[Network] Unidentified Network


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If the user is confused over typing a simple command like reg add and what it is adding, then to be honest they should just sell the computer and play with their etch-a-sketch, which to be honest is probably too complicated for them as well ;)

Here you go -- just have them grab the fixit from MS to disable ipv6 -- I know for a fact downloading and running files is not too complicated for any user - because that is how they infect themselves 99% of the time ;)

http://support.microsoft.com/kb/929852

You don't have experience with basic users do you? Not everyone needs to know how to hack the registry just to use a computer.

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"You don't have experience with basic users do you?"

Matter of fact I do -- TOO MUCH is the problem! Have been dealing with USERS since well before you were even born ;)

Who said anything about "hacking the registry" Its simple command that even my wife could do, and she has got to be the most illiterate computer user on the planet. I could walk my sister-in-law through it, and she is a close second to my wife when it comes to computers.

And to be honest my way not only actually disables all of the ipv6 on the box, other than loopback its also faster and easier.

Copy, start run cmd, right click and run as admin, paste = done

With your way I bet most users can not even find "network connections" And then the problem is doesn't actually disable what your looking to disable and actually take the output of ipconfig /all back to how it should look if your only using ipv4.

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I have tried everything else mentioned here also.

Just have to ask again, did you try connecting it hardwired? I think that will go a long, long way to helping you troubleshoot the whole thing.

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Then MOVE the device -- you really need to connect with wire to be sure its not something with the wireless.

You could boot the machine with a linux LiveCD and try that -- if works wireless that way, then you know is something wrong with the OS and not anything to do with the hardware itself.

It could be an issue with your wireless card, need to rule that out! Connecting with wire will allow us to do that.

What I don't like is you had issues with the dhcp service?? And even with the dhcp client not running you should be able to set a static on the machine and ping the router (your gateway IP) Once you can do that if still having problems with internet access we could look into that.

If you can move the machine so you can connect with a wire - at least grab a liveCD and boot that to see if that works! You can grab ubuntu liveCD here

http://www.ubuntu.com/download/ubuntu/download

Can use either CD/DVD or USB to boot your problem machine with.

Or if you want something smaller to download you could grab mint CD version

http://www.linuxmint.com/edition.php?id=92

Its only 620MB

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I think the problem may be caused by your AntiVirus Software, try to disable it and see if you can connect, if that does the trick, I suggest to move to another one like MSE (Microsoft Security Essentials)

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Not to state the obvious (and from what I've read, nobody mentioned it yet), but are you using a software Firewall (aside from Windows Firewall) such as Norton? I had an issue previously where the Antivirus/Firewall package managed my connections (by watching them on the firewall) and blocked the outgoing connection to the Internet because I had added multiple wired and wireless connections. You'd think this shouldn't be an issue, but it happened.

If this is the case, and you do have a Antivirus/Firewall package, remove all the outgoing connections/networks in that software and let it scan for a new connection. I'm not sure if Windows Firewall can jack this up too, but you might want to check that as well.

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Problem solved!

I took the cowards way out and restored an image I found from September 2011.

Works OK now.

I am going to make sure my daughter backs up every other day like she is supposed to.

Thanks for everyones help and comments, maybe others were helped too!

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