Microsoft: Vista customer satisfaction climbs

Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year."

The northern hemisphere researchers said that the CIOs they recently surveyed voted 11 to one against plans to implement Vista. The researchers concluded that "CIOs and other heads of IT still believe there is little business value in migrating from XP to Vista, especially in the current economic climate."

Richard Francis, General Manager, Windows Client Group, Microsoft Asia Pacific, said that, overall, sales of Windows Vista licenses have passed 180 million since launch, and at least 100 million Windows Vista users have actively hit Windows Update. Francis also claims that this is the right time customers are starting to deploy, especially with Windows Vista SP1.

Francis also added that they (Microsoft) have received positive feedback from enterprises and SMB customers in APAC who have experienced the business benefits of Windows Vista and that the history of the operating system lifecycle clearly suggests an increase in deployment 18 months into the launch or close to release of SP1.

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i have been using vista for over a year now, and i would not go back, i love it. i play all my downloaded videos and music straight to my xbox with no hassle. nothing like free 1080p porn, and movies. dark knight blu-ray here i come.

I think businesses will stick with XP to be honest, as Captain555 said XP does the job just fine now. Some businesses might upgrade to 7 on their next PC rollout, if that is all their new PCs come with (as you can't buy XP anymore) or they will switch to Mac like my work is doing. That is my 2 cents.

EDIT: Oh dear something went wrong, this was suppose to be a reply to MChino's post above!

Xerxes said,
(as you can't buy XP anymore)


Most businesses have Volume License Key, they don't need to buy single license. Businesses using VLK pay once a year for their use of Windows. Microsoft drop by once in a while to make an audit of how many PCs run the VLK and then they charge accordingly.

Its hard to see businesses rushing to deploy now with Windows 7 and SP2 for Vista on the way. I think businesses will move first to Vista still with SP2 since it will be a more proven product on the market, while Windows 7 will be finding its footing.

I don't think they will be able to do that. My guess is Vista will be retired very quickly, once Win 7 is available.

For new machines, they'll come with Win 7 Pre-installed. No need to keep Vista around for that.

For businesses, if XP is doing the job, it will still do the job next year. That's what most people don't understand. businesses don't need the fancy GUI or DirectX 10 and they already have good firewalls on their proxy servers, so they don't need the annoying security increase of Vista. Businesses have prenty of time to wait until Win 7 is deem good and ready.

Funny, I asked in my last meeting whether there were any plans of getting Vista in our company, they said no, not even a project was being considered. Even less now that Windows 7 will be out very soon. IF they move on from XP, then they might as well go straight to W7. Even more curious, our Microsoft consultant also suggested this.

Surely this is only news to those affected by FUD. It must be tiring for Microsoft to have to defeat people's mis-conceptions about Vista. Those stuck in FUD land should upgrade to Mojave. Seriously.

C_Guy said,
It must be tiring for Microsoft to have to defeat people's mis-conceptions about Vista

Who do you think created them in the first place?

LTD said,
Who do you think created them in the first place?

There are a fair number of untruths in those Apple commercials, and a lot of the early slamming was based on impressions from the betas.

MioTheGreat said,
There are a fair number of untruths in those Apple commercials, and a lot of the early slamming was based on impressions from the betas.

Most of those rants about Vista that I hear is from people who never use Vista, try it on old P3 hardware, or are just from those Mac PC ads. Microsoft should not tell too much about the beta stages either, just of the codename and the final name. Not even the release date should be let out to many people either because this is where most of the FUD begins of a new OS.

You know, Vista has always bee great for me...even on my laptop with the "Vista Compatible" sticker. No issues what so ever. But most companies, mine included, will wait until Win7 before any major upgrades.

Francis also claims that this is the right time customers are starting to deploy, especially with Windows Vista SP1.

I have read this sentence three times now, and this still makes less than no sense.

macf13nd said,
I have read this sentence three times now, and this still makes less than no sense.

The only sense I can make out of it is "Francis also claims that this is the right time for customers are starting to deploy, especially with Windows Vista SP1."

Galley said,
Good news, everyone. Vista's approval rating is up to four percent! ;)


Yes, 100,000,000 machines hitting Windows Update with Vista = 4%.

Any company implementing Vista now, would be a bit daft, since something even better is around the corner.

I just wish there were x64 drivers for my Canon MF5650 laser printer..

dave164 said,
Any company implementing Vista now, would be a bit daft, since something even better is around the corner.

Don't worry, the media will bash Win7 for a few years just like they bash every new MS OS. Every time a new OS comes out they bash it for a few years then miraculously this terrible OS turns into the best thing since Apple pie and they don't know how the lived without it. So if you want to wait for Win7 you will have to wait a few years for the media to adopt it. Unfortunately CFO's and CEO's listen to the media and tell their IT departments that it isn't time to upgrade even if the IT dep has decided to give it the green light. By the time the media decides an OS is worthy, the next OS is right around the corner. At some point you have to move on or you will just be waiting forever.

