HP wants their 17'' LCDs back


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blackice912

Attention to all people who took advantage of the HP 17'' LCD deal:

They're calling everyone, wanting their monitors back. They can't do this, as you have already traded goods, a binding contract.

Tell them you're going to file a complaint with the Att. General and contact your local TV news stations. If they say they aren't going to do anything, ask for written proof.

I may not have all of this correct, as I am no lawyer. I'm just relaying the advice my boss gave me.

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dougkinzinger

What? That's nuts. If you have one, you're fine, just keep it. Jeez.

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Dazzla

Wanna fill us in on the back story?

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EZ Tutty

exactly why do they want them back ?

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blackice912
What?  That's nuts.  If you have one, you're fine, just keep it.  Jeez.

I know, I am. Just warning people to not play into their game. They told me, "We can't uphold the price you paid" and then finished by telling me that I'd either pay the full price or return it.

Don't believe that crap.

EDIT: The back story is that the whole cheap LCD deal was a mistake, they never meant to sell them that cheap -- yet they did.

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dougkinzinger

Hey, as long as you've got it your obligation to them is done. You'll be fine. For pending orders that HP hasn't fulfilled I can understand, but for orders already filled there is nothing they can do.

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murr

where did you hear this from?

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blackice912
where did you hear this from?

They called me.

I'll see if I can get the voicemail onto my computer when I get home later so you all can hear it.

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dougkinzinger
EDIT: The back story is that the whole cheap LCD deal was a mistake, they never meant to sell them that cheap -- yet they did.

That's their problem--like I said, if you've actually got one it's yours to keep no matter what. That's the law.

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Dazzla

I still have no idea what you're talking about. I take it HP sold a load of TFT's cheap and you've actually got them? And now they realised it was a mistake and are asking for it back?

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blackice912
That's their problem--like I said, if you've actually got one it's yours to keep no matter what.  That's the law.

I know, exactly. Other people who got the monitor might not understand that part though.

I still have no idea what you're talking about. I take it HP sold a load of TFT's cheap and you've actually got them? And now they realised it was a mistake and are asking for it back?

You've got it

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Dazzla

Lmao, they haven't got a chance in hell, the only way they'll get any back is scare tactics against the naive.

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dougkinzinger

Right. There is no legal ground for them to stand on. Factors:

1) You paid for it

2) You have the product

3) They have their money (check your credit card statement to see if it's gone thru)

Forget about it, friend. You're fine.

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busdude

How much did they sell them for originally? Possession is 9/10th of the law....

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Chicane-UK

Hilarious how companies think they can get away with this.

They made a mistake - just swallow their stupidity and accept they made a screw up!!

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Bling3k12

Yeah, more info on this, such as how cheap they were and that sorta stuff.

Hell, be like "YO! I F"N SOLD THAT SHIZNAT ON DA INTARWEB FOR REGULAR PRICES AND MADE HUGE PROFIT... HAHA U SUXK HP"

Or... if that doesn't make them go away from some stroke of confusion, then um... yeah do what you were gonna do originally :p

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Dazzla
Possession is 9/10th of the law....

Very nice saying, not true though...

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Pierreken

Why didn't they just tell everyone they made a mistake in the production process? (like: the LCD-screen will destroy itself after 2 months :) )

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Bling3k12

Don't give them ideas!

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AshUK
Why didn't they just tell everyone they made a mistake in the production process? (like: the LCD-screen will destroy itself after 2 months :) )

Because then they would have to provide a replacement of the same prooduct

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bangbang023

lol yeah this will work :rolleyes:

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murr

It was a HP L1702 and they were selling for 199.00

here is a link to PcWorld

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dreamz

yeah, i bought one, and posted a complain in the soapbox about hp's business practices. i'm not sending it back or paying the difference.

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dougkinzinger

Well, let's not keep wasting forum space, but do post the MP3 of the voice mail you got later tonight.

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me101

anyone got any more info on this stunt that HP is trying to pull? a link to a story etc...

I've once or twice bought computer items that have been priced incorrectly, the store has to honour the price (pack of 50 CD's for 1c the ticket machine didn't print the rest of the digits...!), and then usually goes and corrects all the ticketed items right after I left... so they don't get hit with it in future.

BUT a manufacturer asking for the your bought rightfully items BACK... just because they sold them at the wrong price, that's their loss and those lucky customers who got a great deal... they have one heck of a nerve and this will most probably backfire right in their face!

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