Apple has suspended giving password resets over the phone. The change was made after the Gizmodo Twitter account was hacked, due to an Apple tech support employee being tricked into giving out info.
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The Twitter account of the tech website Gizmodo was hacked into over the weekend, thanks to the hacker gaining information from an Apple tech support member through the use of "social engineering."
An arrest has been made in a case where PCs and other devices owned by Scarlett Johansson, Christina Aguilera, Mila Kunis and others were hacked into and information was taken, including nude photos.