Virgin Media increases upload speeds for all customers [UK]

Virgin Media today announced a free upgrade for its broadband customers. Calling it an 'adrenaline shot', Virgin is aiming to boost upload speeds for customers across its range of broadband speeds.

The upgrade has begun to roll-out and will be automatically applied to customers on the 10Mb, 20Mb and 50Mb services. Customers on the 10Mb service will now get up to 1Mb upload speeds (up from 512Kbps). Those on 20Mb will get up to 2Mb and 50Mb customers will get a whopping 5Mb up.

“We’re once again pushing the boundaries of UK broadband with a true next generation broadband service that vastly outperforms struggling DSL-based services", said Jon James, executive director of broadband at Virgin Media. "With the huge growth in social networks these new upload speeds will help Virgin Media customers share their most precious moments and keep up with what friends and families are up to, whether it’s uploading to YouTube or even hosting a live videochat to show off baby’s first steps in high-definition.”

Virgin also announced a new traffic management system for peak times. Downstream traffic management for 50Mb services will remain unaffected but the 5Mb upload speeds will be scaled back to 1.75Mb between 10am and 3pm and 4pm and 9pm if usage is particularly high. If you want to know when your area is due to get the new upload speeds then Virgin has created a handy mini-site for you.

Image Credit: Gary Brown (Flickr)

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57 Comments

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This is what is supposed to happen in a free market economy. The customers SHOULD see a little competitive pricing, and SHOULD see the products within their markets evolve beyond price increases. Kudos Virgin Media!

Ah, NZ's boradband. I just love my 100kb/s upload cap i just cant bear to part with it!

No, seriously, get a life. it sucks. to make matters worse there's 1.7tb/s fiber cable right (literally) right underneath my house. its in a railway tunnel of all bloody things, so i'm stuck in 2.2mb/s down ADSL

Virgin Media sucks no matter what they try. Glad that I am out of their contract and idiotic throttling conditions.

Be Free

sanke1 said,
Virgin Media sucks no matter what they try. Glad that I am out of their contract and idiotic throttling conditions.

Be Free

Their 50mb download isn't throttled.
I'd rather have that then UP TO 24mb with Be

nevann said,

Their 50mb download isn't throttled.
I'd rather have that then UP TO 24mb with Be

their upload is throttled now, its 5mb until you upload a certain amount then it drops to 1.75mb for 5hrs. Hopefully the upcoming 100mb tier might be unthrottled.

torrentthief said,

their upload is throttled now, its 5mb until you upload a certain amount then it drops to 1.75mb for 5hrs. Hopefully the upcoming 100mb tier might be unthrottled.


As with the 50Mb package, it will be unthrottled, for a few weeks to get the suckers signing up...

50MB should have had 5MB to start with, it's not perfect but it will do for now. It's progress, so now I can upload over 3 times faster.

Unimatrix Xero said,
and what about Virgin National Customers (those on ADSL) we get sod all as normal

see if you can get bt infinity in your area, if not move house. Thats the only way you'll get faster broadband, well unless you have the cash to get satelite broadband, you'll get a little bit faster speed.

I have bskyb and my upload speed is nearly the same as my download speed.

It's the crappy copper wiring and being on a 10.5 miles loop even though I am 1/2 mile from the exchange that gives me crappy speeds.

I would enjoy a 50mega-bit connection down and 5mega-bit up!

leesmithg said,
I have bskyb and my upload speed is nearly the same as my download speed.

It's the crappy copper wiring and being on a 10.5 miles loop even though I am 1/2 mile from the exchange that gives me crappy speeds.

I would enjoy a 50mega-bit connection down and 5mega-bit up!

The "loop" might be 10 miles but if you were 10 miles (line length) from the exchange you wouldn't get ADSL.

Sweet!, I use both VM's 50MB package and a regular ADSL connection, both joined together via my router - so I'll soon have a combined 6.5MB upload speed! ... as fast as some peoples ADSL download speeds!

All the easier to use all your peak time allowance and get mega slow net.
Oooh and VM also offers *free* port bandwidth limiting to *help* its users....
VM = FAIL! they are the worst isp I have ever seen/used.

ZeroHour said,
All the easier to use all your peak time allowance and get mega slow net.
Oooh and VM also offers *free* port bandwidth limiting to *help* its users....
VM = FAIL! they are the worst isp I have ever seen/used.

Couldn't agree more.

