Ubisoft forgets to ship activation keys with Rocksmith

Ubisoft, notoriously horrible when it comes to PC DRM and PC ports in general, has taken its poor form to a whole new level when it comes to the delayed PC release of Rocksmith. Rather than forcing customers to have a permanent internet connection to play their copy of the game, some buyers have found they can't actually play the game at all because Ubisoft forgot to include activation keys in the box.

Angry gamers have taken to the Ubsioft forums, demanding answers for how such an epic screw-up could have occurred. Thankfully Ubsioft have actually acknowledged the issue, and state that customers who bought the game and don't have an activation key should fill out a form on their support site while attaching "a clear digital image of your receipt clearly showing the store details and the product".

Gamers who have been affected will be gifted a "Guitarcade timesaver" download, which instantly unlocks all the mini-games in Rocksmith that you're supposed to unlock by actually playing the game. Good job, Ubisoft!

Source: Kotaku

Report a problem with article
Previous Story

Best Buy halts Lumia 920 pre-orders

Next Story

Dragon Age III to be huge as details trickle out

7 Comments

Gamers who have been affected will be gifted a "Guitarcade timesaver" download, which instantly unlocks all the mini-games in Rocksmith that you're supposed to unlock by actually playing the game.

At this rate it won't be long until publishers allow you to pay to unlock all the achievements so you won't have to worry about playing games at all.

Looks like I got (a bit) lucky; Play.com emailed me my Steam key the day before my copy turned up, so I was ready to play as soon as the game turned up, as all I needed then was the cable.

Sucks that they're only gifting Guitarcade unlocks though. A free DLC pack would have been a better apology (the 3-song ones, not the massive 15-song ones).

and if they discarded their receipt? How about stop with the DRM because you have no idea what you're doing. As an apology, here's an easy-mode pass so you don't have to work at unlocking things. You have some great titles, but just do stupid stuff all of the time.

Commenting is disabled on this article.