Unable to boot all of sudden, after some troubleshooting I settled on the idea that it wasn't a hardware problem. With a long history of dual booting different versions of Windows over the years, find More...
Now that one of Apple's 'Genius' manuals has leaked, you can get a deeper look at the system which keeps the Apple Genius employees running like a very well oiled tech support machine. More...
A new investigation into Dell's tech support showed a number of questionable practices, including one where a user was told he "won" a "daily drawing" of paying $317 for a warranty. More...
Ever wanted to be charged $99 for someone to remotely perform a virus check? Then you're in luck - Microsoft has got you covered with the launch of its new 'premium' support site. More...
The semi-anonymous blogger whose account earlier this week about getting a tech support callback from Microsoft Corp. a decade later generated heavy interest and conspiracy theories among techies posted a follow-up late Wednesday, in which... More...
Computer manufacturer's free technical support systems seem to be failing US customers, according to a new report, but Mac users get a slightly better deal, it claims. The Consumer Reports National Research Center found that... More...
The potential conflict between trade secrets and First Amendment rights intensified earlier this week as Intel, Genentech and the Business Software Alliance filed court briefs in support of Apple Computer. Apple wants... More...
Apple is testing a new Web chat support service for iMac customers. The service is claimed to be available 24 hours a day, seven days a week, but only to iMac users, who Apple invites... More...
Thanks Annon Welcome to Office11 ISV Tech Support! This is the BetaPlace site for the Smart Client Readiness Program for ISVs, by which you will find the following: 1.... More...
Microsoft partner Software Spectrum cuts 350 jobs as a result of offshore pressures from Redmond. Software support provider Software Spectrum iis cutting 350 jobs over the next few months as a result... More...