Tesco Mobile ditches 4G surcharge, now free for all

Back in October, Tesco Mobile announced the launch of its 4G plans, with a simple surcharge that could be added or removed at any time to a 3G plan. Customers were offered the choice of adding 4G to their price plan for just £2.50 a month, along with the ability to increase or decrease their data package from month to month, with allowances of up to 8GB available. 

But now Tesco Mobile has announced that it is dropping the 4G surcharge with immediate effect, which means that all of its customers will now be able to enjoy 4G, where available, at no extra cost over their existing price plans. The operator says that "existing customers will receive a credit on their monthly statements."

"Customers should be able to expect more from their mobile network," said Tesco Mobile's chief marketing officer, Simon Groves, "so as we see demand for 4G become more widespread, we wanted to take a different approach. Introducing free 4G is a clear example of our intention to provide all of our customers with the very best at no extra cost." 

Tesco says that it plans to launch 4G data bundles for pay-as-you-go customers "in the coming weeks" too, along with a broader range of 4G handsets, including the Sony Z1 Compact and Motorola's Moto X.

But Tesco Mobile customers will find the availability of 4G signal is still relatively limited, with only a handful of major cities connected. Tesco does not own its mobile network; rather, it is a virtual operator (known also as an MVNO) that relies on the O2 network for its services. O2 launched its 4G network in August but, unlike Tesco, continues to charge higher prices for its 4G plans. O2 also recently announced price increases for all of its customers

Tesco is not the only UK operator to offer 4G free of charge to its customers though. The Three network does the same, along with price plans that include genuinely unlimited data allowances, with no fair usage caps. 

Source: Tesco Mobile

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14 Comments

Well, looks like I'll be leaving O2 (or BT Mobile as it was called 20 years ago when I got my first mobile phone) for Tesco then

Aheer.R.S. said,
Well, looks like I'll be leaving O2 (or BT Mobile as it was called 20 years ago when I got my first mobile phone) for Tesco then

You should have left O2 years ago anyway, they're horrible to their existing customers and their tarrifs are horrendous.

McKay, I've been there since their beginning, the comfort of the devil you know, jist with their latest antics of the ofcom loophole, I'm reconsidering I thought tesco as it's still o2's network and coverage.
(I'll most likely stay if they give me a good deal on the z1 compact)

Luna, mostly they're standardised across the range, you can add bolt ons for data etc...

SK[ said,]I have had a look at their tariffs but don't see an unlimited option. Where are you seeing this?

Their 3 main plans (The One Plan, Ultimate Internet 1000, and Ultimate Internet 500) are all unlimited data.

It's all about Giffgaff to be honest... They had a couple of outages before Xmas which wasn't great, and 4G coverage is super spotty (my phone isn't 4G capable anyway), but for £12 a month unlimited data and texts and 250 minutes, no contract, simple!

JustAnotherTechie said,
It's all about Giffgaff to be honest... They had a couple of outages before Xmas which wasn't great, and 4G coverage is super spotty (my phone isn't 4G capable anyway), but for £12 a month unlimited data and texts and 250 minutes, no contract, simple!

GiffGaff are crap, utter crap. I used to be with them, honestly if a month went by and they didn't have a major technical problem I would've been shocked. Non stop issues on that network, internet isn't truly unlimited.. Use too much and they'll accuse you of tethering and cut you off.

Might seem good if you don't have any issues but just wait until you do, you can't call anyone, you have to wait 24 hours for a copy and pasted reply from an agent. The members support on the forum is useless at best.

Their bundles aren't even very good value nowadays, don't know what they have going for them tbh.

I'm not sure, but if your iphone is on o2, and is 4g ready, then yes, I can't see why not
I believe Tesco's 4g is the same as o2's, unless I'm mistaken

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