Watch the Steve Jobs keynote Wi-Fi meltdown [Video]

Steve Jobs introduced the iPhone 4 today during his keynote address for Apple's WWDC 2010.

Unfortunately, things didn't go too smoothly. Some wi-fi issues inside the Moscone Center on Monday made Jobs halt a demo when trying to load the New York Times website. Steve Jobs jokingly asked audience members to stop using the wi-fi. "You know, you could help me out if you're on Wi-Fi, if you could just get off, I'd appreciate it," he said to rounds of laughter.

According to many who were present at the keynote, Apple employees asked audience members to stop liveblogging the event and turn off their base stations and put their notebooks down. Engadget and Gdgt livebloggers both refused and continued to live blog the event. You can see the awkward video below.

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I just finished watching the keynote. To be honest my response to him and the Wifi situation was "What a prick". He could/should have handled it in a FAR more apologetic manor. Which is "Because we ****ed up and didn't have a reliable backup method ready, we will inconvenience you by asking that you please guys tun off your wifi base stations and set you laptops down, to give us more bandwidth." Add to the fact he acted as if "Turn them off because I'm god and you are here to worship me and what I have to show you." PRICK!

should've used a more robust solution for the presentation, such a wired connection etc. if the audience ran out of wifi bandwidth there would've been some moaning, but it would not have been as embarrassing as the presenter being unable to continue the presentation due to this limitation.
do you need to do the presentation on a iphone to show off the iphone? does using multiple iphones to mitigate connection problems truly show that iphone is going to be a good solution for today's mobile online realities?
some have said iphone doesn't have wired internet ability, but does it have the ability to connect to a big screen to show to an audience in a presentation like this too? or is that something special?
and how does this impact real world application and practice? are major wifi hotspots going to have this issue when they become saturated in normal every day usage due to limitations of the hardware?

perhaps we need a better wireless technology from what we seen in the keynote..which purposely served for this type of occasion and in future

If this was a WindowsPH7 Demo it would have been all over. After all Apple doesn't have these issues. And they don't get viruses. PS, those days are OVER. Welcome to the world of ALL computers.

jimmyfal said,
If this was a WindowsPH7 Demo it would have been all over. After all Apple doesn't have these issues. And they don't get viruses. PS, those days are OVER. Welcome to the world of ALL computers.

The days of no viruses for Apple are over?

There have been viruses for Macs for a while. It's just very rare and common sense browsing avoids problems.

If you aren't talking about viruses, what are you talking about? Wi-Fi problems can occur when there are 5200 people on the network.

Wasn't there but from what I read it wasn't the number of clients on their own network but other routers trying to share the same spectrum. Do you guys not know how wireless works? This is a computer news page isn't it? Do you guys not check to see what channels your neighbors are using on their APs before picking the channel for your own AP? It would be hard to find clean spectrum amongst 570 APs.

I would love to see the full video. I read that this went on for a long time. It has to be entertaining to watch. Hahaha.

Why didn't he have a wired network as a backup. I can see one ****ed off Steve Jobs, I wounder who his going to get up this time.

manosdoc said,
Jobs attitude being rude was fairly expected. Face off. Typical Apple.

What in that video was rude? I saw everything he said as joking about the situation ... kinda sounds like how I react in similar situations *LOL*

neufuse said,
What in that video was rude? I saw everything he said as joking about the situation ... kinda sounds like how I react in similar situations *LOL*

It's more polite than what I would have said, "the person who is hogging up the wireless torrenting hard core porn - could you please stop"

Things can't go smooth forever, one day jobs may face the mother of all **** ups like when bill gates showcased windows 95

jonnyH said,
Things can't go smooth forever, one day jobs may face the mother of all **** ups like when bill gates showcased windows 95

wasn't that 98?

Things can't go smooth forever, one day jobs may face the mother of all **** ups like when bill gates showcased windows 95

Steve needs to take some notes from Vic Gundotra. There were some hiccups during demos @ Google IO and it didn't even phase Vic. Steve isn't quite as polished as his iOS interface.

ff to 2:26, the screen is showing new york times site and he is talking about photo quality. The audience is also clapping...