Heh, same here. I just wish there were x64 drivers for my CanoScan LIDE 20 scanner. Fortunately my printer (i560) has drivers out of the box for 32 and 64-bit.

rm20010 said,
Heh, same here. I just wish there were x64 drivers for my CanoScan LIDE 20 scanner. Fortunately my printer (i560) has drivers out of the box for 32 and 64-bit.


that is canon fault, if they didn't provide 64bit drivers for vista, they won't provide them for win7 either. time to give up on that old hardware

nekrosoft13 said,
that is canon fault, if they didn't provide 64bit drivers for vista, they won't provide them for win7 either. time to give up on that old hardware

Agreed, might be a good idea to write a complaint to canon for their crappy support. I have a newer (but not brand new) scanner and they seem to deliberately limit the drivers once a new revision of their product is launched.

But businesses don't work that way. They don't upgrade to the next best thing, because everyone says it's better. Businesses don't care so much about the UI and all these new features (as most businesses that do upgrade to 7, I bet a bottom dollar they run it in Windows Classic), unless it affects the productivity of it's employees (i.e. help them work better) and even then they will need to extensively test it with their software and how it will behave in their network environment etc.

They usually stick with what works for them and in many cases they are stuck with the OS their software/hardware supports. For example if the company printers don't support Vista and the company that made them have no intentions to add Vista support, the company can't upgrade to Vista till the printers get replaced. Bad example I know, but I hope someone gets what I'm trying to say? maybe?

Xerxes said,
But businesses don't work that way. They don't upgrade to the next best thing, because everyone says it's better. Businesses don't care so much about the UI and all these new features (as most businesses that do upgrade to 7, I bet a bottom dollar they run it in Windows Classic), unless it affects the productivity of it's employees (i.e. help them work better) and even then they will need to extensively test it with their software and how it will behave in their network environment etc.

This is exactly what they do!!! I doubt having 4 gigs of RAM and an Intel 9xx graphics chip would be slowing such a machine but I guess many people are already used to the Grayness and such that even though the options are the same, they would not choose anything new. They don't care for the shiny graphics as you said, they only want the job done effectively and productively.

rm20010 said,
Heh, same here. I just wish there were x64 drivers for my CanoScan LIDE 20 scanner. Fortunately my printer (i560) has drivers out of the box for 32 and 64-bit.

tntomek said,
Agreed, might be a good idea to write a complaint to canon for their crappy support. I have a newer (but not brand new) scanner and they seem to deliberately limit the drivers once a new revision of their product is launched.

I had an old Canon 4015-IX maybe 15+ years ago. It worked with Windows 9x series, and Canon did not come out with an XP driver.

Funny thing is, it worked in Linux without me even having to find a driver. And rm20010's LIDE20 model is likewise supported in Linux. No need to have a hardware vendor force you into purchasing new hardware for them when the driver is open source. Use it as long as you want to.

I don't like the folders in vista, however I can change them.

Apart from that, it's o.k.

I wish thought M$ would write drivers for their own hardware in 64-bit-code.

Then I could use 64-Bit.

leesmithg said,
I don't like the folders in vista, however I can change them.

Apart from that, it's o.k.

I wish thought M$ would write drivers for their own hardware in 64-bit-code.

Then I could use 64-Bit.


What MS hardware doesn't have 64 bit drivers? My LifeCam, Zune and Sidewinder X5 mouse all have proper drivers? Is it something older?

leesmithg said,
I don't like the folders in vista, however I can change them.

Apart from that, it's o.k.

I wish thought M$ would write drivers for their own hardware in 64-bit-code.

Then I could use 64-Bit.


Oh, sorry, I didn't know it was talk out of your ass day.

bob_c_b said,


What MS hardware doesn't have 64 bit drivers? My LifeCam, Zune and Sidewinder X5 mouse all have proper drivers? Is it something older?


Fingerprint reader

180 million systems sold and Vista just tagged along for the ride, again.... Way to manipulate the numbers.

Businesses unlike normal retail shoppers can buy bare bones systems and install whatever OS they want. He's talking licenses sold, I really really doubt that we've only sold 180million PCs in these past 2 years. I think you can go check some sales numbers for PC/laptops/notebooks for these past 2 years and then see if they add up.

I'd like to be proven wrong about this, but I don't think I am.

voted 11 to one against plans to implement Vista.

No wonder, what business will implement Vista now, with Windows 7 just around the corner? Might as well wait a while longer.
So what's up with the other 80 million licenses? Could they be from pre-installed boxes that were downgraded to XP, and never got to be used?

They're not necessarily unused licences - they could be controlled by a group policy, such that a central computer would download all updates and distribute them across a network. I certainly don't think 80 million users have a copy of Vista just sitting on a shelf, though the number is possibly in the millions. We don't have any real way of knowing.

I was thinking more about companies. I know we replaced about 800 machines this year, all of them having a Vista licence, even though we run XP. I wonder how many more companies are in this situation, although I find it hard to imaging that makes up 80 million of them.