VoIP Adoption in Contact Centers to Soar

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Contact centers will dramatically increase the adoption of Voice over Internet Protocol (VoIP) technology over the next few years, the Yankee Group projects. This long-awaited development will be driven in some part by related growth...

Texas Instruments Targets Portable Media Centers

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Texas Instruments Incorporated announced that it is working with Microsoft on future versions of the Windows Mobile-based Portable Media Center Software Kit, which will enable manufacturers to develop Portable Media Centers with TI hardware. The...

White-Box Media Centers To Benefit Nvidia

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Nvidia Corp. is expected to be one of the beneficiaries of a new Microsoft Corp. program to provide its Windows Media Center software to system builders. Previously, Microsoft had restricted sales of its Windows XP...

iGames Game Centers Host Thriving Call of Duty League

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SAN FRANCISCO, CA — Activision, Inc. (Nasdaq: ATVI) and iGames announced today that the best-selling and award-winning Call of Duty™, the gritty, cinematic first person action thriller from Infinity Ward, has been added to iGames...

Dell Closes Overseas Call Centers

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After an onslaught of complaints, direct sales computer king Dell Inc. has stopped routing corporate customers to a technical support call center in Bangalore, India. Tech support for Optiplex desktop and Latitude notebook computers will...

SEC investigation into NVidia centers on Xbox: Analyst

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A U.S. Securities and Exchange Commission (SEC) investigation into transactions conducted by graphics-chip maker NVidia likely focuses on how the company accounted for costs associated with its development of graphics chips for Microsoft's Xbox game...

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