Riva said,
ff to 2:26, the screen is showing new york times site and he is talking about photo quality. The audience is also clapping...

yeah thats because he has 4 iPhones up there and who ever was running the screens switches back to the other ones when he went to the ones with the photots on..... duno why they switched so much

CoLdFuSi0n said,

+1

+1
so the new iPhone has bad wifi reception.
reminds me of my sisters mac book pro. not so pro

Riva said,

+1
so the new iPhone has bad wifi reception.
reminds me of my sisters mac book pro. not so pro

hahahah!! I can always count on someone on neowin to write something negative about iPhone or Mac OS. Lemme guess, you're intimidated cuz you don't know unix but your real good on windows

crazyfish said,

hahahah!! I can always count on someone on neowin to write something negative about iPhone or Mac OS. Lemme guess, you're intimidated cuz you don't know unix but your real good on windows

lol..that video basically proved it. I had the exact same thought actually. And before you say I don't know unix, don't because I do.

Riva said,
+1
so the new iPhone has bad wifi reception.
reminds me of my sisters mac book pro. not so pro

or because your router sucks royally. Whats the chances you and her have linksys or dlink routers?

crazyfish said,

hahahah!! I can always count on someone on neowin to write something negative about iPhone or Mac OS. Lemme guess, you're intimidated cuz you don't know unix but your real good on windows

So if we are intimidated because of a demo failure, what is the Apple fanboy excuse when they were laughing about the power outage during Ballmer's demo at CES this year? Were they intimidated then?

crazyfish said,

hahahah!! I can always count on someone on neowin to write something negative about iPhone or Mac OS. Lemme guess, you're intimidated cuz you don't know unix but your real good on windows

I worked on a unix linux and mac before and trust me none of them are like unix anymore. But you should expect the negative attitude when you go around claiming to be the best. As far as concerning my wifi router, i never had to reset it and none of my windows machines ever lost connectivity. hell my xbox 360 on the other room connects just fine.

Adamb10 said,
My question is why couldnt he use the cellular network?

San Francisco has one of the worst AT&T coverages in the US. That's why.


<offtopic>
AT&T works perfectly fine for me in my city better than Verizon even.
</offtopic>

superstrikertwo said,

San Francisco has one of the worst AT&T coverages in the US. That's why.
<offtopic>
AT&T works perfectly fine for me in my city better than Verizon even.
</offtopic>

AT&T's HQ is in San Francisco. what an irony.

perochan said,
AT&T's HQ is in San Francisco. what an irony.

Actually, AT&T Inc. is based in Dallas, Texas, and AT&T Mobility LLC is based in Atlanta, Georgia.

Later in the keynote he said that the problem was the number of active base stations, probably a lot of people in the audience using Sprint/Verizon MiFis.

Stetson said,
Later in the keynote he said that the problem was the number of active base stations, probably a lot of people in the audience using Sprint/Verizon MiFis.

He meant devices.

Singh400 said,
So you can only use the WiFi when no one else is using it...?

Bandwidth throughput is shared/queued between it's users if via the same Access Point.

I've never seen a better public advert for why QoS is a good thing to implement.

Singh400 said,
So you can only use the WiFi when no one else is using it...?

802.11 has a limited amount of bandwidth. There were 570 devices trying to use that same range. It was overloaded.

episode said,

802.11 has a limited amount of bandwidth. There were 570 devices trying to use that same range. It was overloaded.

+1
Some people are just quick to scream fail at anything Apple does.

episode said,

802.11 has a limited amount of bandwidth. There were 570 devices trying to use that same range. It was overloaded.

Exactly. But I wonder if they could have used a private base station running at the 5ghz band.

Shadrack said,

Exactly. But I wonder if they could have used a private base station running at the 5ghz band.

iPhone doesn't support 5GHz.

episode said,

iPhone doesn't support 5GHz.


still, they could and should have used a private station. they may have actually used a private network but it might have still failed. There is no reason for you to make up excuses for a technical failure.

zagor said,

still, they could and should have used a private station. they may have actually used a private network but it might have still failed. There is no reason for you to make up excuses for a technical failure.

This is what people don't understand. In the 2.4Ghz range, there is a limited amount of space. All that space was taken up.
Don't know why explaining something is 'making excuses'.

episode said,

This is what people don't understand. In the 2.4Ghz range, there is a limited amount of space. All that space was taken up.
Don't know why explaining something is 'making excuses'.


you still don't get it. The point is a company that is worth more 200 billion dollars, that claim to pay attention to details shouldn't be sloppy and should have better prepared for this. And should have used a private dedicated WiFi connection. Not that the device was not on 3G at that moment.

zagor said,

you still don't get it. The point is a company that is worth more 200 billion dollars, that claim to pay attention to details shouldn't be sloppy and should have better prepared for this. And should have used a private dedicated WiFi connection. Not that the device was not on 3G at that moment.

blah blah blah.... Apple is evil, i hate apple, apple had wifi problems now we can nit pick.

