained and practiced employee!

Not just by "trained and practiced employees", users as well. Anyway I have the best of both worlds, I have my HD7 and a Galaxy Nexus.

neo158 said,

Yes but the point is that you don't have to turn anything off on a Windows Phone and it's still faster than Android!!!

LOL that's simply not true. Android is faster at numerous things.

I'm a Windows Phone user, but I'm not blind and ignorant.

neo158 said,

Yes but the point is that you don't have to turn anything off on a Windows Phone and it's still faster than Android!!!

LOL that's simply not true. Android is faster at numerous things.

I'm a Windows Phone user, but I'm not blind and ignorant.

andrewbares said,

LOL that's simply not true. Android is faster at numerous things.

I'm a Windows Phone user, but I'm not blind and ignorant.

Really? You might want to add some qualifications to that statement then.

As an OS engineer, I can guarantee Android is not faster than Windows Phone 7 OS.

On higher end hardware, you can have a marginal argument, but it takes nearly 3 times the GPU and 2 times the CPU to get to the same level of performance.

(For technical details, go lookup WinCE's OAL, driver model, and how .NET compares to Dalvik and how OpenGL ES compares to Mobile DirectX. There is a reason Google created their 'Go' programming language, as they known how slow the Dalvik JVM is at code execution.)

thenetavenger said,

Really? You might want to add some qualifications to that statement then.

As an OS engineer, I can guarantee Android is not faster than Windows Phone 7 OS.

On higher end hardware, you can have a marginal argument, but it takes nearly 3 times the GPU and 2 times the CPU to get to the same level of performance.

(For technical details, go lookup WinCE's OAL, driver model, and how .NET compares to Dalvik and how OpenGL ES compares to Mobile DirectX. There is a reason Google created their 'Go' programming language, as they known how slow the Dalvik JVM is at code execution.)

Android devices throw in a lot more hardware to catch up (including the iPhone) and here is where people are mislead about speed. I would still like to see a dual core Android device to work as sleek as a Windows Phone on a single core.
As you mentioned, Windows CE, DirectX and .NET Framework are way more mature and stable in comparison to the Android APIs. People simply don't like the fact that WP7.5 is less colourful.

MS Lose32 said,
And of course WP7 is faster than Android, when its being used by a trained and practiced employee!

Well if the Android device is contestant's daily driver, shouldn't they be just as proficient as the trained employee?

I mean that is really the point, that most Android users aren't as proficient as they could be.

The ones who are deserve their rewards, and I am shocked that so many managers bungled this contest.

thenetavenger said,

As an OS engineer, I can guarantee Android is not faster than Windows Phone 7 OS.

On higher end hardware, you can have a marginal argument, but it takes nearly 3 times the GPU and 2 times the CPU to get to the same level of performance.

Well considering that Android is running on a desktop and server class kernel (Linux), (something that WP7 has yet to do), and that it allows full-multitasking (instead of pausing/suspending apps), and has to support a much greater range of hardware configurations/chassis than WP7, I don't think its performance is bad at all.

MS Lose32 said,
Well considering that Android is running on a desktop and server class kernel (Linux), (something that WP7 has yet to do), and that it allows full-multitasking (instead of pausing/suspending apps), and has to support a much greater range of hardware configurations/chassis than WP7, I don't think its performance is bad at all.

That's the difference between Windows Phone and Android. WP is a mobile OS that only has to run on mobile hardware, Android is a desktop OS trying to run on mobile hardware.

The full desktop experience is the mistake Microsoft made with Windows Mobile and look at the performance issues that had.

neo158 said,

That's the difference between Windows Phone and Android. WP is a mobile OS that only has to run on mobile hardware, Android is a desktop OS trying to run on mobile hardware.

The full desktop experience is the mistake Microsoft made with Windows Mobile and look at the performance issues that had.

Isn't Microsoft trying to make WP8 run on the NT kernel? That's a desktop/server class kernel. As far as kernels go, Android is already far ahead of WP7!

dotf said,
Well if the Android device is contestant's daily driver, shouldn't they be just as proficient as the trained employee?

Lol so your average car driver can drive a car just as well as a race car driver? I think not.

And the "faster" we are all talking about here is in relation to completing certain tasks, like calling someone, uploading pictures, updating social networks, etc.

Android is faster at updating social networks if you put a widget on your homescreen. Android is faster at opening apps (Microsoft really needs to work on those load speeds). Android is faster at finding and dialing a contact (smart dialing keypad).

WP7 is faster at plenty of things too. People need to realize that every platform has pros and cons. Nothing is perfect.

andrewbares said,
Lol so your average car driver can drive a car just as well as a race car driver? I think not.

Not quite. The salesperson most likely has an iPhone or a feature phone as their daily driver. Using the race car driver analogy is just silly.

andrewbares said,

And the "faster" we are all talking about here is in relation to completing certain tasks, like calling someone, uploading pictures, updating social networks, etc.

Yeah, the things real consumers care about.

andrewbares said,
Lol so your average car driver can drive a car just as well as a race car driver? I think not.

Not quite. The salesperson most likely has an iPhone or a feature phone as their daily driver. Using the race car driver analogy is just silly.

andrewbares said,

And the "faster" we are all talking about here is in relation to completing certain tasks, like calling someone, uploading pictures, updating social networks, etc.

Yeah, the things real consumers care about.

MS Lose32 said,
Isn't Microsoft trying to make WP8 run on the NT kernel? That's a desktop/server class kernel. As far as kernels go, Android is already far ahead of WP7!

But that's WP8, which isn't even out yet so it can't be compared to Android at the moment.

BoyBoppins said,

Or is it? Its getting a lot of publicity for Windows Phone

Bad publicity. But I suppose as the old saying goes any publicity is good publicity.

joep1984 said,
Worst. Promotion. Ever.

Clearly you miss the point of this competition, many people have never heard of WP7 until now, I'd say this has worked perfectly.

Toysoldier said,

Clearly you miss the point of this competition, many people have never heard of WP7 until now, I'd say this has worked perfectly.

Right..

BoyBoppins said,

Or is it? Its getting a lot of publicity for Windows Phone

Yeah bad publicity. All this has shown us so far is that Microsoft pick the tests in the competitions ahead of time, pre-setup the phone for the tests and stack the deck so far in their favor that no one should ever have a chance of beating them. But when people magically do, they are denied their prize "just because".

You know the funniest thing? Even someone with a Windows Phone can't beat Microsofts own Windows Phone campaign because they pre-setup all the home screen widgets for the tests they are going to do before it even begins so that they can instantly win most things. That's the real funny bit.

This really is the worst promotion they've ever come up with. Makes them look desperate too that they have to challenge people in stacked tests, like the phones can't compete on their own merits.

joep1984 said,
Worst. Promotion. Ever.

Why? Because a couple of people got greedy, and a couple of store employees messed up? There are bigger screw ups happening all the time (antennagate, GPS gate, overheating..)