Steven P. Administrators Posted March 1, 2012 Administrators Share Posted March 1, 2012 Can't for the life of me add the exchange account to Windows 8 Mail app. It works in Windows 7, Outlook 2010 (cached mode) but with SSL turned off (also in my iPhone) but there isn't an option for that in the mail app. It just keeps saying "Can't connect to Exchange, check the settings" I'm also logged into Windows 8 using my domain account. Any ideas? Link to comment Share on other sites More sharing options...
DaveLegg Developer Posted March 1, 2012 Developer Share Posted March 1, 2012 Same issue here, am really wishing there was an option for more detailed error messages. Link to comment Share on other sites More sharing options...
FloatingFatMan Posted March 1, 2012 Share Posted March 1, 2012 I'm beginning to think they've intentionally crippled a lot of features for the beta Customer Preview. You can't select media folders for the music or video apps, either... Nor can I sign in to my Zune account in them from the UK. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 1, 2012 Author Administrators Share Posted March 1, 2012 Well it automatically added my hotmail account as well, but shows no mails at all? I have my hotmail account (Microsoft ID) linked with my domain account in Windows 8. Link to comment Share on other sites More sharing options...
marc2003 Posted March 1, 2012 Share Posted March 1, 2012 the metro mail app is so unbelievably crippled, i can't believe anyone would want to use it with exchange... Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 1, 2012 Author Administrators Share Posted March 1, 2012 I'm beginning to think they've intentionally crippled a lot of features for the beta Customer Preview. You can't select media folders for the music or video apps, either... Nor can I sign in to my Zune account in them from the UK. I've seen reports on "how easy it is" to add Exchange to the mail app, by doing a Google search as well :/ Link to comment Share on other sites More sharing options...
briangw Posted March 1, 2012 Share Posted March 1, 2012 What version of Exchange? Once I get the network guys to fix the 802.1x on my work laptop/Win 8 CP, I'll try. We use the Autodiscover along with RPC so I would think it would work, but I'll test it out later and report back. Link to comment Share on other sites More sharing options...
Drugar Posted March 1, 2012 Share Posted March 1, 2012 Having the same issue as well, and that is with my trying to set it up while on the network. We are using Exchange 2010 with Autodiscover. Maybe I should try setting it up when im outside the network. That's the trick I have to use with Android phones :D Link to comment Share on other sites More sharing options...
ObiWanToby Posted March 1, 2012 Share Posted March 1, 2012 My Exchange accounts work fine. One Office 2007 and one Office 2010 (office.com). Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 1, 2012 Author Administrators Share Posted March 1, 2012 Having the same issue as well, and that is with my trying to set it up while on the network. We are using Exchange 2010 with Autodiscover. Maybe I should try setting it up when im outside the network. That's the trick I have to use with Android phones :D I have Exchange 2010, What's autodiscover and how/should I enable it? None of my setups correctly detect Exchange from the email and password (on the local network, or outside it) I have to manually enter all the server and domain info and then it works, but in this case not in Windows 8 Mail app. Link to comment Share on other sites More sharing options...
acrophile Posted March 1, 2012 Share Posted March 1, 2012 Autodiscover can get a bit tricky, but once you get it going it is really convenient, especially for mobile devices... http://technet.microsoft.com/en-us/library/bb124251.aspx mostly it involves some dns changes (A record for autodiscover.domain.com) although there are other URL's it checks automatically (like domain.com/autodiscover I believe)... microsoft also has a great utility to troubleshoot autodiscover and activesync issues etc: https://www.testexchangeconnectivity.com/ Link to comment Share on other sites More sharing options...
briangw Posted March 1, 2012 Share Posted March 1, 2012 I can verify that Outlook over RPC does work. Autodiscover worked perfectly! :) EDIT: Oh, and I was able to get it added through the mail app in the Start Screen. I did get a message that I needed to make my PC more secure, and when I accepted, I now see my Exchange emails along with GMail and Hotmail. Link to comment Share on other sites More sharing options...
aalaap Posted March 2, 2012 Share Posted March 2, 2012 It took a few tries for me to get my Exchange account added, but I just can't seem to switch to using it. The tab that comes up when I go into settings has Hotmail, Exchange and Google (I added all three), but I just can't click on any account to switch to it. The main pane displays Hotmail forever. :-S Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 5, 2012 Author Administrators Share Posted March 5, 2012 It took a few tries for me to get my Exchange account added, but I just can't seem to switch to using it. The tab that comes up when I go into settings has Hotmail, Exchange and Google (I added all three), but I just can't click on any account to switch to it. The main pane displays Hotmail forever. :-S Do you mind sharing how you managed to get it setup? :p I have checked exchange settings and I can't find why it won't connect when Outlook Anywhere works fine, and also works fine on my iPhone (no SSL). Link to comment Share on other sites More sharing options...
