LG has selected a new CEO, William Cho, who will take over the firm on December 1. Under his leadership, LG wants to address customer pain points and ultimately boost customer satisfaction.
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Microsoft came top in the JD Power 2017 survey, due to the design and build of its tablets, the selection of accessories available, the range of ports on its devices, storage options, and more.
After coming first in a UK customer satisfaction survey - beating the likes of John Lewis and M&S Food - Amazon is thanking its customers today, by offering them £10 off qualifying orders over £50.
Microsoft says it is "seeing significantly higher customer satisfaction" with Windows 10 than for any previous version of the OS, while user engagement reached its highest-ever level in December.
Apple has beaten Nokia, Samsung, HTC and LG to win the J.D. Power smartphone customer satisfaction award for the 9th consecutive survey. The iPhone scored 855, beating Nokia by a sound region.
According to Apple Insider, ChangeWave Research has released a survey indicating customer satisfaction with companies, and which companies customers plan to buy from in the near future. The company with the highest ratings was Cupertino-based...
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