Time Warner Cable to expand bandwidth caps, 40GB per month

TWC will be expanding its test of bandwidth caps to more cities in the coming weeks. Beaumont, Texas was the testing ground for TWC and has decided that its 40 GB caps for internet usage worked so well that they would expand the trials to other cities.

The new locations have not yet been announced but the unthinkably low 40GB cap may upset hundreds of thousands of users as streaming video services like Netflix, Hulu and YouTube could easily put you over that barrier with moderate usage, especially if it were HD material.

Alley Insider points out that TWC is not targeting a specific group like Comcast did with its 250 GB monthly cap but is going after moderate users as well. This new cap may also point to a new revenue model where overages could be charged to users or force them to upgrade their service.

This new limitation has a much more tangible impact than Comcast's 250 GB cap which targeted only the heaviest of users. Think of this scenario, a typical family of four with a son who likes to game on Xbox Live, a daughter who chats with friends on a webcam and parents who stream Netflix movies on the weekends; they could easily blow the cap.

TWC will be walking on very thin ice when it implements these new caps to users. It may face a backlash of consumers who leave TWC behind when they get their first bill showing data overages.

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Ha! We here in Australia have been suffering from these extremely low download caps since the beginning of time or so I've been told - moved here 4 years ago. Imagine my shock moving from unlimited downloads to 20 gigs a month...good times.

Wow guys. I would KILL for a 40Gb cap! Here in South Africa the average line speed is 348kb/s with 1/2/3Gb caps common place and 9c for each Mb over the cap.

see-seA said,
Wow guys. I would KILL for a 40Gb cap! Here in South Africa the average line speed is 348kb/s with 1/2/3Gb caps common place and 0.09c for each Mb over the cap.

Time to move a country lol

Heh. ****ty service that's full of frequent, ridiculous packet loss and now they're thinking of putting up some absurd limit. I think it's time to do some corporate headhunting.

Last month I downloaded 272GB according to my router. I thank Technet, XBL and Netflix. I never got a warning from Comcast at the 250GB mark, my friend on the other hand downloaded 800GB and Comcast IT called him personally.

I got the 20/20 pack from Verizon. w00t.

RevitXman said,
Last month I downloaded 272GB according to my router. I thank Technet, XBL and Netflix. I never got a warning from Comcast at the 250GB mark, my friend on the other hand downloaded 800GB and Comcast IT called him personally.

I got the 20/20 pack from Verizon. w00t.

I think they realize that some people will still go over every now and again and do a rough enforcement of that policy. 800GB is just plain insane though. They were probably curious as to what they were doing.

TWC isn't in my neck of the woods, but this story and reading your comments make me glad there is a healthy amount of competition in my area for broadband internet. Although not currently very competitive, cell phone providers are also looking into the growing demand for wireless broadband access.

My advice to all TWC customers who are about to get it up the A, switch to another provider.

250GB is a perfect cap, as most people will never reach it and the people that do use the internet get a good bit of room to wiggle with... TWC is just idiotic for those caps... we need a national minimum cap... or something... but heck we cant even get a realistic national minimal speed thats good ....

neufuse said,
250GB is a perfect cap, as most people will never reach it and the people that do use the internet get a good bit of room to wiggle with... TWC is just idiotic for those caps... we need a national minimum cap... or something... but heck we cant even get a realistic national minimal speed thats good ....

Or better technology. Why does it look like the horizon is going to have static technology being limited by bull**** like this? We're taking steps back now? Why not adopt faster networking infrastructure technology?

Shadrack said,
Or better technology. Why does it look like the horizon is going to have static technology being limited by bull**** like this? We're taking steps back now? Why not adopt faster networking infrastructure technology?
Taxes are already high enough! ? Of course I agree with you!!

I just downloaded the Halo Wars demo, that was 1GB, so that alone would have just sucked up 2.5% of my monthly cap...insane.

Unfortunately, TW and others know that the majority of the highest tier paying customers and also their highest users...catch 22.

40gb isn't that bad. In the UK we used to have unlimited until the caps started to creep in to almost every ISP here. I have 30gb and I manage quite well not to go over it when I easily used to do 60-100gb a month, sometimes I only use up 20gb on some months.

That's why I hate unlimited plans. It'd be better if all companies would offer for example 100 GB per month and guarantee that you'll be able to use these 100 GB without any limits.

Riiiiiiiiiiiiiight, you just keep supporting their goal of METERED usage. Today, it's 50 cents a gigabyte, tomorrow it's a dollar, then two...

If you are with another service, and think you are safe from this; then think again. You can bet all the other ips' are watching to see what happens, also over the air companies (hughes net, verizon, att., ext. are also watching). If TWC goes to this form of billing and still makes a profit more, and more ips' will be doing the same.

To them it isn't personnell, just good business (or a good way of ****ing the customer)

Any bandwidth caps = the evil. All these damn companies out there are touting streaming this, streaming that. Stream your movies, your music, etc. With betas of programs that approach 10+ GB (Conan Beta, Battleforge Beta come to mind) and lots of beta OS', it's easy to start chewing up the GB's. Now you have the companies jacking their prices up on top of that. Freakin' insult!

