App Crashes when Finger Print Reader is Involved


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Hello.

Im having a hell of a time with a finger print reader causing me issue. Im using microsale pos software version 8.2319 and windows 7 embedded and a touch dynamic pulse with a digital personal URU. I have installed the drivers (several times) and when i go to load the finger print function it crashes microsale and windows cannont find a soultion. I have used revo to strip it out and start over, i have ran the install of microsale over, i have used glary to clean up any reg errors, and viewed the event viewer which says 

 

Faulting application name: Micro$ale.exe, version: 8.0.0.2319, time stamp: 0x528a3f43
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb10c6
Exception code: 0xc06d007e
 
Ive read this could be a user profile error and have tried using a new profile. 
 
The only thing i can think of that i have not done is run the recovery partition and start from 0. 
 
Any help is appriciated.
 
Thanks
Jay
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