Those increases are a joke imo, so is that it for another 5-10 year? social media has made uploading just as important as downloading. With all the 'cloud' business, flickr, youtube, facebook, etc.. it seems people are more interested in getting stuff online rather than downloading, i'm sick of waiting hours to upload a XXXmb video to youtube.

wow, your 10Mbit down only had 512Kbit up? Comcast with our closes package, 12Mbit down you get 2Mbit up, which boosts up to 10Mbit for short periods of time... and yet we complain about our upload speeds....

We are pretty lucky VM are doing this, not that they had much choice with competition hotting up. VM have been reluctant to give upload upgrades for years AFAIK.

I still agree that UK upload speeds are poor even with this modest bump. but it is a very welcome change.

neufuse said,
wow, your 10Mbit down only had 512Kbit up? Comcast with our closes package, 12Mbit down you get 2Mbit up, which boosts up to 10Mbit for short periods of time... and yet we complain about our upload speeds....

Until recently they were able to get "away with it" so to speak. BT however has recently been rolling out VDSL2 based fibre to the cabinet technology which is up to 10mbit download. My folks back home for example went from 4mbit/0.5mbit to 25mbit/7mbit overnight.

Pretty nice news. However a question about the current 'traffic management system' - what hours is it active? Because the 10am-3pm and 4pm-9pm is quite a wide time period.

Why have they still got separate 'M' and 'L' tiers if the two both offer exactly the same speeds? Seems a bit weird.

J400uk said,
Why have they still got separate 'M' and 'L' tiers if the two both offer exactly the same speeds? Seems a bit weird.

M has a lower bandwidth limit so slows to 25% of the speed quicker than with L.

I hear a lot of bad reviews about VM, but I'm so tempted to switch over to them from ADSL because I only get about 3.5Mb at the moment

Bhav said,
I hear a lot of bad reviews about VM, but I'm so tempted to switch over to them from ADSL because I only get about 3.5Mb at the moment

I've been with them for a while, when they were NTL, and never had any problems. But like every company they have complaints.

I have to say that cable speeds tend to be better than ADSL because there is no need to worry about distances from exchanges limiting your speed (I'm not saying that I hate ADSL, btw).

Bhav said,
I hear a lot of bad reviews about VM, but I'm so tempted to switch over to them from ADSL because I only get about 3.5Mb at the moment

I've never had any problems with them. We can only get cable here as we're not connected through the phones, and it's just comforting knowing you're paying for a certain speed, and actually getting that speed. They're officially 2x faster than other companies when comparing advertised speed vs actual speed.

We were on 10mb and never got anything less than 8mb, even at peak. Now on 20, and it's still relative.

Excellent! My photo uploads will be done faster!!

Regarding upload throttle on XXL it make no difference unless your're a serious uploader, you get limited to the speed before the upgrade, sweet!

Pablo2008jedi said,
Excellent! My photo uploads will be done faster!!

Regarding upload throttle on XXL it make no difference unless your're a serious uploader, you get limited to the speed before the upgrade, sweet!


It's 0.25Mb better than before the upgrade in fact

BigCheese said,
BT Infinity already offers 10mb upload. This is virgin catching up to BT.

But Virgin cover a lot more area right now. (granted BT are fastly catching).

BigCheese said,
BT Infinity already offers 10mb upload. This is virgin catching up to BT.

Considering Virgin/Telewest/NTL whatever have been delivering broadband over fiber for probably over a decade before BT has, isn't it BT who is catching up?

If you're going to play the speed game. Virgin do 50mb down compared to Infinity's 40mb

DomZ said,

Considering Virgin/Telewest/NTL whatever have been delivering broadband over fiber for probably over a decade before BT has, isn't it BT who is catching up?

If you're going to play the speed game. Virgin do 50mb down compared to Infinity's 40mb


Infact VM also said they were gonna release a speed faster than 50Mb soon so can't wait.

DonC said,
Woo! I hope this encourages other UK ISPs to follow suit.

Other ISPs are in BT's hands unless they lay their own cable/fibre.

As for Virgin, seeing as their coverage is limited to the larger conurbations and there's little if any investment into areas outside of those areas, it is they who will ultimately be playing catch up with BT. Granted the costs of laying cable/fibre or slightly prohibitive but they could've expanded into a lot of areas long before BT got ADSLMax/ADSL2+ up and running. A missed opportunity on their part IMO - I'd gladly have cable instead of the ADSL2+ line I'm on now.