I am looking for a way or software which automates the confirmation of medical schedules over phone, for example we have certain amount for instance 100+ medical appointments and have to call each person to confirm if they are coming over on certain date or not.
I want to automate this task using outbound IVR, I want it to call all the contact numbers scheduled for appointment for certain date. and give options like
Press 1 for confirm appointment
Press 0 for cancel appointment
or
Press 9 to talk to Medical represntative.
on 9 call routed to another number if they want to talk for any other queries.
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Raffye.Memon
Hello,
I am looking for a way or software which automates the confirmation of medical schedules over phone, for example we have certain amount for instance 100+ medical appointments and have to call each person to confirm if they are coming over on certain date or not.
I want to automate this task using outbound IVR, I want it to call all the contact numbers scheduled for appointment for certain date. and give options like
Press 1 for confirm appointment
Press 0 for cancel appointment
or
Press 9 to talk to Medical represntative.
on 9 call routed to another number if they want to talk for any other queries.
can someone please elaborate. on this pls
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