Microsoft customer satisfaction hits new high

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Microsoft has been working hard to create top tier products that are well received from its consumers. After fumbling with Vista, Microsoft continues to climb in its customer satisfaction rating. The rating information comes from...

iPhone excels in US customer satisfaction

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Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous...

Yahoo Edges Google in User Satisfaction Survey

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Yahoo Inc may be struggling to convince Wall Street of its future prospects, but for the first time its users gave its services overall a better rating than what Google Inc received, according to a...

Dell 2.0 to focus on customer satisfaction

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Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this year,said chairman Michael Dell...

PC Satisfaction newsgroups closed

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I'm wondering if there is something more behind this program ending.... Here's an email I received from the PC Satisfaction team: We would like to take the opportunity to once again thank everyone...

MS PC Satisfaction Trial

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Thanks eaglebtc...Welcome to the PC Satisfaction Trial The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! This is a very early version of software...

Microsoft PC Satisfaction Trial

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Some lucky testers just got this email from MS: The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! Our records indicate that you are...

Microsoft PC Satisfaction Trial Beta

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The Windows Product Team at Microsoft has sent invitations to beta test the PC Satisfaction Trial, a Web service that will be part of an upcoming customer research program. "The intent of...

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