What happens to cargo in crashed UPS plane?


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Dumb question, but after seeing the UPS Cargo plane crash today, was wondering, what do they do with the cargo that survived?

 

A bunch of the pictures of it show half the plane still loaded with cargo that didn't burn, along with a lot of it scattered in the field still in boxes... What does UPS or the FAA do with cargo in a situation like this? Obviously a lot of it could of had a lot of value. Does UPS try to get it to the recipient eventually, or do they seize it and just give you insurance money? Never had this happen to me so was just curious how the whole thing went down after something like this.

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My guess is that they would just write it off, since you have to actually fill out a form to claim your payment for lost deliveries, and I'm sure a lot of people don't. A lot of people also don't declare the value on their packages, which means they're only out $100.

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My guess is that they would just write it off, since you have to actually fill out a form to claim your payment for lost deliveries, and I'm sure a lot of people don't. A lot of people also don't declare the value on their packages, which means they're only out $100.

But these are packages that the end user might not even know yet were in this plane, does UPS notify them of the package loss or is it up to the end user to say hey it never showed up?... I've never lost a package before so never saw this happen in person

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But these are packages that the end user might not even know yet were in this plane, does UPS notify them of the package loss or is it up to the end user to say hey it never showed up?... I've never lost a package before so never saw this happen in person

 

You can claim it lost if it hasn't arrived within 24 hours. The sender files the claim, since it was their item being shipped. 

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what usually happens in this sort of thing is any packages that survived or could be salvaged are returned to the senders.

 

the sender then can file for a claim if there is any damaged or missing parts.

 

by law they either have to return or destroy anything that cant be returned, they cant sell it on.

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According to the UPS tracker, it gets discarded. It probably becomes part of the investigation and becomes property of the FAA.

owo57si.jpg

 

Actually UPS came out last night and said they'd be contacting affected customers directly about their package state, that message is just a generic one when an accident happens

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Pfft. I wouldn't. It's just "stuff".

maybe to you, but what if it's something important to someone's life? You could of had important documents overnighted... you could of had things you can never get back sent...

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maybe to you, but what if it's something important to someone's life? You could of had important documents overnighted... you could of had things you can never get back sent...

 

That's why you insure it, if it's so valuable. There's probably not a lot of very important documents that can't be replicated or faxed.

 

It sucks if you didn't insure something, but that's the risk, I suppose. I don't usually insure shipments, as 99.99% of the time they get there, it costs money to buy insurance, the carrier automatically provides some insurance, and it's a PITA to file a claim anyway.

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. . .can you say manifest.  As a former Claims Director for a large national transportation company (trucking) every shipment that went out the gate on a trailer(s) had a manifest that was also posted not only with the driver, but also posted into the companies computers along with it servers, thus you knew actually what that driver was carrying.  It would be the same for companies like FEDEX and UPS.  The customers of the lost or damage freight would be notify via phone or email as to the situation, and told to submit their copy of the bill of lading to the claims department.  Depending on the contact used for shipping that would be determine the amount they would receive for the lost of their freight (in 99% of the cases they would receive the full amount (cost) of the shipment.  Companies that move freight for a business usually have a special fund just for the this type of situation/incident so that they can do a complete payout.

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