rlculver Posted May 4, 2012 Share Posted May 4, 2012 Hi, A friend of mine has just been given a Virgin Media Super Hub (VMDG480). Is it possible for him to just connect this into his Virgin Media connection? ( He has an old Modem provided by blueyonder many years ago!) Will any settings need to be changed? Thanks Link to comment Share on other sites More sharing options...
Detection Posted May 4, 2012 Share Posted May 4, 2012 Plug it in ? Probably the quickest way to find out ! Crisp, remixedcat and neo1911 3 Share Link to comment Share on other sites More sharing options...
~Johnny Posted May 4, 2012 Share Posted May 4, 2012 Assuming he received it direct from Virgin on his account, then it should be simple plug & play. Link to comment Share on other sites More sharing options...
]EGG[ Posted May 4, 2012 Share Posted May 4, 2012 depends if he was given it by Virgin media or via 'a friend' - it will need to be activated by a Virgin engineer but speaking as one with knowledge the hub is unfortunately a giant POS that's the bane of many users lives - just read the Virgin media forums to see what I mean :( Link to comment Share on other sites More sharing options...
SongHyeonDeok Posted May 4, 2012 Share Posted May 4, 2012 If Virgin Media provided him with it, assuming they did since they're upgrading everyone's area. Just plug it in and it'll work fine - if you have faults, it's the crappy modem, try upgrading the firmware. If provided by a friend, it won't work, Virgin stop you switching modems with people I believe. Link to comment Share on other sites More sharing options...
Jub Posted May 4, 2012 Share Posted May 4, 2012 The SuperHub sucks, but yes, chances are that it will work. I got a VMNG300 from a friend that was upgraded to the SuperHub and they transferred it to my account. No problem what so ever. I've heard many stories of that not being the case, though, so I might have gotten lucky. Link to comment Share on other sites More sharing options...
TheDisneyMagic Posted May 4, 2012 Share Posted May 4, 2012 Technically if it wasn't issued to you by Virgin Media then you shouldn't plug it in as A you are not allowed to plug unauthorised items in to the cable socket on your wall. I know it is a Virgin Superhub but unless send from them it is not authorised and B if it was someone else' it will probably have been disabled on the Network now. If you want to upgrade to a newer modem your best bet if just give them a call and say your modem is having problems. Usually they will run a few tests then send a new one in the post. Link to comment Share on other sites More sharing options...
cooky560 Veteran Posted May 6, 2012 Veteran Share Posted May 6, 2012 If you get a superhub, don't use it, the old modems they supplied are capable of 100mbs and the routers inside the superhub make a virus ridden Windows ME computer look stable remixedcat, Depicus and neo1911 3 Share Link to comment Share on other sites More sharing options...
n_K Posted May 6, 2012 Share Posted May 6, 2012 If you get a superhub, don't use it, the old modems they supplied are capable of 100mbs and the routers inside the superhub make a virus ridden Windows ME computer look stable Not sure what modem you're talking about, but if you mean the ambit 2050 ones then no, they're capable of 20Mbps Link to comment Share on other sites More sharing options...
Pikey Posted May 6, 2012 Share Posted May 6, 2012 As I understand it , your better off using the SuperHub in 'modem only' mode and using your own router with it. Link to comment Share on other sites More sharing options...
n_K Posted May 6, 2012 Share Posted May 6, 2012 Ironically one of my reasons for leaving VM business was that if I wanted an upgrade, they forced you to have the superhub, you couldn't use your own router or anything, it HAD to be a superhub, and I told them I didn't want wifi or anything and they said 'NO, its a requirement'. Oh well, smart move I guess, gonna be paying ?5/month less, having no traffic shaping/limiting AND having 6 times faster internet, not a bad deal! :) Link to comment Share on other sites More sharing options...
