Mindovermaster Moderator Posted September 17, 2017 Moderator Share Posted September 17, 2017 Can someone describe exactly what they do? I know for different companies, areas, plans, they do different things. We are using Spectrum in this sense. (Previously Time Warner Cable) My Mom wanted to buy a Internet/TV/Phone plan. As ATT&T was ######## us over. And we cancelled our Cable TV a few years ago. Anyway, through that... The way "I" understand it: They give you a new Modem. Along with a TV Box. Modem will include all 3 things, phone jack, internet, and TV. Internet and TV over the cable. And VOIP on the phone. This correct? Because my Mom is going bonkers about this. CURENTLY we have only Internet with them. We use our own modem. Our TV is hooked up to an antenna up in our attic. And phone is routed to our phone line. (whatever the hell that means) So is my understanding about this true? If this sound likes ######, please ask.... Link to comment Share on other sites More sharing options...
jnelsoninjax Posted September 17, 2017 Share Posted September 17, 2017 (edited) I do not know your specific company, but with Xfinity (Comcast) you lease a gateway, which is a modem,VOIP, and router. For TV they supply you a box that connects to the TV via HDMI. Then each month the bill shows the price of everything (internet speed,TV package, etc.) and then it is discounted (bundled). I would suspect that every company will be very similar in what they provide. If your mother is looking to save money by buying a package deal, you might suggest to her instead that she look into BasicTalk for phone service, it is VOIP and is >$10/month, you can buy it at Walmart. Since you stated that you already own the modem, I can not think of any reason to have to quit using it, and it most likely will be cheaper overall to simply add TV service from your provider to your current setup. Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 17, 2017 Author Moderator Share Posted September 17, 2017 Well, I'll find out when the cable guy comes over to set up all the stuff. (why my Mom can't do it herself is beyond me) I'll report back after he gets here on Tuesday... Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 18, 2017 Author Moderator Share Posted September 18, 2017 My GOD... My Mom is all sticking worried about the phone working... CHILL... Sorry for my rant... Link to comment Share on other sites More sharing options...
Circaflex Posted September 18, 2017 Share Posted September 18, 2017 What exactly is the question at hand? I am having a hard time following the first post. Jaybonaut 1 Share Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 18, 2017 Author Moderator Share Posted September 18, 2017 8 minutes ago, Circaflex said: What exactly is the question at hand? I am having a hard time following the first post. Quote The way "I" understand it: They give you a new Modem. Along with a TV Box. Modem will include all 3 things, phone jack, internet, and TV. Internet and TV over the cable. And VOIP on the phone. This correct? Link to comment Share on other sites More sharing options...
Circaflex Posted September 18, 2017 Share Posted September 18, 2017 They will provide you with whatever equipment is necessary for installation, there could be fees and charges, but they will bring everything in order to have you setup with the plan you chose. Link to comment Share on other sites More sharing options...
sc302 Veteran Posted September 18, 2017 Veteran Share Posted September 18, 2017 every install is different regardless if it is with the same company or not. I could give you a few typical scenarios, and one may be correct or all will be wrong. Dealing with xfinity, you will either get 2 modems (models are the same/features are the same) one for internet, one for phone, you will get 1 modem to handle phone and internet, or you will get nothing and are beat. cable tv, each tv can get its own cable box, no tvs get their own cable box, or nothing is done for tv. Xfinity is fun when it comes to installation....I hate crapcast or comcrap, they are by far the crappiest. They strive to be the best of the worst. Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 18, 2017 Author Moderator Share Posted September 18, 2017 Thanks, sc302. I know we are getting a TV Box and a new modem. Exactly what else, I have no idea. Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 20, 2017 Author Moderator Share Posted September 20, 2017 OK, guys. It's all set up for us. Took him maybe 1.5 hours to fully install. IDK what exactly he did, but hey, it all works. So, he installed a new TV Box, as expected. He also said that since I had my own modem (not just one of theirs), he added a new phone modem. So he just made a splitter between my modem and the phone modem. My previous speeds were 17 down, 1 up. But now... Link to comment Share on other sites More sharing options...
sc302 Veteran Posted September 20, 2017 Veteran Share Posted September 20, 2017 Is that what you are supposed to get? Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 20, 2017 Author Moderator Share Posted September 20, 2017 12 minutes ago, sc302 said: Is that what you are supposed to get? That's the lowest plan with the Internet/Phone/TV bundle. Link to comment Share on other sites More sharing options...
Jaybonaut Posted September 20, 2017 Share Posted September 20, 2017 35 minutes ago, Mindovermaster said: That's the lowest plan with the Internet/Phone/TV bundle. Typically Spectrum's base speed is 60 Mbit. For some areas in the previously-TWC-areas, it is 100 Mbit. Are you on their special financial plan for low-income families? I thought it used to be 15 Mbit. Are your speed tests via wire or wireless connection? Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 20, 2017 Author Moderator Share Posted September 20, 2017 1 hour ago, Jaybonaut said: Typically Spectrum's base speed is 60 Mbit. For some areas in the previously-TWC-areas, it is 100 Mbit. Are you on their special financial plan for low-income families? I thought it used to be 15 Mbit. Are your speed tests via wire or wireless connection? TWC was changed to Spectrum just a couple months ago. I dunno what plan we got. My Mom bought it, not I. Test was via a wired connection. I can test with my tablet or phone if you want. But I think it will be slightly lower. But, the speed i am at, it suits me... Link to comment Share on other sites More sharing options...
Mindovermaster Moderator Posted September 20, 2017 Author Moderator Share Posted September 20, 2017 Odd... when I test other servers, I get 70/5. Interesting... Link to comment Share on other sites More sharing options...
sc302 Veteran Posted September 20, 2017 Veteran Share Posted September 20, 2017 Different servers will have different results. Load on the servers and/or your network will effect the test. There are a lot of factors that can negatively effect the tests. You are better to try several servers and several services. Link to comment Share on other sites More sharing options...
Jaybonaut Posted September 21, 2017 Share Posted September 21, 2017 11 hours ago, Mindovermaster said: Odd... when I test other servers, I get 70/5. Interesting... Yeah I knew it. I never heard of 30 Mbit from Charter/Spectrum. Link to comment Share on other sites More sharing options...
Jason S. Global Moderator Posted April 18, 2018 Global Moderator Share Posted April 18, 2018 Locking thread. Please dont bump old threads. Link to comment Share on other sites More sharing options...
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