HawkMan Posted March 5, 2012 Share Posted March 5, 2012 I'm beginning to think they've intentionally crippled a lot of features for the beta Customer Preview. You can't select media folders for the music or video apps, either... Nor can I sign in to my Zune account in them from the UK. Well they are beta apps, as for media, add the folders to you music/video library Link to comment Share on other sites More sharing options...
Depicus Posted March 5, 2012 Share Posted March 5, 2012 Do you mind sharing how you managed to get it setup? :p I have checked exchange settings and I can't find why it won't connect when Outlook Anywhere works fine, and also works fine on my iPhone (no SSL). I suspect not using SSL might be the issue, have you tried with SSL - even if you you a self cert that may help. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 5, 2012 Author Administrators Share Posted March 5, 2012 I suspect not using SSL might be the issue, have you tried with SSL - even if you you a self cert that may help. The internal/external address of the Exchange server is the same, only with http:// (internal) and https:// (external) for OWA etc.. I have a self signed certificate for Exchange Server as well that's also in the Server Root Certificate Trust, so I'm assuming when the Mail app connects, it would connect to the address that complies with needing SSL or not since there isn't an option to enable/disable it in the Mail app. I'm really stumped! I can confirm that Exchange works fine on my iPhone with SSL enabled too. Link to comment Share on other sites More sharing options...
shamilbear Posted March 5, 2012 Share Posted March 5, 2012 Have a lookie here to test your exchange config. https://www.testexch...nnectivity.com/ Or, hold the ctrl or alt or shift button (can't remember which) and click the Outlook icon in system tray and select the diagnostics option for autodiscover. AutoDiscover can be a pain to set up. Link to comment Share on other sites More sharing options...
Got3n Posted March 5, 2012 Share Posted March 5, 2012 I have my exchange account added to win8 CP, but im using it like I would a cell phone, so it connected to my mobile exchange server and uses the exact same settings as a portable device. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 5, 2012 Author Administrators Share Posted March 5, 2012 Have a lookie here to test your exchange config. https://www.testexch...nnectivity.com/ Or, hold the ctrl or alt or shift button (can't remember which) and click the Outlook icon in system tray and select the diagnostics option for autodiscover. AutoDiscover can be a pain to set up. Autodiscover isn't the issue though, because I can already enter everything manually, just like in Outlook (which doesn't auto-resolve anyway) and my iPhone. Link to comment Share on other sites More sharing options...
shamilbear Posted March 5, 2012 Share Posted March 5, 2012 Autodiscover isn't the issue though, because I can already enter everything manually, just like in Outlook (which doesn't auto-resolve anyway) and my iPhone. That said, though, I didn't have any issues adding my Exchange account to Windows Mail. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 5, 2012 Author Administrators Share Posted March 5, 2012 That said, though, I didn't have any issues adding my Exchange account to Windows Mail. Thanks for the info, but your setup could still be different to mine. Do you have a trusted certificate, not a signed one? Mine is self signed and yeah autodiscover doesn't work, I'd need to know if that was an actual requirement, but so far people with the same issues haven't been told that autodiscover is the issue :/ I may have to look into getting that working though, as usual (with any major server work) it will take me hours or all day to do it :p I tend to leave the server well alone as it all works, changing stuff can cause huge problems, as I've experienced in the past lol. Link to comment Share on other sites More sharing options...
McKay Posted March 5, 2012 Share Posted March 5, 2012 I've been unable to get my iCloud email @me account working on it either. It's a shame. I'd love to use mail as my email app. But while Windows 8 is in Beta I'll have to stick with postbox. If they open up support for all emails like the old Live Mail client could I'll switch in a heartbeat. Link to comment Share on other sites More sharing options...
DaveLegg Developer Posted March 5, 2012 Developer Share Posted March 5, 2012 Thanks for the info, but your setup could still be different to mine. Do you have a trusted certificate, not a signed one? Mine is self signed and yeah autodiscover doesn't work, I'd need to know if that was an actual requirement, but so far people with the same issues haven't been told that autodiscover is the issue :/ I may have to look into getting that working though, as usual (with any major server work) it will take me hours or all day to do it :p I tend to leave the server well alone as it all works, changing stuff can cause huge problems, as I've experienced in the past lol. Autodiscover works fine on mine, and I still can't persuade it to connect. Steven P. 1 Share Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 5, 2012 Author Administrators Share Posted March 5, 2012 Autodiscover works fine on mine, and I still can't persuade it to connect. That answers that then :p Link to comment Share on other sites More sharing options...
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