Verizon experiences new nationwide data outage

Verizon Wireless once said its network was the most reliable among all of the major US wireless carriers. Yet in December, the company's wireless network has experience a number of brief but extensive voice and data outages. Today News.com reports that customers across the nation have been unable to access the data network across both Verizon's 3G and 4G LTE networks.

In a statement, Verizon said, "We are investigating reports of some customers experiencing trouble accessing the 4G LTE network. The network itself continues to operate and all customers continue to be able to make calls, send text messages and utilize data services. 3G devices are operating normally."

The first such extensive outage happened on December 6 and last week another one hit Verizon's network. Both outages were fixed fairly quickly but news of a third such problem with Verizon's network has to be worrisome for the company's many customers, some of which likely signed up to use Verizon's network because of its many advertised claims to be the the most reliable. So far Verizon has yet to offer any specific explanations as to why its network has been experiencing so much downtime lately.

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I just got a Verizon phone for Christmas - the 4G network sucks - constantly drops from 4G, to 3G, to no data (even though phone is OK), and the 4G bars in most areas is horrible - 3 or less...usually just 2, when 3G is usually 4 or 5.

Mr. Black said,
I just got a Verizon phone for Christmas - the 4G network sucks - constantly drops from 4G, to 3G, to no data (even though phone is OK), and the 4G bars in most areas is horrible - 3 or less...usually just 2, when 3G is usually 4 or 5.

Brought to you by Google Android. Since 4G LTE is only supported by Android maybe it is an Android problem? Ice Crap Suckwich may be the problem. Need to wait for iOS and WP7 to support 4G to get that reliability back. Goooooooooooooooooooooooogle! YAY for downtime!

On a side note, my WP7 has been up this whole time with no issues... In Cupertino, CA.

audidiablo said,

Brought to you by Google Android. Since 4G LTE is only supported by Android maybe it is an Android problem? Ice Crap Suckwich may be the problem. Need to wait for iOS and WP7 to support 4G to get that reliability back. Goooooooooooooooooooooooogle! YAY for downtime!

On a side note, my WP7 has been up this whole time with no issues... In Cupertino, CA.

My phone is an android phone and its better the any apple and window phone out there, and yesterday was the only problem I had with the phone and network. Sometimes the 4G drops out and converts to 3G when you are not in a 4G area. Not all areas yet have 4g. I'm sure when windows/apple and all that other crap comes out with 4g they will have problems with it as well. New stuff will have bugs in it. They will get it all figured out.

Was out pretty much out all day of 4g and 3g. Then 3g came back and now it is coming and going. I'm in a 4g coverage zone. Wifi works fine when connected,

I haven't had 4G or 3G since noon today. It's 8:30pm now. Every now and then I'll get it for a minute and then lose it. Airplane mode cycle/power cycle haven't helped.

GaMMa said,
I haven't had 4G or 3G since noon today. It's 8:30pm now. Every now and then I'll get it for a minute and then lose it. Airplane mode cycle/power cycle haven't helped.

same here no 3g, im going to be calling verizon.

GaMMa said,
I haven't had 4G or 3G since noon today. It's 8:30pm now. Every now and then I'll get it for a minute and then lose it. Airplane mode cycle/power cycle haven't helped.

You and GaMMa really need to know what to do in a situation like that. Go into the mobile settings and put the phone on 3G. Trust me, you will get 3G.

UndergroundWire said,

You and GaMMa really need to know what to do in a situation like that. Go into the mobile settings and put the phone on 3G. Trust me, you will get 3G.

Or just avoid Android. Funny how it seems to mainly effect those on 4G LTE which only Android supports. As I'd mentioned prior... Maybe an issue with the Ice Cream Sandwich roll out and NFC Google Wallet crap that Verizon is trying to combat. Who knows maybe even a new form of malware for Android phones?

audidiablo said,

Or just avoid Android. Funny how it seems to mainly effect those on 4G LTE which only Android supports. As I'd mentioned prior... Maybe an issue with the Ice Cream Sandwich roll out and NFC Google Wallet crap that Verizon is trying to combat. Who knows maybe even a new form of malware for Android phones?

Your lack of knowledge is so funny. I love how foolish people see things. Try reading this for a change and then you can talk with the grownups.

P.S. Verizon only carries Android 4G LTE devices because everyone else is late to the game. You really need to stop being a hater and start learning something for a change.

http://www.androidpolice.com/2...hone-is-losing-data-signal/

smooth3006 said,
i wonder if they will give some discounts to people who have had to suffer from this 3 times already?

I doubt it. Your phone is Android which is free, hard to get kick backs for free. Maybe they just keep giving it for free and then all is equal? Hey well at least it is free right? Free downtime for your pleasure. Probably some Android malware taking down their reliable network by unreliable software.

audidiablo said,

I doubt it. Your phone is Android which is free, hard to get kick backs for free. Maybe they just keep giving it for free and then all is equal? Hey well at least it is free right? Free downtime for your pleasure. Probably some Android malware taking down their reliable network by unreliable software.

my galaxy nexus cost me $300

I'm on straight talk/tracfone. narry a problem. only time I did was when I was unable to update my PRL/Profile. Verizon doesn't let you do this. oops.. yeah sure i wish I had more internal memory but I'll make do with what I got

My friend almost threw her phone against a wall because of the outage. lol.
Verizon, don't mess with a girl's cellphone service when she's researching different types of makeup.

Quick Shot said,
My friend almost threw her phone against a wall because of the outage. lol.
Verizon, don't mess with a girl's cellphone service when she's researching different types of makeup.

You'll just have to wait for a new 4G device to come out that is not Android. Rather certain that this is the problem they're experiencing as they roll out Ice Cream Sandwich and refuse the updates and are trying to pause the Google wallet and any 4.0 updates. So much for freedom.

Yea, appears to be 4g only tho. My 3g is working fine but I have not been to a 4g area for a while.

Had to call in on a trouble ticket and tell them my other issue was resolved (no data what so ever but apparently it magically fixed itself), but there was a recording informing about outages.

techbeck said,
Yea, appears to be 4g only tho. My 3g is working fine but I have not been to a 4g area for a while.

Had to call in on a trouble ticket and tell them my other issue was resolved (no data what so ever but apparently it magically fixed itself), but there was a recording informing about outages.

Funny how it only seems to effect 4G LTE which only Android runs on... Maybe Android is the problem?

audidiablo said,

Funny how it only seems to effect 4G LTE which only Android runs on... Maybe Android is the problem?

Its called LTE not being out for very long and they are working out the bugs. And not all Androids were effected and not all areas. Mine was fine yesterday with no issues and if Apple was on a 4g/LTE with Verizon, I am sure they would have the same problem.