jnelsoninjax Posted September 4, 2017 Share Posted September 4, 2017 I have an LG K10 and when I plug it into my desktop, windows does not recognize that it's there, it does not show up in the device manager either. I have searched and located LG mobile drivers for windows (huge PITA!) and have installed them, but still the phone is not detected. I have verified that the USB mode is set to MTP, so there's no reason I can find that the phone is not showing up. Anybody have any ideas? Link to comment Share on other sites More sharing options...
Stonkwell Bogtrotter Posted September 4, 2017 Share Posted September 4, 2017 (edited) I've got exactly the same problem with my Galaxy S7. Windows will not recognise it no matter what I do. Can't even see it in Odin. I've lost Fast charging too. I was told it is the battery knackered. Not sure how true that is. I've all but given up on it now. I'm getting a different phone, not Samsung. Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted September 4, 2017 Global Moderator Share Posted September 4, 2017 Did you by chance try this ... Open 'Device Manager' Select Portable Devices\{Cell Phone Here} Right click 'Update Driver Software' 'Browse my computer for driver software' 'Let me pick from a list of device drivers on my computer' For this, I had to select something like: 'Show all hardware drivers' Finally, select 'MTP USB Device' From .... https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/lg-phone-not-recognized-after-windows-10-update/38623c01-f53f-4d41-97c3-c46cb2e1b781 Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 4, 2017 Author Share Posted September 4, 2017 (edited) 11 minutes ago, Jim K said: Did you by chance try this ... Open 'Device Manager' Select Portable Devices\{Cell Phone Here} Right click 'Update Driver Software' 'Browse my computer for driver software' 'Let me pick from a list of device drivers on my computer' For this, I had to select something like: 'Show all hardware drivers' Finally, select 'MTP USB Device' From .... https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/lg-phone-not-recognized-after-windows-10-update/38623c01-f53f-4d41-97c3-c46cb2e1b781 Does not show up, even when showing hidden: Odd thing I forgot to mention was that with the K7 it was working fine, it's the K10 that seems to be the issue. Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted September 4, 2017 Global Moderator Share Posted September 4, 2017 Maybe that MTP USB Device ... update it and see what happens. /shrug Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 4, 2017 Author Share Posted September 4, 2017 2 minutes ago, Jim K said: Maybe that MTP USB Device ... update it and see what happens. /shrug Possibly, the drivers I have are in an .exe, so there would be no way to browse to them directly. Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted September 4, 2017 Global Moderator Share Posted September 4, 2017 Was your phone plugged into the computer when you looked in device manager? Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 4, 2017 Author Share Posted September 4, 2017 Just now, Jim K said: Was your phone plugged into the computer when you looked in device manager? Yes Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted September 4, 2017 Global Moderator Share Posted September 4, 2017 Yea, no idea. Just the usually ... maybe try a different USB cable, double check the phone settings ... etc. I'm thankfully that my S7 just works ... never had to tinker (unlike my old LG G2 and Win7). Hopefully someone else will chime in with the correct solution. Link to comment Share on other sites More sharing options...
Draconian Guppy Posted September 4, 2017 Share Posted September 4, 2017 Hate to say this, but this has happened to me a couple of times, usually restarting my phone fixes that issue. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 4, 2017 Author Share Posted September 4, 2017 1 minute ago, Draconian Guppy said: Hate to say this, but this has happened to me a couple of times, usually restarting my phone fixes that issue. I've tried that, as well as downloading LG Bridge and LG PC Suite, both of which can not locate the device. Link to comment Share on other sites More sharing options...
The Evil Overlord Posted September 4, 2017 Share Posted September 4, 2017 At the risk if asking a stupid question.... Have you tried using a different USB port? I have a flash drive that no longer works in any of my front ports, despite the fact that everything else does work in those ports. +Raze 1 Share Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 4, 2017 Author Share Posted September 4, 2017 8 minutes ago, The Evil Overlord said: At the risk if asking a stupid question.... Have you tried using a different USB port? I have a flash drive that no longer works in any of my front ports, despite the fact that everything else does work in those ports. Yes, in fact I have a cable that is plugged into the rear ports, and I have tried a separate cable on the front ports. The Evil Overlord 1 Share Link to comment Share on other sites More sharing options...
Circaflex Posted September 5, 2017 Share Posted September 5, 2017 (edited) 21 hours ago, jnelsoninjax said: I've tried that, as well as downloading LG Bridge and LG PC Suite, both of which can not locate the device. Have you installed the LG USB Drivers? https://cloud.furycloud.tk/index.php/s/iBX5ILIUp6v8viA/download?path=%2F&files=LG-Mobile-Driver_v4.0.4.0.exe Maybe download and install MetroPCS Up - https://cloud.furycloud.tk/index.php/s/iBX5ILIUp6v8viA/download?path=%2F&files=LGUP_MS330 METROPCS.msi I would also use http://www.nirsoft.net/utils/usb_devices_view.html and remove any previous USB drivers for the LG Phone and start over. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 5, 2017 Author Share Posted September 5, 2017 (edited) 47 minutes ago, Circaflex said: Have you installed the LG USB Drivers? https://cloud.furycloud.tk/index.php/s/iBX5ILIUp6v8viA/download?path=%2F&files=LG-Mobile-Driver_v4.0.4.0.exe Maybe download and install MetroPCS Up - https://cloud.furycloud.tk/index.php/s/iBX5ILIUp6v8viA/download?path=%2F&files=LGUP_MS330 METROPCS.msi I would also use http://www.nirsoft.net/utils/usb_devices_view.html and remove any previous USB drivers for the LG Phone and start over. I have a newer version of the drivers, and nirsoft does not show any thing from LG installed, I uninstalled the LG drivers and then reinstalled them and it still does not show. Also the site that you linked for the downloads (furycloud) is not working at this time. Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted September 5, 2017 Supervisor Share Posted September 5, 2017 couple thoughts. you say it's not even detected. do you not even get the 'device inserted' sound effect on windows? (its a good way to determine if data is being sent or just power) to rule out the phone itself have you tried plugging into a different PC? Circaflex 1 Share Link to comment Share on other sites More sharing options...
