Woman sues Apple for its glass doors in its retail stores

When Apple first launched its retail store operation over 10 years ago, the company decided it wanted to give the stores a more modern and high tech look. That included a lot of sleek designs like the one pictured above at the New York City Upper West side location. Apple stores also included glass doors for its store fronts. Now those same doors are the subject of a new lawsuit filed by a woman who had an unfortunate experiences with one of them.

The New York Post reports that Evelyn Paswall, 83, of New York City's Queens borough, has filed a lawsuit against Apple saying that the glass doors that it uses in its retail store locations are a "danger" to some people.

Paswall claims that she was returning an iPhone to the Apple store on Manhasset, Long Island on December 13th and didn't see that the glass doors were closed. She ran into the doors and claims she broke her nose in the process. She is now blaming Apple for her injury and is suing the company for $1 million.

Paswall says in her lawsuit that Apple " ... was negligent . . . in allowing a clear, see-through glass wall and/or door to exist without proper warning." In an interesting twist, the report says the same store does now have small warning strips placed on the glass doors; Apple itself has not yet commented on the lawsuit.

Image via Apple

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Sorry but this lady is an idiot for suing. I'm sorry but if she is having trouble seeing, maybe try new glasses, eye surgury, cane or seeing eye dog..

But the first clue should have been the miracle of the big door handles just floating in the middle of the air if she thought the door was open. Two door handles side by side means the doors are closed. Only one handle and one of the doors are open and one closed (choose wisely). If you see no handles either both doors are open or your not at the door and need to search for the right place to enter.

how fast was the old lady going to break her nose, granted she is probably more frail than i am, but still. she must of been sprinting

mrpakiman said,
how fast was the old lady going to break her nose, granted she is probably more frail than i am, but still. she must of been sprinting

it dosnt take much force to break your bones when your old. god help you if you ever slip on a public footpath and fratcure a bone.

What's next? Blind people suing every store because they don't have acoustic signs at their door?

When you see a building made of glass, it's VERY obvious and logical that this building could also have glass doors. As much as I hate Apple, they're clearly not responsible for people bashing their faces into the doors.

Maybe I should sue my architect because I could oversee when my window is open and jump out of the window by mistake.

Ah nice. So its now Apple's fault that she couldn't watch where she was going. Its not really that difficult to see the doors were shut.
Take some personal responsibility and move along.

The point of the $1,000,000 is that if you sue a company like Apple for just medical bills and even pain and suffering they will pay you and keep their glass doors as is, which many others may get hurt on. If Apple has to pay $1,000,000 (Which i think is actually too low) then they may consider replacing their doors or at the very least placing warning strips or decals on them to avoid such penalties. The amount MUST be proportional to what they can afford, just like how in sports their fines are usually more than the sports fans make in a year.

Invizibleyez said,
The amount MUST be proportional to what they can afford, just like how in sports their fines are usually more than the sports fans make in a year.

Why? Surely the right thing is to have compensation equal the fiscal damages suffered to the claimant - why should someone get more than they are owed or deserve?

I'm not saying that Apple is or isnt in the wrong - it would really depend on the facts of the case - although i think it's absurd that this is the world we live in - I do however think that £1m is more than excessive - to be cold and blunt about it - its not like that broken nose is going to have a massive impact on her life - and if it does... it won't for much longer

I've seen an old man walk into a glass wall right next to a glass door, and this place did have warning stickers at eye level.

People shouldn't be able to sue just because they weren't paying enough attention. If she could work out where the doors were on a building with glass walls, then she could of used enough common sense to judge that they may be closed.

OH this is sooooo stupid, are people becoming this freaking stupid these days? And to take your stupidity out of someone else.

OH I run into something I should've looked out for it's Apple's fault though because I couldn't see it because I'm old, nice excuse! How about bad luck and move on? That would be the normal/ mature thing to do!

You know what, let's look at some interesting facts...

A) She's 83 years old
B) She's from New York City's Queens borough
C) She's suing for $1,000,000 for a broken nose

This is a classic case of American greed, and in this case probably Queen's greed, to get money from someone who has it, because you are too stupid to think "a store always has a door" and not looking before going in.

I'm sorry, flame me all you want, but I have ZERO respect for this person. I might be sympathetic if she sued for $1,000 or even $10,000 + medical expenses, but the fact she's going after $1,000,000 proves she's a money hungry b__ch that can go to hell!

Reminds me of the old lawsuit an old fart launched against the manufacturer of a motor home; lady thought "cruise control" meant the damn thing could drive itself, so went to the back while doing 70mph on the highway, and sued for millions when it went off a cliff, and won!

Were the door handles and hinges completely invisible too? Is it not clear where the boundaries of the store starts? I'd think you would be able to notice the floor changing slightly as to where the inside part is, and thus looking out for a door. Plus there weren't other people coming in or out these same doors?

I don't know the specific of these stores, but it's seems unbelievable with good or bad eyesight, you can at least have a gist of where a door is before you enter.

better to keep your mouth closed and be thought a old senile fool, than to open it and remove all doubt.

then again. stupidity is a virtue these days. why not flaunt it? lmfao.

Albert said,
better to keep your mouth closed and be thought a old senile fool, than to open it and remove all doubt.

then again. stupidity is a virtue these days. why not flaunt it? lmfao.

I see that you are taking your own advice......

winrez said,
Lets hope the security camera footage makes it way to youtube

It was out when the story broke, she literally and briskly face plants into the corner wall ( wasn't anywhere near where she entered )

Hell-In-A-Handbasket said,

It was out when the story broke, she literally and briskly face plants into the corner wall ( wasn't anywhere near where she entered )

Ignore, wrong vid

To hear many of the comments on here against the elderly is it any wonder that America is going down the toilet..... Not only this but American children have the lowest quality of life as well in the West.

She got in the store in the first place, so she knew WHERE the door was, it wasn't where she was walking.
Second she saw the Door rails to open the door where she got in, apparently didn't see them on way out as she didn't reach for a door rail ( why she broke nose as she went face first I to it ) I don't try and open doors with my face, I open doors with my hand/arm
Third is the simple fact that she ignored all of the above, she was prolly screwing around with her iPhone paying more attention to her phone then where she was walking

Hell-In-A-Handbasket said,

Apparently I am wrong, she was Entering the store, not exiting, the video I saw of it was of a woman face planting EXITING the store nowhere near the door.

Personally speaking I have been to an apple store 3 times in life, I have seen the door every time. So I still fault the woman, as my comment about opening doors with hand still stands.

She prolly thought it was an automatic door like the grocery store

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