Internet dropouts (not surprising)


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Ok here's where all the extensions are connected which is right next to the master socket. When attempting to put a filter on the socket, broadband doesn't connect at all. I have no experience at all with this sort of hardware so any help will be really appreciated!

When I did DSL installations for BellSouth we were given replacement network interfaces to install. The DSL was split off where the phone line came into the house and we were to install a separate jack at the customer's chosen area that was connected directly to the NI. If it's a hybrid PBX and you have the filter anywhere in the system's loop it may be filtering out power or control signals.

I like what you're saying even though I have no idea what you're getting at.

Are you saying some hybrid systems allow for a single microfilter at the single socket which it is required?

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Do PBX boxes suffer from a REN limit? Most home phones only allow 6 REN on the line, so if you're exceeding the line capabilities then nothing will work. Have a look at the REN rating for each device. Looking at the age of some of that hardware, some of it may be 2 REN... This may of course be entirely irrelevant... just putting it out there :)

http://en.wikipedia.org/wiki/Ringer_equivalence_number

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I like what you're saying even though I have no idea what you're getting at.

Are you saying some hybrid systems allow for a single microfilter at the single socket which it is required?

"Network Interface" is just what phone companies call the box that's normally mounted on the outside of the building.

Most business phone systems use out-of-band control signals (or even extra wires in the cable) to let the phones know that they have transferred calls or even to power the phones. It's possible that the DSL filter is interfering with the phone system and the other way around.

I can't see from your photos exactly how the DSL is connected, but the best way to configure it is to have the filter as the first thing the incoming phone line hits when it enters the building. The DSL line should come directly off the filter's internet terminals and the phone system would go on the normal line terminal. That should insure that the filter isn't either preventing the phone system from talking to the phones or injecting noise in the DSL signal and causing dropouts. We never had much luck with the little microfilters they gave people with the self-install DSL kits.

@spikey_richie: I don't think it would be a REN issue as systems like the one he mentioned are generally self-powered rather than being powered by the incoming phone line. (EDIT: It could actually be an issue if the PBX is trying to pull power from the phone line and dropping the power required for the DSL to communicate with the phone company's CO.)

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Do PBX boxes suffer from a REN limit? Most home phones only allow 6 REN on the line, so if you're exceeding the line capabilities then nothing will work. Have a look at the REN rating for each device. Looking at the age of some of that hardware, some of it may be 2 REN... This may of course be entirely irrelevant... just putting it out there :)

http://en.wikipedia....ivalence_number

0:31

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"Network Interface" is just what phone companies call the box that's normally mounted on the outside of the building.

Most business phone systems use out-of-band control signals (or even extra wires in the cable) to let the phones know that they have transferred calls or even to power the phones. It's possible that the DSL filter is interfering with the phone system and the other way around.

I can't see from your photos exactly how the DSL is connected, but the best way to configure it is to have the filter as the first thing the incoming phone line hits when it enters the building. The DSL line should come directly off the filter's internet terminals and the phone system would go on the normal line terminal. That should insure that the filter isn't either preventing the phone system from talking to the phones or injecting noise in the DSL signal and causing dropouts. We never had much luck with the little microfilters they gave people with the self-install DSL kits.

@spikey_richie: I don't think it would be a REN issue as systems like the one he mentioned are generally self-powered rather than being powered by the incoming phone line. (EDIT: It could actually be an issue if the PBX is trying to pull power from the phone line and dropping the power required for the DSL to communicate with the phone company's CO.)

Few things...

- The phone isn't self powered, it draws power from the phone line, nor does it have the option to use a power lead.

- The router, phone and answer machine is connected to a single extension with two phone jack terminals. The router and answer machine are connected via a micro filter. If I try to connect the phone in it's own socket, or by using a splitter with the answer machine on the filter, the phone simply doesn't have enough poower (captain). It doesn't function at all when filtered. Maybe it is a 'ren' issue?

- The box that the extensions are connected to (PBX?) is in night mode, maybe this is providing less power to the extensions? (though I can't see any button to change this!) It is obviously plugged into the mains

- When I do plug an adsl filter in to the first socket (master socket) ADSL simply doesn't connect at all. Are you suggesting something else?

Thanks for the replies so far.

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