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OutBound IVR Software


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Hello,

I am looking for a way or software which automates the confirmation of medical schedules over phone, for example we have certain amount for instance 100+ medical appointments and have to call each person to confirm if they are coming over on certain date or not.

I want to automate this task using outbound IVR, I want it to call all the contact numbers scheduled for appointment for certain date. and give options like

Press 1 for confirm appointment

Press 0 for cancel appointment

or

Press 9 to talk to Medical represntative.

on 9 call routed to another number if they want to talk for any other queries.

can someone please elaborate. on this pls

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