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Outlook 2010 IMAP


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Hy. It's wierd but I'll explain ~ configured some month ago a gmail account in outlook 2010. All was fine until I had to free up some of my old e-mails; the point is that with these settings Gmail account (IMAP) refuses to permanently delete what I wish and simply move them from All Mail Folder to defined Deleted Items. I wish to be able to delete e-mails directly from outlook even seems to be tricky under IMAP.

Thanks.

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I think there's a setting in Gmail that allows you to delete stuff from POP3, it might apply to IMAP too. Also with outlook you have to empty the deleted items box i think for it to remove from Gmail.

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Yup, the email won't be in GMail's Trash folder b/c you're moving deleted items into Outlook's "Deleted Items" folder.. that's a whole different folder.

What is your goal with the deleted emails? I ask b/c Gmail can do one of two things:

A. Let Outlook mark it as deleted, but not move the email anywhere. In GMail the email will have the "Inbox" label removed but the email will show up in "All Mail". This is actually Gmail's default behavior

B. Let Outlook move deleted items to the "Trash" folder. This causes GMail to remove all labels from the email & just give it a Trash label, so it shows up in "Trash" instead of "All Mail"

I'm guessing you're trying to accomplish B... to do this you need to move deleted emails to the [Gmail]\Trash folder. Currently you're not doing that.. in fact the Trash folder isn't showing up at all. Try this:

1. In the main Outlook 2010 window right-click on your @gmail.com email account in the left pane & select "Update Folder List"

2. Now try to go into your account settings & see if the [Gmail]\Trash folder shows up.. if it does, make sure that's the folder Outlook moves deleted emails into.

If the above didn't work, try this:

1. In the main Outlook 2010 window right-click on your @gmail.com email account in the left pane & select "IMAP Folders"

2. Click the Query button

3. In there, make sure this folder is subscribed:

[GMail]\Trash

4. Once it's subscribed, click OK.

5. Now re-try going into your account settings & see if the [Gmail]\Trash folder shows up

In any case, you should also have "Purge items when switching folders while online" checked, that's how I usually do it.. that way the emails for sure are deleted whenever you click to another folder.

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Indeed it's the B option that I wish to succeed.

- [Gmail]\Bin is the real name of the folder & only with Move to Bin folder was possible.

- & finally how do I entirely get rid of them without appearing in any specific folder.. god knows.

thanks for detailed support.

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Yup, looks like you've got it set up right now. (I hadn't realized the folder would be called Bin over there, makes sense)

To permanently delete an email without moving it into the Bin, try hitting SHIFT+DELETE. In Outlook 2010 that does a "permanent" delete & I think it'll force the email to be deleted without moving it into the Bin folder.

Or you know, just go into the Bin folder & delete items from there, or empty it out.

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