The_Fox Posted May 6, 2012 Share Posted May 6, 2012 its needs to be activated by a VM engineer, the bar code on the hub is mirrored with the customers details. Link to comment Share on other sites More sharing options...
limok Posted May 6, 2012 Share Posted May 6, 2012 There's an option in the superhub settings to use it as a modem only, no need to use the router functionality of it at all. Ironically one of my reasons for leaving VM business was that if I wanted an upgrade, they forced you to have the superhub, you couldn't use your own router or anything, it HAD to be a superhub, and I told them I didn't want wifi or anything and they said 'NO, its a requirement'. Oh well, smart move I guess, gonna be paying ?5/month less, having no traffic shaping/limiting AND having 6 times faster internet, not a bad deal! :) Link to comment Share on other sites More sharing options...
StevenNT Posted May 6, 2012 Share Posted May 6, 2012 If you get a superhub, don't use it, the old modems they supplied are capable of 100mbs and the routers inside the superhub make a virus ridden Windows ME computer look stable Not sure what your talking about. The VM Superhub works very well, I've had no problems with it and got mine a few months ago. Link to comment Share on other sites More sharing options...
u2_storm Posted May 6, 2012 Share Posted May 6, 2012 I've got the Superhub and didn't really want it but was told by the sales team it was the only option but if I put it in modem mode I could setup how I wanted it, and 6 months later it's still working fine! Link to comment Share on other sites More sharing options...
JJ_ Posted May 6, 2012 Share Posted May 6, 2012 Not sure what your talking about. The VM Superhub works very well, I've had no problems with it and got mine a few months ago. It is a pile of turd even in modem mode from my experience. Link to comment Share on other sites More sharing options...
StevenNT Posted May 6, 2012 Share Posted May 6, 2012 It is a pile of turd even in modem mode from my experience. Your experience does not resemble mine then, had zero problems with it. Have you tried it with the latest firmware? V5.5.2R30 ? Link to comment Share on other sites More sharing options...
Depicus Posted May 6, 2012 Share Posted May 6, 2012 Your experience does not resemble mine then, had zero problems with it. Have you tried it with the latest firmware? V5.5.2R30 ? I have the latest firmware and can safely say mine is not that good, wifi issues, required reboots and only had it a few weeks. But it is fast :) Link to comment Share on other sites More sharing options...
MillionVoltss Posted May 6, 2012 Share Posted May 6, 2012 I was told that its amazing last night by friends and the fact i cant setup WPA2 and my Galaxy S2 phone is my fault and not the Superhub. Anyone had any luck setting it up with Galaxy S2 ? Ive only had it a few days but try as i may i couldnt set it up unless it was set to WEP, which is a no no. Link to comment Share on other sites More sharing options...
JJ_ Posted May 6, 2012 Share Posted May 6, 2012 Your experience does not resemble mine then, had zero problems with it. Have you tried it with the latest firmware? V5.5.2R30 ? R30 is almost a year old and still buggy. Are you using your Superhub in modem mode or as a modem/router? Try some heavy usage over wireless with up to 300Mbps mode and I'm sure you will run into trouble. Link to comment Share on other sites More sharing options...
game_over Posted May 6, 2012 Share Posted May 6, 2012 I've just been given one as i've upgraded to 30MB.. so far so good in wireless mode. Only issue is only some torrents will download, others randomly fail, haven't worked it out yet.. Link to comment Share on other sites More sharing options...
remixedcat Posted May 6, 2012 Share Posted May 6, 2012 can't you use it as a modem only and use your own router? I can't belive, also that NETGEAR made the thing! VM must have done something to **** NETGEAR off or they botched it with thier crappy firmware! Link to comment Share on other sites More sharing options...
metallithrax Posted May 6, 2012 Share Posted May 6, 2012 We got a new one a week or two ago, wireless has been crap. Followed what others have said and turned it to modem only and using my old router. Has been a lot better so far. Link to comment Share on other sites More sharing options...
hjf288 Posted May 6, 2012 Share Posted May 6, 2012 Not sure what modem you're talking about, but if you mean the ambit 2050 ones then no, they're capable of 20Mbps The Ambit VMDG300 should be capable of at least 155Mbit.. Link to comment Share on other sites More sharing options...
remixedcat Posted May 6, 2012 Share Posted May 6, 2012 metal... what is your old router? Link to comment Share on other sites More sharing options...
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