They have to get us to metered usage if they are going to see PROFITS go up and up with services and usage going up and up. Otherwise, they will only make tons of money instead of obscene amounts of money. 8P

40GB caps? ... that's a insult, i would go over that pretty easily even at my slow speed of 40KB/s down/up speed which can basically do 103-104GB per month MAX if i downloaded 24/7. (even with some room for error that's still around 90GB if i downloaded 24/7 @ 35KB/s)

at least Comcast's 250GB cap is reasonable .... 40GB is a joke!

p.s. me personally, i usually do around 100GB (or more) per month on average (on neighbors wireless Comcast connection) .. currently im around 160GBish on the neighbors wireless with a router i have running DD-WRT firmware in 'client mode' but this month (around 160GB or so) i think i downloaded a little more than usual... but typically speaking i think i would do around 100-150GB a month (probably more though, but less than 200GB)... it's mainly the HD 'stuff' that adds up fast... just getting XviD i would probably be around 100GB or less.

I would follow the comments above and start complaining to both tech support and billing. To put a 40gig cap on a multi-meg option shows either greed (not profit) or really badly designed network infrastructure.

You might be able to justify a 250gig to 1tb monthly cap, but not 40gigs.

I have a 15/2 connection. I can max this out daily if I wanted to. But even with normal use, I'm going to be hosed here all the time by a cap this ridiculously low.

Wow, my ISP, a local fibre optic internet access provider (Downtown Vancouver only) charges only $32 CAD a month for 110GB up and down (220 GB total) for 10 Mbps access...and that's the cheapest plan they have. Gotta love monopolies doing whatever they want.

I just dumped Comcast tv and internet because they're starting to cap my area and prices going up constantly. I do love FiOS.

I called Time Warner to see what was up... the guy on the phone did not know **** about this being expanded past Beaumont. When I told him it was 40, he said something to the extent of, "40? I use about that much in a week..." He also said he didn't see it catching on in Austin, where bandwidth rates / customer is a lot higher than Beaumont, Texas (middle of nowhere, really). Additionally, he said that policies like this always grandfather existing customers, which was the case in Beaumont.

I suggest everyone else call and get a complaint on your account regarding this before it happens... Maybe the person you talk to will know more.

I'd go to U-Verse now if it was available, although I'd do that bandwidth limit or not. I'm also guessing that Beaumont, TX doesn't have anything else available to them (again, middle of nowhere), which may factor into the corporate decision on where to roll this out at.

This is all about metered usage. They want to charge you per byte at a time when everything is moving to the Internet. For example, with this cap, if you are paying say $40 per month, you are getting $1 per GB. Whereas you might have been paying a fraction of that if you are a heavy user, someone who works at home, or are ANY modern American family.

Pathetic.

If we don't stop this NOW, the innovation of the modern Information Age will grind to a halt as products like Google Earth become bandwidth luxuries no one can afford.

And don't forget the possibility that this is disinformation spread by TW to get us all up in arms about 40gb, then they "relent" and announce 100-250gb.

Everyone cheers until they realize that they've just agreed to METERED usage, which is all TW and other providers want right now. They can finagle the fees/caps once they get us all to agree not to be "unlimited" anymore.

The Internet revolution DIES if metered usage comes into play.

Yeah, let's just drop Time Warner if we don't like there service.

Oh wait.. many people can't drop Time Warner, because they hold a MONOPOLY in most neighborhoods. Even if you cancel their service, TWC still owns the infrastructure in your neighborhood, and forces out all other competition. Your only other option is to downgrade to a lower infrastructure, such as DSL, and pay the same money for less service. Not to mention your Cable TV bill will cost you more, because you aren't get a discount from using their internet service! FFS!!!

Looks like I'm ****ed as a consumer.

Try living in Australia. Here a company called Telstra has the biggest monopoly owning somewhere about 90% of all the cabling infrastructure, which by the way it got because it used to belong to the government now its a privatised company.
In australia the average cap is about 20 GB with ADSL 1....
think backa few months when 1 AUD= 95 cents US. then a 99.99$ so about 95US$ was getting you blistering 1.5 Mb ADSL1 with 20 gb limit.

Kojio said,
Yeah, let's just drop Time Warner if we don't like there service.

Oh wait.. many people can't drop Time Warner, because they hold a MONOPOLY in most neighborhoods. Even if you cancel their service, TWC still owns the infrastructure in your neighborhood, and forces out all other competition.

That's exactly right. The FCC will ofcourse do nothing about it.

AT&T is already testing their own bandwidth caps too. I have Embarq and they have no cap nor shown any indication of a cap for the future.

shakey said,
Already dropped TWC and got AT&T U-verse. TWC is going down the crap hole quickly.

Triniti Communications will blow TWC, Comcast, AT&T, DirecTV and all of the rest of those financial vampires out of the water. Their DSL is excellent and competitively priced and the VoIP phone service is the bomb. When their 1080p HD IPTV service and wireless phone service comes out this summer it will be a done deal. Nobody will be able to touch them. You can even make big money referring their services to others. triniticomm.com/myprods44320.

If this comes to Kansas City, I will drop Time Warner instantly. Anyone have any details on what cities it's coming to? I just have about had it with TWC in general, so nothing would please me more then dumping their ass on the curb.

InPCHell said,
I agree. They just raised my rate for RR Turbo, if they go this route I have nothing left to do but cancel.
Same, will go to dsl 6mbps in a heart beat. Will also cancel cable and phone!!

wow this sucks I just recently started my contract and if the 40gb per month comes where I live i wouldn't even care if have to pay contract termination.