Windows Phone sales reps using "Smoked by Windows" tactic [Update]

Update: Well, it looks like those videos have been taken down for some reason. Also, a message on one of Microsoft's official Windows Phone Twitter pages indicates that the videos created by the person in charge, Brian, "were simply his own idea for training - not a direct employee, not officially sponsored."

Original story: During CES 2012 earlier this month, Microsoft approached a number of people at the show and asked them to pit their iOS and Android devices against Windows Phone products in speed tests. The final result was that Windows Phone devices won 30 times, lost three times and had one draw in these speed and performance challenges. Now it seems that Microsoft's Windows Phone team members are going into wireless phone stores and launching their own "Smoked by Windows" challenges.

As spotted by WMPowerUser.com, a recent Youtube video, shown above, has a Windows Phone sales rep challenging, and then beating, a T-Mobile team member by quickly posting a Facebook photo via his Windows Phone device against an unnamed smartphone. Another video, show below, has the same Windows Phone rep beating another person with the same challenge. The loser had an HTC Vivid phone powered by Android.

The "Smoked by Windows" campaign is pretty effective and proves that a device with Windows Phone can compete, at least on the performance end, with any other smartphone on the market. We will see if this marketing push will help sell Windows Phone-based products, particularly as Nokia begins to ramp up its North American sales for its Lumia smartphones.

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22 Comments

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It's likely your classic slight of hand. They are trained to do these tasks as fast as possible on Windows Phone, so it only looks like they are smoking relatively.

Aethec said,

Because they weren't removed when it was posted?

Yet, They're still there in the article even after he acknowledged they were removed.

xiphi said,

Yet, They're still there in the article even after he acknowledged they were removed.

Potentially, they could return.

Different carriers work better for different people. Use what is best in your area. I personally love AT&T and have been with them for over 10 years. I do not understand when you call to switch any service of any kind the reps take it personal (like they started the company). I have yet to find any salesman actually say: "We are sorry to be losing you, but that seems the best fit for your needs" when this happens I will have a heart attack.

The videos have been removed.

AT&T and T-Mobile gave me no problems when I was looking at phones. All of the T-Mobile salespeople liked the Radar. When I went to AT&T, I waited in line and simply said,"I want to get the Samsung Focus S." ...but even before then, AT&T was never pushy about trying to sell me something else even when I was considering the LG Quantum or the HTC HD7 S months ago.

I admit I was tempted by the Motorola Atrix because it could hook up to a TV with a keyboard and mouse (nice idea when traveling) - but that was me, not the salesperson.

...and Verizon was just rude when talking about leaving them. Instead of pointing out advantages of their service, they got snobbish about it.

I don't have anything against windows phones. I had 3 of them in the past. If I could find a 5" screen windows phone like my last two phones (Dell Streak, Samsung G Note), I might go that route.

naap51stang said,
I don't have anything against windows phones. I had 3 of them in the past. If I could find a 5" screen windows phone like my last two phones (Dell Streak, Samsung G Note), I might go that route.
Windows Mobile is not Windows Phone. The only similarity is in the fact that they are both based on Windows CE.

thealexweb said,
And people say phone reps are always against Windows Phone

oh heck they are, our local verizon store if you mention windows phone 7 they jump right to how android is better.... you say MS pushes out updates they jump to thats old microsoft not evolving and you should disable updates because they all kill your devices android doesnt have that problem!

neufuse said,

oh heck they are, our local verizon store if you mention windows phone 7 they jump right to how android is better.... you say MS pushes out updates they jump to thats old microsoft not evolving and you should disable updates because they all kill your devices android doesnt have that problem!

The AT&T rep that helped me out, initially jumped in and started talking about the iPhone and the various Android devices they had, but had no quarrels about listing the pros and cons of the Windows Phone OS.

neufuse said,

oh heck they are, our local verizon store if you mention windows phone 7 they jump right to how android is better.... you say MS pushes out updates they jump to thats old microsoft not evolving and you should disable updates because they all kill your devices android doesnt have that problem!

When my girlfriend mentioned to her Verizon support person that she was considering getting a Windows Phone next (she has an HTC Incredible currently), he scoffed at her and talked about how difficult Windows Phones were to use. His evidence? That when a customer had come in asking for help with their WP7, it had taken him 15 minutes just to find her list of contacts.

...

nowimnothing said,

When my girlfriend mentioned to her Verizon support person that she was considering getting a Windows Phone next (she has an HTC Incredible currently), he scoffed at her and talked about how difficult Windows Phones were to use. His evidence? That when a customer had come in asking for help with their WP7, it had taken him 15 minutes just to find her list of contacts.

...

What did she do then? It's not that hard to find the People hub.

Dot Matrix said,

What did she do then? It's not that hard to find the People hub.


What did my girlfriend do, or what did the customer do? I don't know what the customer did. My girlfriend just decided it wasn't worth arguing because clearly the guy was a moron if he couldn't find the people hub.

nowimnothing said,

When my girlfriend mentioned to her Verizon support person that she was considering getting a Windows Phone next (she has an HTC Incredible currently), he scoffed at her and talked about how difficult Windows Phones were to use. His evidence? That when a customer had come in asking for help with their WP7, it had taken him 15 minutes just to find her list of contacts.

...

That doesn't surprise me at all. They're so against the platform it's ridiculous. When I went to my Verizon store they asked me if I needed help and I said that I was interested in a Windows Phone. He told me that Microsoft doesn't make Windows for phones anymore. While I was HOLDING the HTC Trophy (A Windows Phone)... It's just bizarre and always seems to be the reps that use Android. They troll even at their jobs...

M_Lyons10 said,

That doesn't surprise me at all. They're so against the platform it's ridiculous. When I went to my Verizon store they asked me if I needed help and I said that I was interested in a Windows Phone. He told me that Microsoft doesn't make Windows for phones anymore. While I was HOLDING the HTC Trophy (A Windows Phone)... It's just bizarre and always seems to be the reps that use Android. They troll even at their jobs...

I've said it before, but they're married to that damn platform, which SUCKS. It puts the consumer at a disadvantage. Hey, Verizon, what if I don't want a damn Droid?

Dot Matrix said,

I've said it before, but they're married to that damn platform, which SUCKS. It puts the consumer at a disadvantage. Hey, Verizon, what if I don't want a damn Droid?

+1