Titanfall PC pre-orders canceled in South Africa due to poor online performance

While it's likely that millions of people worldwide will be playing Titanfall March 11th for the Xbox One and PC, one country that will be denied that privilege will be South Africa. The game's publisher Electronic Arts has sent emails to people in that country who pre-ordered the PC version via its Origin portal that those orders have been canceled.

MP1st.com has received a copy of the email sent to a person who had his pre-order pulled. It stated:

 ... after conducting recent online tests for Titanfall, it was found that the performance rates in South Africa are not as high as needed to guarantee a great experience, so the Titanfall team has decided not to release Titanfall there at this time.

The note adds that the game's online performance will continue to be monitored, which hints that the game could be released in that country at some point in the future.

As we reported earlier this week, Titanfall's dedicated servers use Microsoft's Windows Azure cloud service for the Xbox One, PC and Xbox 360 versions of the game. However, Microsoft has previously confirmed there are no Azure servers in South Africa, which may explain this week's decision to cancel the PC release (the Xbox One console has yet to launch in that country).

Source: MP1st.com | Image via Respawn

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38 Comments

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So they lose out on millions of dollars because the game is so dependent on internet connectivity, they'd rather not sell it at all then condemn consumers to a ###### experience.

Welcome to the cloud.

Gerowen said,
So they lose out on millions of dollars because the game is so dependent on internet connectivity, they'd rather not sell it at all then condemn consumers to a ###### experience.

Welcome to the cloud.

Top notch experience for most > Mediocre experience for all

That's a shame, I wonder if future titles that rely on cloud services will be affected? With developers being encouraged to develop for these services on the platform, it could mean bad news for these areas. Apparently Australia could have the same issues. Hurry up and deploy Azure in more areas, Microsoft!

RabbitPunchies said,
....

Best option for MS would be to allow Azure brand licensing to third party cloud providers implementing their private cloud solution and then paying them for consumption using the same model they developed in Azure in the first place.

I wonder if they have Teh Cloud(TM) servers in canada (MS tends to forget canada does exist). When i play PC games on dedicated servers i always chose a server close to me with a low latency. If i understand right with Teh Cloud(TM) everything is magical and we can't chose on which dedicated server we play. It's like Alice in Wonderland. I do hope they have servers close to everywhere so we get low latency and not the high latency we often get while playing wow. BG in wow some nights are barely playable because of latency.

Microsoft did rush out the Xbox One, perhaps they weren't able to deploy Azure in as many locations as they would have liked. It's certainly in their best interest to do so as they expand the Xbox One's markets. Hopefully they are able to do so quickly.

RabbitPunchies said,
.....

There is no direct correlation between XBOX and Azure datacenter deployment.
Yes XBOX Live for XBOX ONE uses Azure, but Azure isn't contingent upon XBOX.

The goal for Azure is to deploy at key convergence points across the internet backbone.

deadonthefloor said,

No Azure datacenter in Canada.
.

Why i'm not surprised at all by this ...

Hope there's one in NY or something like that.

RabbitPunchies said,
Microsoft did rush out the Xbox One, perhaps they weren't able to deploy Azure in as many locations as they would have liked. It's certainly in their best interest to do so as they expand the Xbox One's markets. Hopefully they are able to do so quickly.

Azure deployment never had anything to do with Xbox One deployment. Azure has many, many uses and most of them are blue collar and were around long before the Xbox One was released.

I am pretty sure the bandwidth in SA is adequate. The issue with online games is more about the latency than anything else.

chrisj1968 said,
this is what you get with poor PC ports. the games of old were designed for PC's and never ported. BAAARF!

I could be wrong, but from what I took from this article I don't think that ANY version of Titanfall will be available in South Africa initially, as all platforms use the same online service for gameplay.

And who said the PC version will be a poor console port?

I wonder how long it will take Microsoft to get an Azure Cloud server center set up in South Africa. Seems like a no-brainer to have one in different major geographical locations.

It's not THAT poor in a modern country like South Africa, and you gotta start somewhere, right? This server location could easily provide good services to the southern continent and help enable better internet infrastructure to be built and spread.

yardmanflex said,
What good is Azure servers if the internet infrastructure is poor in the country?

It's not that bad to be honest. I've got a couple of mates on my friends list that play online a lot. It just seems that Azure hasn't penetrated to SA yet.

Think it could be to-do with people ordering via VPN note sure on the SA pricing with exchange rates but I've heard of people ordering it from the Mexican store for less than £20

Remember when you had "dedicated servers" and the end user decided if they wanted to purchase and run one...you know...locally to themselves and their users?

Yes. Me too.

PhilTheThrill said,
Remember when you had "dedicated servers" and the end user decided if they wanted to purchase and run one...you know...locally to themselves and their users?

Yes. Me too.


Yeah that was also nice because when the developer took down the official servers a few years later your game wasn't a coaster like it is now (especially with no single player.) Ahhh, hosting your own servers... the good old days.

Yeah we have a client in SA - the internet speed is at best 1mb, but on average .5mb - considering where we are the average is 25-50 this seems a bit ... ancient. Plus, consistency isn't there - it will drop every few minutes for 5-10 seconds. Keep in mind this is remote desktop so it can't be considered a good benchmark, but if it requires a consistent connection like RDP then they're definitely not going to be able to play TF.

Better to save their reputation than release somewhere where the game will perform badly.
I wish SA luck in a release as soon as the issues are ironed out!

JTaylor69 said,
Better to save their reputation than release somewhere where the game will perform badly.

Nothing can save EA's reputation.