Microsoft has filed a lawsuit against scammers posing as tech support executives of the company and offering to resolve issues with people's computers over the internet for hefty fees.
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Unable to boot all of sudden, after some troubleshooting I settled on the idea that it wasn't a hardware problem. With a long history of dual booting different versions of Windows over the years, find
Now that one of Apple's 'Genius' manuals has leaked, you can get a deeper look at the system which keeps the Apple Genius employees running like a very well oiled tech support machine.
A new investigation into Dell's tech support showed a number of questionable practices, including one where a user was told he "won" a "daily drawing" of paying $317 for a warranty.
In the midst of the sub-prime market crisis, the recent insolvency of Bear Stearns, and the falling value of the dollar, a source within Dell's Customer Service Division has revealed that the world's third largest...