Circaflex Posted September 5, 2017 Share Posted September 5, 2017 (edited) 15 minutes ago, jnelsoninjax said: I have a newer version of the drivers, and nirsoft does not show any thing from LG installed, I uninstalled the LG drivers and then reinstalled them and it still does not show. Also the site that you linked for the downloads (furycloud) is not working at this time. Is there anyone that has a computer you can try plugging your phone into? Just to rule out the phone itself? edit @Brandon H beat me to it. Those files were the same from your previous thread, maybe you still have copies of them downloaded http://rootjunkysdl.com/files/Android Drivers/LG/LG-Mobile-Driver_v4.0.4.0.zip here is the lgup http://www.gsm-file.com/files/lgupms330msi-19373.html Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 5, 2017 Author Share Posted September 5, 2017 (edited) 9 minutes ago, Brandon H said: couple thoughts. you say it's not even detected. do you not even get the 'device inserted' sound effect on windows? (its a good way to determine if data is being sent or just power) to rule out the phone itself have you tried plugging into a different PC? Just tried my buddies system, and it does not detect at all either, and no I am not getting the sound 7 minutes ago, Circaflex said: Is there anyone that has a computer you can try plugging your phone into? Just to rule out the phone itself? edit @Brandon H beat me to it. Those files were the same from your previous thread, maybe you still have copies of them downloaded http://rootjunkysdl.com/files/Android Drivers/LG/LG-Mobile-Driver_v4.0.4.0.zip here is the lgup http://www.gsm-file.com/files/lgupms330msi-19373.html OK, I have those still and in fact I just uninstalled the drivers and reinstalled using the newer version that I found. None of the LG utilities detect the phone, LGUP says LG USB driver installation is needed before starting LGUP. What is most annoying is that LG does not seem to have the USB drivers on their website, and all the Google searches point me to LG.com which simply tells me how to do an OTA update, which is not what I am looking for. Also I can not find any method for setting the USB mode to MTP except using the hidden developers menu, nowhere else on the phone is there a setting for USB mode. Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted September 5, 2017 Supervisor Share Posted September 5, 2017 1 minute ago, jnelsoninjax said: Just tried my buddies system, and it does not detect at all either, and no I am not getting the sound hate to say it but it sounds like the port is going bad on the phone then causing data not to push if you need to xfer files I can recommend AirDroid as a good alternative for xfering files over data/wifi Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 5, 2017 Author Share Posted September 5, 2017 Just now, Brandon H said: hate to say it but it sounds like the port is going bad on the phone then causing data not to push It is charging, which is a really good thing! I still have the K7 that I can use, and I am considering purchasing a Nexbit Robin phone. Brandon H 1 Share Link to comment Share on other sites More sharing options...
Brandon H Supervisor Posted September 5, 2017 Supervisor Share Posted September 5, 2017 Just now, jnelsoninjax said: It is charging, which is a really good thing! I still have the K7 that I can use, and I am considering purchasing a Nexbit Robin phone. that is good to hear that you can at least charge still Link to comment Share on other sites More sharing options...
Circaflex Posted September 5, 2017 Share Posted September 5, 2017 I know this is a long shot, but by chance is the USB cord extremely old? I haven't seen them in FOREVER, but there were MicroUSB cables that charged only and did not have the data pins. Just throwing it out there. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 5, 2017 Author Share Posted September 5, 2017 1 minute ago, Circaflex said: I know this is a long shot, but by chance is the USB cord extremely old? I haven't seen them in FOREVER, but there were MicroUSB cables that charged only and did not have the data pins. Just throwing it out there. It is possible however the cord I am using for the data, I have used on other phones successfully, so IDK, I'll try and find another cable and try it out. Link to comment Share on other sites More sharing options...
+Warwagon MVC Posted September 5, 2017 MVC Share Posted September 5, 2017 I had the exact same issue with my PSP Vita. It would always charge but my PC could NEVER see it, not even in the device manager, drove me nuts. Then a few months later I looked inside the Vita port and there were 2 bent prongs. I straightened them out, and it's been working great ever since! Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 5, 2017 Author Share Posted September 5, 2017 10 minutes ago, warwagon said: I had the exact same issue with my PSP Vita. It would always charge but my PC could NEVER see it, not even in the device manager, drove me nuts. Then a few months later I looked inside the Vita port and there were 2 bent prongs. I straightened them out, and it's been working great ever since! Interesting, I will look at it with a bright light and see if I can see any damage. The phone was given to my friends wife, who gave it to me, so it is used, I just don't know how old it really is. Link to comment Share on other sites More sharing options...
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