Brits whose phones were stolen have been liable for huge call charges racked up by thieves, with some bills as high as £23,000 - but five carriers have now agreed to limit customer liability to £100.
Latest Windows 10 news, including the new Server preview
The Office 2016 Public Preview download is now available
Hands on with Windows 10 build 10108
Hands on with HoloLens, round 2
Virgin claims it's the UK's biggest broadband investment in a decade, expanding its fibre optic network to another four million homes and businesses by 2020, as well as creating 6,000 new jobs.
The new subscription-free service from the BBC, Channel 4, ITV and Sky will offer live TV, catch-up and on-demand content - but it seems you'll need a new TV or set-top box to be able to access it.
As the battle between Internet service providers and their customers who want to view adult content on the web rages on, TalkTalk has become the latest UK ISP to filter such material by default.
Various ads from Virgin Media have been banned after BT and Sky complained to the ASA over claims that Virgin customers could expect to download "five times faster" than on its rivals' networks.
Virgin Media is raising its broadband prices for the second time this year, with bills going up by £1.50 a month for certain customers - but those affected can cancel their contract without penalty.
Virgin Media has finally joined the big boys in the U.K. by launching the iPhone 5s and 5c. For a reasonable upfront payment and two-year contract, you too can have the latest and greatest from Apple.
Virgin Media has announced free broadband speed upgrades of "at least 20Mbps" more for everyone, while its top tariff will now max out at 152Mbps - but prices for all of its services are going up too.
We've got a round-up of which of the major networks and retailers will be offering Nokia's new 41MP flagship Windows Phone, the Lumia 1020, in the UK, when it launches there in September.
Virgin Media has launched its VIP tariffs, with unlimited calls, texts and data from £15 a month SIM-only, or £31 with a free handset, with discounts and free insurance for existing customers.
Virgin Media has completely overhauled its pay-as-you-go offerings in the UK, with unlimited data available for your smartphone from £10 a month, which also includes £10 of airtime and 300 texts.
The Advertising Standards Agency (ASA) of the UK has once again hit Virgin Media with a ban on their advertising methods, after the service claimed you could "say goodbye to buffering" misleadingly.
Sky has become the third and latest UK-based ISP to block access to The Pirate Bay website for its customers, even though The Pirate Bay has launched a new IP address designed to get around such bans.
The Pirate Bay website has posted word on its Facebook page that it considers denial of service attacks launched by groups like Anonymous to be just another form of censorship.
Virgin Media's website was shut down for part of the day on Tuesday because of a new denial of service attack. Anonymous has claimed responsibility for the attack.
A spokesperson for The Pirate Bay claims that the recent decision to block access to the site by six UK ISP operators has actually caused a huge surge in traffic to the site.
Virgin Media's ISP unit in the UK has become the first to start blocking The Pirate Bay from its users after being ordered to do so by the UK's High Court on Monday.
Six weeks after promising to double the speeds of its broadband customers free of charge, Virgin Media's upgrades have begun, with a new website for customers to find out when their upgrade is due.
Customers of Virgin Media, one of the UK's leading ISPs, have been frustrated by a nationwide outage, along with the failure of its customer call centres, days after promising to upgrade its service.
Virgin Media customers have been given a New Year treat, with the news that their broadband speeds will be doubled (or even tripled) free of charge, with the fastest connections soon reaching 120Mbps.
The UK's national cable network confirms plans to deliver free Wi-Fi access across London - to customers and non-customers alike.
Most of us can still remember the horrors of dial-up internet: being unable to make a phone call while online; the seemingly endless wait while the modem tried to establish a connection; the pain of...
It has taken some time for TiVo to land properly in the UK. Some users managed to import boxes that have worked with basic cable and aerial years ago, but now Virgin Media have stepped...
Virgin media broadband users have fallen foul of technical problems with UK cable broadband giant's new SuperHub. The hub which is custom built Netgear hardware, combines a cable modem and wireless router in one. It...
Virgin Media has introduced their 100Mb broadband service to another 150,000 homes, adding to the 200,000 already with access. Homes in Pentwyn, Southport, Treforest, Cheshunt and Hatfield are the newest additions to the growing fleet...
Virgin media, the third-largest media provider in the UK, announced today that they are launching a new generation entertainment platform which takes video-on-demand one step further. The new platform combines a TiVo with internet broadband which...
Throttling, a word that strikes fear into any heavy Internet user, is a reality in this day of streaming and content heavy websites. Virgin Media is the latest mega-corp to enter this arena and is...
The UK's sole cable broadband provider, Virgin Media, announced today the start of pre-registration for its 100Mb service, which is to go on sale in December. Ten years ago, Virgin debuted Britain's first broadband service,...
Virgin Media today announced a free upgrade for its broadband customers. Calling it an 'adrenaline shot', Virgin is aiming to boost upload speeds for customers across its range of broadband speeds. The upgrade has begun to...
Virgin Media announced today that it will be launching a trial of its first online and mobile TV player: Virgin Media Player. Virgin Media has confirmed 'hundreds of hours' of content for the beta trial including...
Virgin Media said on Thursday that it plans to offer 100Mb broadband services to customers by the end of 2010. Virgin claims its customers will be the first to receive broadband speeds "more than 24 times...
Virgin Media has announced that they have struck a deal with Universal Music that will offer Virgin Media broadband customers unlimited music streams and downloads, at the cost of a monthly subscription fee. In return,...