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For the first time in years, consumers are more satisfied with Samsung's smartphones than they are with Apple's iDevices - adding another layer to the already heated smartphone war.

This year's US consumer satisfaction scores are in, and apparently American's aren't happy with their internet service providers. Although you're probably happier if you're a Samsung smartphone user.

Facebook is a useful tool for sure, but at the moment it seems like it's just filled with people crushing candy. But a recent study shows that we may be most unhappy after using the social network.

For the first time, Apple now has a higher satisfaction rate than Samsung amongst customers in South Korea. The report covers issues in the first year, speed to recovery, and overall satisfaction.

Nokia have scored another customer satisfactory victory today across two thirds of major U.S carriers. Customers using Nokia's on Verizon and AT&T reported higher satisfaction than iPhone users.

Apple has beaten other manufacturers for a seventh consecutive win in the J.D. Power consumer smartphone satisfaction survey - but the likes of RIM, LG and Nokia clearly have some work to do.

Microsoft has been working hard to create top tier products that are well received from its consumers. After fumbling with Vista, Microsoft continues to climb in its customer satisfaction rating. The rating information comes from...

Apple's not been too great in the eyes of the public, as of late. Many (still, and fairly) have complaints about their App Store, due to the approval process, and many U.S. iPhone users have...

Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year." The northern hemisphere researchers said that the CIOs they recently...

Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous...

Yahoo Inc may be struggling to convince Wall Street of its future prospects, but for the first time its users gave its services overall a better rating than what Google Inc received, according to a...

Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this year,said chairman Michael Dell...