Travelodge customer details stolen

Apparently Travelodge has suffered an attack on its customer database. A spokesman for the chain says that a "third party" had managed to obtain names and email addresses, according to the BBC. The company has warned users to be on the lookout for spam e-mails. The incident has been reported to the UK's information commissioner. In the UK, companies can be fined for poor data protection.

A letter to customers, signed by chief executive Guy Parsons, contained little detail about the nature of the hack. The letter stressed that the company had not sold any customer information to third parties. It also included part of a spam email customers had been receiving. The excerpt is contained below:

"Good day. Don't miss exciting career opening. The company is seeking for self-motivated people in United Kingdom to help us spread out our activity in the UK area."

A spokesman for the information commissioner said that he was looking into the Travelodge reports. A statement given out said that "We will be making enquiries into the circumstances of the alleged breach of the Data Protection Act before deciding what action, if any, needs to be taken." The ICO can levy fines up to 500,000 British pounds on companies that have failed to protect personal information entrusted to them. So if you are Travelodge customer, use your common sense when responding to or opening emails.

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14 Comments

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I got an email and don't get spam, really. In actual fact I put the email down to spam until I saw it on here

Reporting on theese kinds of hacks is kinda weird. If you don't, most companies won't really secure their customers' data because it is cheaper for them to deal with problems after the fact, even if the problem is quite big. If you do, companies will most likely just point the finger to the biggest hacker group and say it's their fault rather than actually finding out who did it. Then they would go lobbying governments to make even the statement that a site is hackable illegal. I hate capitalism (which is not exactly democracy) because the government (who should serve the people) gives more and more rights to corporations.

Is it that hacking is always this much but not well reported till recently?
Or has hacking increased recently?

Hope that no company is thinking they won't be hacked, putting customer info at risk.

iron2000 said,
Is it that hacking is always this much but not well reported till recently?
Or has hacking increased recently?

Hope that no company is thinking they won't be hacked, putting customer info at risk.

It is much worse than you think. Every business is being hacked at least once a week.

KingCrimson said,

Study? Cite?

cost of cyber crime of 45 organizations studied is $3.8 million per year. The range was $1 million to $52 million per year per company.

“The companies in our study experienced 50 successful attacks per year and more than one successful attack per company per week,” the report states.

On average, Ponemon found, companies expend $247,757 every 14 days or $17,696 per day per attack. The average amount of time to resolve a malicious code attack is 39 days; 30 days to deal with malicious insiders, and 19 days to resolve a Web attack....

http://www.insurancenetworking...t_risk_Ponemon-27123-1.html

alexalex said,
The average amount of time to resolve a malicious code attack is 39 days; 30 days to deal with malicious insiders, and 19 days to resolve a Web attack....

Your source can't add.

wotsit said,
I can't wait to have all my data on the cloud!

im seriously thinking about how much data i keep online, and debating whether i should start deleting, starting wiht my gmail account

CJ33 said,

im seriously thinking about how much data i keep online, and debating whether i should start deleting, starting wiht my gmail account


Deleting the old stuff from gmail is probably a great idea.