Surface starts shipping to UK residents with no prior confirmation


All signs point to Microsoft’s new Surface tablet selling really well, from long lines in front of Microsoft Stores, to the three weeks shipping delay displayed on Microsoft’s site. However, with all this excitement there was some confusion surrounding shipping dates in different countries.

In the UK, the confusion was rampant, where customers received several erroneous e-mails stating first that their tablets would ship early, then that they would be delayed. Microsoft has offered a 50 pound coupon as an apology to affected customers but it seems they’re actually doing something even better.

WPCentral confirms that Surface tablets in the UK have started shipping to clients with no prior confirmation e-mail. The photo above is courtesy of one of these lucky customers that has already received his tablet. This is really good news for UK folks and alongside the 50 quid coupon, it should go a long way in Microsoft regaining the trust of its customers.

So if you live in the UK, expect your Surface soon.

Source: WPCentralImage via WPCentral

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11 Comments

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Mine says in process - the cover has a pre-order date of 26/10 and the surface itself at 2/11. Mails said 26th, 2nd and finally the £50 apology mail said between 26th-30th. I have literally no idea when it might show up.

Hi,

I received a mail yesterday stating that my Surface is being shipped to me. I live in Germany. They ship it via FedEx which is very unusual for Germany. The tracking number doesn't give any result yet.


regards,
shortie

I'm in the UK and mine arrived today also. Was most welcome seeing the UPS van outside at dinner time today

A bit of a shambles about the Microsoft Store though... looking at the order history page now, it still shows as being "In Process" and "Pre-Order 02/11/2012". Guess that's what the £50 voucher was for though

"The photo above is courtesy of one of these lucky customers who wasn't at work the day he received his tablet."

FTFY. Otherwise it would have been another week of arguing with the courier to get it sent somewhere it could be signed for.

Ah, so a pound is the same as a quid. I know enough Britons that I probably should have known that, but now I have confirmation.

devHead said,
Ah, so a pound is the same as a quid. I know enough Britons that I probably should have known that, but now I have confirmation.

Yeah, it's like calling a dollar a buck.

devHead said,
Ah, so a pound is the same as a quid. I know enough Britons that I probably should have known that, but now I have confirmation.

lol! Every time I watch Top Gear, I always thought quid meant cents.

Except for those who Microsoft tried to charge twice and so had the payment declined. For those customers they now have to wait another 3 weeks as they have had to place new orders.

Omega Point said,
Except for those who Microsoft tried to charge twice and so had the payment declined. For those customers they now have to wait another 3 weeks as they have had to place new orders.

Hey I'm not the only one. Thank for I had enough money to cover it but now the 2nd charge is still around. Call Microsoft and the lady said Shea sorry and its just a pre authorization that should drop today. If it doesn't call back and call my bank. I already called my bank. So hopefully it drops.

PmRd said,
Same thing for Canada. My order was sent to UPS but they can't give me a tracking number

Mine has a tracking number with UPS, but hasn't been picked up yeat