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By Abhay V
Microsoft posts a workaround for the 'Reset this PC' bug plaguing some Windows 10 PCs
by Abhay Venkatesh
Microsoft offers an in-built solution to reset a Windows 10 PC through the Settings app if users choose to do so due to a corrupt build or issues with the operating system. The tool also gives users the choice to keep their files and only reset the OS settings to factory default. However, the feature might not be working as expected for some users running Windows 10 version 2004.
The company today posted a support article acknowledging the issue with the ‘Reset this PC’ feature that causes the tool to fail and prompt an error that reads “There was a problem when resetting your PC. No changes were made". The company also posted a workaround for users who are unable to use the feature and are experiencing the said error.
Here is the workaround as shared by Microsoft:
The workaround involves using the Deployment Image Servicing and Management (DISM) tool to attempt to fix the issue. However, Microsoft does not mention any timelines on when a permanent fix for the problem is expected.
Interestingly, this is not the first time that the problem with the ‘Reset this PC’ feature has been acknowledged. A security update back in February introduced a similar issue and affected Windows 10 versions all the way back to version 1809. The update was then pulled by the company. While today’s documentation only mentions the May 2020 Update, it is not clear if the problem has been fixed for the earlier versions.
Source: Microsoft Support via BleepingComputer
By Abhay V
Microsoft working to fix LinkedIn bug preventing users from canceling subscriptions
by Abhay Venkatesh
Microsoft has acknowledged a bug in LinkedIn that prevents users from easily canceling their subscriptions. Reports of the problem began being reported in LinkedIn’s Help Forum almost two weeks ago, with multiple users claiming that the ‘Change’ option under ‘Premium Subscription’ settings was either unresponsive or did not offer an option to cancel the paid subscription.
The issue also meant that users were billed for an extra term – or more – if they did not successfully cancel their subscriptions or were unaware that the cancellation did not go through, even if the ‘Cancel Subscription’ button was available. Users also report receiving no confirmation about the status of their cancellation request, adding to the confusion.
Microsoft said in a statement to ZDNet’s Mary Jo Foley that it uncovered a bug that prevented users from accessing the “newly added cancellation flow” in Settings. Here is the complete statement:
In addition to fixing this bug, the company also noted that it is making more changes to better inform Premium subscribers of changes to plans or billing cycles. The firm will also be introducing reminder emails to notify users of upcoming renewals or when they approach the end of free trials.
Currently, the workaround for those facing problems with canceling their subscriptions is to head to the help page here and file a case under the ‘Other’ section with a ‘Premium’ comment.
By Abhay V
Pixel users are reporting issues with accessing the recent apps screen on Android 11
by Abhay Venkatesh
Google began rolling out Android 11 to all supported Pixel phones on September 8, bringing a bunch of new features such as message bubbles, notifications improvements, Pixel-specific additions such as Live View and Location Sharing in Maps, and much more. However, a few Pixel users that upgraded to Android 11 have begun reporting issues with the recent apps view.
The issue is with the phone not responding as expected to the swipe up gesture to navigate to the task switcher. In some cases, the screen freezes for a few seconds before responding, while in others, users see a blank screen. We can confirm the lag, as one of our devices too exhibits the issue where the screen takes a brief pause before opening the recent apps screen. There are multiple other reports on Reddit that suggest that more users are seeing the delay. Users in another Reddit thread could get the recent apps view to work by restarting their devices, but it seems to be a hit and miss.
Pixel owners have also taken to Google’s support forums to highlight the issue. The problem seems to be affecting people with Pixel 3 and Pixel 4 phones. The poster adds that they are unable to scroll between open apps or force shut apps without heading into the settings. While the issue does seem to be sporadic, more reports have begun flowing in the last couple of days. Another forum post entry suggested that booting into and out of safe mode fixed the issue.
While Google is yet to acknowledge the issue, it will be interesting to keep an eye on the forums to see if more users begin reporting the problem.
Are you experiencing issues or slowdowns when accessing the recent apps menu? Let us know in the comments below!
By Usama Jawad96
Microsoft apparently just fixed a Windows security flaw first reported to it in 2018
by Usama Jawad
Microsoft fixed quite a number of bugs in this month's Patch Tuesday update, which came out last week. While it packed numerous fixes for various versions of Windows, it did draw some criticism for the handling of a security vulnerability that was reported to it by Google.
However, it appears that the Redmond giant's security woes are not yet over as a new report claims that the firm just fixed a Windows zero-day exploit that was reported to it back in 2018.
Last week, Microsoft fixed a security hole in various versions of Windows that mainly deals with the operating system's incorrect handling of file signatures. In CVE-2020-1464, the company noted that:
In a blog post on Medium, security researcher Tal Be'ery has explained that Bernardo Quintero, a manager at VirusTotal - a service owned by Google - first discovered the vulnerability being exploited back in August 2018. This exploit, internally called "GlueBall", was immediately reported to Microsoft and the findings were published in January 2019 by Quintero. Microsoft acknowledged the issue and added mitigation actions in supporting tools, but stated that it would not fix the issue in the operating system itself. The reasoning behind this decision is not public.
After this, several blog posts were published by other people, explaining how to use GlueBall to exploit Windows. Then in June 2020, GlueBall was once again highlighted by prominent social media accounts.
It would seem that roughly around this time, Microsoft began to take this issue seriously and a proper fix to the gaping security hole was finally released in this month's Patch Tuesday. According to Microsoft's security advisory, this flaw was present in Windows 7, 8, 8.1, RT 8.1, Server 2008, 2012, 2016, 2019, and Windows 10, going all the way up to version 2004, and that it was exploited across numerous versions of the operating system.
In a vague statement to KrebsonSecurity, Microsoft stated that:
The handling of this incident from Microsoft's end is extremely strange, to say the least. One has to wonder why Microsoft delayed fixing a Windows security flaw for nearly two years, especially when it was present in virtually all major versions of the operating system.
Source: Tal Be'ery (Medium) via KrebsonSecurity
By Abhay V
YouTube Music bug causes playlist items to become unavailable, fix in the works
by Abhay Venkatesh
Some YouTube Music users are reporting on Reddit that a bug is causing songs in the playlist to become unavailable. AndroidCentral reports that they saw the issue crop up sometime last week, with more users seeing the problem now. Judging from some other tweets, it looks like the issue is affecting both Android and iOS users.
The bug is different from another issue that also made playlists and albums unavailable, because the current problem affects not only catalog songs, but also personally uploaded music or playlists. The songs in the list appear greyed out. The publication notes that it tried out one workaround which fixed the issue – which is to set the playlists back to ‘Private’ and clear the downloaded copy of the playlist from the app. It is likely that the issue results in the songs changing to ‘Unlisted’ or ‘Public’.
One of the responses on the Reddit thread suggests that the search giant is aware of the issue and is working on a fix. However, there is no timeline on when the fix will be released. Since the issue persists only in the YouTube Music app, users can choose to listen to tracks on YouTube for the time being. However, you must be a Premium subscriber to be able to play YouTube videos in the background with the screen turned off.
Image: u/AlchemyBeaver (Reddit)