netsurfer802 Posted December 3, 2012 Share Posted December 3, 2012 I am trying to help a user with her computer that keeps popping up to renew her Windows Defender program. When I open the Task Manager it shows that the task is NotificationDlg and when I go to the associated process it's something like cass.exe which allows the Windows Defender to run in the background and protect the computer. The problem is that the user doesn't want to go with her other paid subscription with AVG untill the 11 days runs out with Windows Defender but at the same time she wants the Total Defender Anti-Virus Renewal Pop-up Notice to not pop-up. Is there anyway this can be done...and if so how? Thanks very much in advanced for any helpful response. Link to comment Share on other sites More sharing options...
xendrome Posted December 3, 2012 Share Posted December 3, 2012 Windows Defender doesn't have any type of renewal or pop-up like that. It sounds like that computer is infected with one of those FakeAV malware apps. Link to comment Share on other sites More sharing options...
Shane Nokes Posted December 3, 2012 Share Posted December 3, 2012 Total Defender is not WIndows Defender. Total Defender is itself a 'parasite'. It's a fake antivirus package that screws with the system. You need to get that system cleaned ASAP. Which OS is she using? There's no tag to let us know... Link to comment Share on other sites More sharing options...
netsurfer802 Posted December 3, 2012 Author Share Posted December 3, 2012 Actually looking back it's a notification for Windows Defense; it's windows 7. Link to comment Share on other sites More sharing options...
Shane Nokes Posted December 3, 2012 Share Posted December 3, 2012 Same advice. Windows Defense is not Windows Defender. It is the same type of parasite. So getting rid of it ASAP still applies. :) Link to comment Share on other sites More sharing options...
Hum Posted December 3, 2012 Share Posted December 3, 2012 Find and Delete NotificationDlg, cass.exe -- or try running Ad-Aware: http://www.lavasoft.com/ You can always delete AA later if you don't like it on the PC. Link to comment Share on other sites More sharing options...
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