(just like i did to you!)

unkdirkpitt said,

blah blah blah.... Apple is evil, i hate apple, apple had wifi problems now we can nit pick.

(just like i did to you!)


what's a technical issue has to do with this? As an Iphone, Ipad and Macbook pro owner, I neither hate nor love apple....go troll somewhere else

unkdirkpitt said,

blah blah blah.... Apple is evil, i hate apple, apple had wifi problems now we can nit pick.

(just like i did to you!)

Yet people were very quick to criticize at Google IO...

zagor said,

you still don't get it. The point is a company that is worth more 200 billion dollars, that claim to pay attention to details shouldn't be sloppy and should have better prepared for this. And should have used a private dedicated WiFi connection. Not that the device was not on 3G at that moment.

No. You're the one that doesn't get it.
In the 2.4Ghz range there is a limited amount of space.
http://en.wikipedia.org/wiki/IEEE_802.11
With over 570 devices, that entire range was taken up. It doesn't matter if it was a private connection (it was) or one giant public one. There was no space left for the i4 to grab a signal when it tried to for the demo.

zagor said,

what's a technical issue has to do with this? As an Iphone, Ipad and Macbook pro owner, I neither hate nor love apple....go troll somewhere else

No one was trolling. I was meerly questioning why people are on the attack over a wifi connectivity issue. Sorry for the internet sarcasm failure... The whole thing is moot and has very little to do with 'apple'. It sure boggles the mind how people (like yourself) can twist a non issue into something 'bad or unprofessional' on apple's part. Why attack based on that, does that not seem just a little childish?

asdavis10 said,

+1
Some people are just quick to scream fail at anything Apple does.

Some people are just quick to scream fail at anything anyone does...

mmyon said,
Was the problem caused by interference or they were stupid enough not to have a private wifi?

It wasn't people using WiFi, it was interference from multiple base stations. I think they were mostly MiFis.

mmyon said,
Was the problem caused by interference or they were stupid enough not to have a private wifi?

+1 dummest thing i have seen. should be on a private wifi from the start!!!!

lflashl said,

+1 dummest thing i have seen. should be on a private wifi from the start!!!!


Oh ho I bet they were. But do you know what I mean when I say "channels"?

Edited by DaveLegg, Jun 8 2010, 8:03am :

Stetson said,

It wasn't people using WiFi, it was interference from multiple base stations. I think they were mostly MiFis.

+1 he came back later and said there was around 570 wireless basestations in the room! crazy

cybertimber2008 said,

Oh ho I bet they were. But do you know what I mean when I say "channels"?

Dude you should go out more often or watch youtube I bet you there are waaay more stupid things out there....but I do agree the should have been in a private net, the important thing its that the device in itself wasn't the problem.

Edited by DaveLegg, Jun 8 2010, 8:13am :

mmyon said,
Was the problem caused by interference or they were stupid enough not to have a private wifi?

If it was Windows Phone, they would use ActiveSync to connect the internet directly through the usb cable. Seem like Apple iPhone 4 doesn't have this feature.

satus said,

If it was Windows Phone, they would use ActiveSync to connect the internet directly through the usb cable. Seem like Apple iPhone 4 doesn't have this feature.

I imagine they'll find a way to do this for the next keynote or possibly flat out ban people from using those MiFi things!

satus said,

If it was Windows Phone, they would use ActiveSync to connect the internet directly through the usb cable. Seem like Apple iPhone 4 doesn't have this feature.

Lol, I agree. Internet Sharing is so simple yet so awesome.

mmyon said,
Was the problem caused by interference or they were stupid enough not to have a private wifi?

It doesn't really matter if it is private or not. There is a set number of channels and each channel has a limited amount of bandwidth (in the truest scene of the word). It doesn't really matter if you are the only client connected to your access point, if 100 other devices and 10 other access points are on the same channel there isn't enough room in the air to get the 1s and 0s across. In a crowded office building I have seen cases where a channel gets so saturated clients can't even connect. In an environment like this I could imagine that happening on every channel.

Ishanx said,
Owned.
iFu**edup! No, heFu**edup!

yep... this is the same as the live BSOD's. good to see apple have the same woes as Microsoft time to time!