Virgin Mobile USA hit with 18 hour text and data outage

If you are one of the users of Virgin Mobile USA's devices, you likely were not a happy camper on Tuesday and earlier today. The pre-paid wireless carrier admitted on Tuesday on its Facebook page that it was "experiencing a national data & text messaging outage. Our engineers are working diligently to resolve it."

About 18 hours later, the company's Facebook page posted an update, announcing, "We are happy to report that the outage has been resolved. If you are still experiencing issues, please try removing your battery and restarting your device. Again, we are sorry for any inconvenience."

Virgin Mobile USA actually leases its wireless bandwidth from Sprint, but there was no reports of any issues on Sprint's network by its customers. So far Virgin Mobile USA has yet to give an explanation as to what happened to its text and data services this week; there's also no word if the company plans to offer any compensation to its customers.

Virgin Mobile's outage follows news last month that Verizon customers got hit with their own service issues in February; 4G services for that provider went down for a few hours before being restored.

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