Windows Live SMS alerts to shut down May 31st

Microsoft has already revealed that it will be discontinuing its Windows Live branding for many of its online services. Now comes word that one of Windows Live's long running features will be shutting down by the end of the month. Liveside.net reports that, according to an email sent to some Windows Live subscribers, SMS alerts to Windows Live services will no longer be sent out after May 31st.

The email said that this feature will affect users of Hotmail, SkyDrive and Windows Live Messenger. It stated that after May 31st, " ... you will not receive text messages on your phone when a new mail, Messenger social or SkyDrive comment arrives."

The email points out that mobile phone users can download apps for all three devices, or they can be reached via a phone's web browser. The email added, "We remain focused on making Hotmail, Messenger, SkyDrive and your Windows PC the best that they can be. Note that this change has no impact on your ability to access Hotmail, Messenger, and SkyDrive."

Microsoft has been shutting down some Windows Live-based services over the past couple of months. It previously closed off emailing photos to SkyDrive, along with cutting off Windows Live updates from MySpace accounts.

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8 Comments

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xanK said,
Does it mean that single use codes for Hotmail access will also be ditched?

Probably not I think, because I wouldn't actually consider that an "alert".

GS:mac

most likely they'll start coming via Skype instead or as part of an app but doesn't affect me none as I didn't ever use it anyways

I used this so I get a wake up call with important messages. this is also good for when I'm in areas with very bad connectivity!! don't they think of us travellers? I guess in MS world they have full 3g coverage anywhere on the globe, they never have emergencies....

I would rather get a txt message with some of the contents of the important email to my phone when I'm in a very limited area so I know weather I should try to speed up to make it to catch the full email or I should not pressure myself....

remixedcat said,
I used this so I get a wake up call with important messages. this is also good for when I'm in areas with very bad connectivity!! don't they think of us travellers? I guess in MS world they have full 3g coverage anywhere on the globe, they never have emergencies....

I would rather get a txt message with some of the contents of the important email to my phone when I'm in a very limited area so I know weather I should try to speed up to make it to catch the full email or I should not pressure myself....


This.
Also helpful if you travel abroad and can't be arsed to deal with the data roaming.

GS:mac

These are all things you can get via apps. For the minority of people who use these features on a feature phone, it's not worth Microsoft's time to support.

Simon said,
These are all things you can get via apps. For the minority of people who use these features on a feature phone, it's not worth Microsoft's time to support.

This is true, although soldier1st's comment is very true, too.
If you rationalize too much based on saving money, you might irritate your customers and lose their trust.
I'm sure we all have a couple of functions/features in services or programs that we use and like, but are a niche in valuing them.
If we stripe good programs and services from all the little things that each of which most wouldn't mind losing then we end up with products that disappoint everyone.

I'm not saying the SMS alerts feature is important to me, and maybe it will even make financial sense, even with the customers they lose (probably not many), but the point stands.
If I see a product losing features time and time again I get nervous and ready to jump ship, just in case it's enough - or maybe it already is for me after a couple of letdowns.

Just my 2¢

GS:mac