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Outlook 2013 Folder Pane blank

Question

Emil Valsson    13

Hello, after I updated my Windows/Office 2013 with the latest updates from Windows updates today the Folder Pane in Outlook 2013 is blank. If I click it it just minimizes. Any idea how to fix this?

 

 

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JRmpls    1

I rolled back my system to before I ran Windows Update and I'm installing patches one at a time to see which one borked this up.  Will follow up once I find the culprit.

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kiddingguy    47

I'm curious as to which update. I'm having the same issue.

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JRmpls    1

Yup.. KB2817630.  Unfortunately, just uninstalling the update doesn't fix the problem, so you'll have to roll back to correct the problem.

 

Correction:  Apparently, uninstalling KB2810009 and KB2817630 will correct the issue without a rollback.

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kiddingguy    47
JRmpls, on 10 Sept 2013 - 22:16, said:

Yup.. KB2817630.  Unfortunately, just uninstalling the update doesn't fix the problem, so you'll have to roll back to correct the problem.

 

Correction:  Apparently, uninstalling KB2810009 and KB2817630 will correct the issue without a rollback.

 

Just uninstalling KB2817630 worked for me. Luckily... :woot:

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JRmpls    1

Just uninstalling KB2817630 worked for me. Luckily... :woot:

I was not so lucky, but a rollback took all of 4 minutes to complete and all is right and good in the world again. :)

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Emil Valsson    13

Thanks, hopefully it will be fixed soon. :)

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Aergan    621

Was greeted with this also after updates today

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Brandon H    1,958

well now I'm glad I haven't run updates in about a month and a half

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