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[MSN Messenger 6] Help!


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For some reason my custom emotes, backgrounds and icons all disapeared (even the default msn ones, so I cant even have icons). I tried reinstalling but dint work - how can i fix this?

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I have had this problem with MSN Messenger 6.1 before. It annoyed me soo much I sent a email to a technical support representative at Microsoft enquiring about it.

To fix this problem follow these instructions (You will loose custom backgrounds and custom emotions).

1. Uninstall MSN Messenger COMPLETELY by using Add/Remove Programs.

2. Locate the application data folder for MSN Messenger. (The format should be something like: " C:\Documents and Settings\{Your Username}\Application Data\Microsoft\MSN Messenger " on Windows XP)

3. Delete the contents of the MSN Messenger application data folder.

4. Install MSN Messenger again.

That should work,

I will also paste what the tech support wrote back :

Hello,

Thank you for contacting MSN Messenger regarding changing display picture and backgrounds for different contacts in MSN Messenger 6.0. I am Sudha and I will be assisting you today.

The reason for not being able to share same display picture and backgrounds for different contacts is that your MSN Messenger 6.0 is not installed properly, you need to uninstall Messenger 6.0 first and then install it again.

To uninstall MSN Messenger 6.0, please follow these steps:

1. Click on ?Start? button on the task bar.

2. Click on ?Control Panel?.

3. Double click on ?Add/Remove programs?? icon.

4. Select MSN Messenger 6.0 from the list and click on ?Remove?.

After following the above steps, you can now install MSN Messenger 6.0 from the link provided here: http://messenger.msn.com.

If you have any further questions regarding display pictures and backgrounds, please reply to this e-mail.

For more information about MSN Messenger, please visit: http://messenger.msn.com/help.

Have a great day.

Regards,

Sudha

MSN Messenger Customer Support

Goodluck

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thnx that worked, now one other think, when i go to msn.messenger.com and then extras then to backgrounds. i select a category, but how to i download the backgrounds... u can click on them?

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