can't download updates

[ultimate99]

I can't download these updates. I tried several times. Any idea why?

[+BudMan MVC]

how about the error code you get for starters.

did you try and manually download it?

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=28869

[Seizure1990]

Correct your computer's time and date information so it doesn't think it's 1983. :p

how about the error code you get for starters.

But yea, this too. Very important.

[spikey_richie]

Share your WindowsUpdate.log from your Windows folder. I just downloaded the same 2 updates without issue.

2012-02-19    21:15:09:092     576    1318    AU      # WARNING: Install call completed, reboot required = Yes, error = 0x00000000

[Fubar]

stop the automatic updates in services, then go to C:\windows\softwaredistrobution\downloads, then delete all the data from the folder and then recycle bin, reboot and try again, you MUST stop the automatic updates in services before deleting the download data :) this should fix the problem after a reboot :)

[Seizure1990]

stop the automatic updates in services, then go to C:\windows\softwaredistrobution\downloads, then delete all the data from the folder and then recycle bin, reboot and try again, you MUST stop the automatic updates in services before deleting the download data :) this should fix the problem after a reboot :)

I'd call this a last resort, especially since certain errors won't even be affected by this.

[ultimate99]

I tried all the above, and ran MS's fix app, now I get a new error for these same updates: Error code 80072EE2. I still get that error after running MS's fix app.

Suggestions?

[Seizure1990]

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072ee2

[ultimate99]

http://windows.micro...-error-80072ee2

Did that, no difference.

[Seizure1990]

http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/f2b5ad39-f9eb-42ac-a4af-b976ce0cedb2/

http://theitbros.com/how-to-solve-the-windows-update-error-80072ee2

Try all this stuff I guess

[ultimate99]

Now I'm getting: Code 80072F78 - Windows Update encountered an unknown error While downloading. I disabled MSE but get the same error. Any ideas?

These errors never occurred to me before, so I have no experience with those.

[ultimate99]

I reformatted and started clean and fresh. I still get that dreaded error: Code 80072F78 when installing:

Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2468871)

I ran sfc /scannow and it didn't find any errors. I also disable MSE but again the error.

I also changed the setting in IE to use "proxy servers" without inputting an address and that didn't work.

I don't what else to do. Ideas?

[Seizure1990]

That's apparently an indication of proxy issues... besides MSE, do you have any other security software running, like firewalls?

Also, perhaps you should download a program like Malwarebytes and do a manual scan?

[ultimate99]

I don't have anything other than MSE, and I just did an clean install of windows!

I found this, could that be the solution? Npoe, that didn't make a difference.

WindowsUpdate.log:

2012-03-06 05:13:14:597  476 77c Report WER Report sent: 7.5.7601.17514 0x80072f78 5F46C0B9-C57C-484E-B6E5-80DDED34BFA3 Download 101 Unmanaged
2012-03-06 05:13:14:597  476 77c Report CWERReporter finishing event handling. (00000000)
2012-03-06 05:13:19:593  476 77c Report CWERReporter finishing event handling. (00000000)
[/CODE]

[Seizure1990]

I said this earlier in the topic, but I'm going to say it again because I saw it come up explicitly in a thread relating to your error:

Have you checked and made sure the time and date are correct? Even if it seems like they are, try a manual update from the time servers. If one server doesn't work, then use a different one.

[ultimate99]

I said this earlier in the topic, but I'm going to say it again because I saw it come up explicitly in a thread relating to your error:

Have you checked and made sure the time and date are correct? Even if it seems like they are, try a manual update from the time servers. If one server doesn't work, then use a different one.

I also did that. Eventually I installed the update manually and it worked.

[Seizure1990]

Congrats. Too bad we'll never know what the actual issue was.