Xbox Live facing service disruption [Update] It's back

Microsoft has updated their Xbox Live status page to indicate that the service is facing a disruption. Microsoft is currently working to amend the issue, but at this time, Xbox Live users may not be able to log on to their preferred gaming platform. Games For Windows Live users are also facing issues, as noted below.

The Microsoft update page states the following:

Users may experience difficulties with the following services:

  • Signing into Games for Windows – LIVE on a PC
  • Signing into Xbox LIVE from an Xbox console
  • Signing into Xbox LIVE from Xbox.com

Other Xbox Live services such as the Marketplace, Account and Matchmaking are all up and running. Microsoft has not given an estimated time fix for the current issues.

According to a post in our forums, it would appear the service was disrupted around the noon hour (EST) with forum user NoLiMiT06 at 1:09PM stating that he got kicked off the service "about an hour ago."

Xbox Live outages are fairly rare events. The downtimes are usually no more than a few minutes. That certainly wasn't the case for Sony's Playstation Network which was down for weeks due to a cyber attack earlier this year. There's no reason to assume that the current problems with Xbox Live or Games for Windows Live are due to any kind of hacker attack. We will stay on top of this situation and update you if things change

[Update] Service has been restored.

Thanks to Neowin's NoLiMiT06 and Sraf for the tips

John Callaham contributed to this article.

 

Report a problem with article
Previous Story

Microsoft updates Zune.net, removes Zune Player [Update] Zune lives!

Next Story

Sprint getting timed exclusive iPhone 5?

20 Comments

Commenting is disabled on this article.

I don't get why people reference the PSN outage every time one of the other services has downtime. This is like the 3rd article since then that read something like, "XBox Live is down for today, but it pales in comparison to the extended downtime experienced by PSN users earlier this year due to a hacker attack." It's completely beside the point of the article and reeks of fanboyism. What about this bit of news has anything to do with Sony that made bringing up the big PSN outage relevant?

^ Valid point, except its not released yet so currently you get 0% uptime, but nice try at trolling

AbandonedTrolley said,
You get what you pay for... oh wait that argument doesn't work here. lol

Well if want to be trolly, I got a small service interruption and within a couple hours the service resumed. The outage did not affect everyone and no personal info was lost

/Geeze, why do console fanboys have to show such hate to people that choose a different platform? Buy what has the games you are most interested in and have fun, that's what games are for

Sraf said,

Well if want to be trolly, I got a small service interruption and within a couple hours the service resumed. The outage did not affect everyone and no personal info was lost

/Geeze, why do console fanboys have to show such hate to people that choose a different platform? Buy what has the games you are most interested in and have fun, that's what games are for

No personal info was leaked as well on PSN that users already didn't have posted in their FB and phone book.....
Whats funny is any time there is a PSN issue thread, all the MS people come in going, OH NO HACKED, YOU GET WHAT YOU PAY FOR. But then they cry, stop making fun of us for the same issues, when their network is having the same type of downtime.... but the thing is, you pay for your downtime.
MS had/has issues with accounts being hacked and stolen constantly. They also have downtime. Any network will. Everyone just has to accept it will happen to a free and a paid service the same.

shakey said,

No personal info was leaked as well on PSN that users already didn't have posted in their FB and phone book.....
Whats funny is any time there is a PSN issue thread, all the MS people come in going, OH NO HACKED, YOU GET WHAT YOU PAY FOR. But then they cry, stop making fun of us for the same issues, when their network is having the same type of downtime.... but the thing is, you pay for your downtime.
MS had/has issues with accounts being hacked and stolen constantly. They also have downtime. Any network will. Everyone just has to accept it will happen to a free and a paid service the same.

I foolishly paid for PSN+ before the downtime happened, so that argument really isn't valid.

shakey said,

No personal info was leaked as well on PSN that users already didn't have posted in their FB and phone book.....
Whats funny is any time there is a PSN issue thread, all the MS people come in going, OH NO HACKED, YOU GET WHAT YOU PAY FOR. But then they cry, stop making fun of us for the same issues, when their network is having the same type of downtime.... but the thing is, you pay for your downtime.
MS had/has issues with accounts being hacked and stolen constantly. They also have downtime. Any network will. Everyone just has to accept it will happen to a free and a paid service the same.

Well that's kinda my point, this **** happens


/Though I know that wasn't aimed at me, I never claimed "you get what you pay for" when the PSN network went down, nor did I claim that people still using the service were stupid
//I did claim that the authentication methods Sony was using before the attack were god awful and that Sony should have known better, from what I read about how it was all client side, not server side

I think there is something weird going on lately, because even on todays news I keep hearing about how the Bank Of America website keeps going down due to issues which they never state what the cause is.

Probably either those stupid Wall Street protestors, or groups like Lulzsec.

Seems to be coming back up but it's still hit or miss. BF3 beta won't connect but I am sure that's because of EA's ****ty servers...

I'm signed in right now, playing Halo: Reach. I couldn't a few hours ago though. Good to see they are fixing it pretty damn fast.

"majornelson Larry Hryb
Yup, Xbox LIVE has a little case of the Monday blues. If you can't sign in, we are aware of it and working as quickly as possible to resolve"

Chrono951 said,
If you can't sign in, what good is matchmaking and marketplace?
Some people can, I for example can. SO it's helpful for us?

Also, that isn't an indicator of xbox live useful ness. It's telling you what servers are down.