Help w BSOD


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I've been trying to find the solution online, but can't seem to work out.

I get BSOD for BUGCODE_USB_DRIVER, and the following is the error message:

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: fe
  BCP1: 0000000000000008
  BCP2: 0000000000000006
  BCP3: 0000000000000005
  BCP4: FFFFFA80092DEB20
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\031114-25849-01.dmp
  C:\Users\Home\AppData\Local\Temp\WER-48095-0.sysdata.xml
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
 
 
please tell me the steps that I could do
p.s-> should i install the USB composite device? will that affect my computer?
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Hello,

I've been trying to find the solution online, but can't seem to work out.

I get BSOD for BUGCODE_USB_DRIVER, and the following is the error message:

 

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

 

Additional information about the problem:

  BCCode: fe

  BCP1: 0000000000000008

  BCP2: 0000000000000006

  BCP3: 0000000000000005

  BCP4: FFFFFA80092DEB20

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 768_1

 

Files that help describe the problem:

  C:\Windows\Minidump\031114-25849-01.dmp

  C:\Users\Home\AppData\Local\Temp\WER-48095-0.sysdata.xml

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

 

 

please tell me the steps that I could do

p.s-> should i install the USB composite device? will that affect my computer?

This belongs in the Windows section.

Have you installed any new hardware?

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Hello,

This belongs in the Windows section.

Have you installed any new hardware?

my apologies - can this be moved to windows section then?

 

 

no i haven't. i have had this issue for a while :(

the only usb driver thats hooked atm is the logitech usb driver for my mouse - so i was wondering whether i should uninstall the usb composite device and reinstall?

or do you think it's another issue where is coming from?

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What OS version is it? Windows 8.1 had issues with Logitech drivers so either uninstalling it or updating to the latest version might fix it. Their mice are HID-compliant so they will still work without their drivers.

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What OS version is it? Windows 8.1 had issues with Logitech drivers so either uninstalling it or updating to the latest version might fix it. Their mice are HID-compliant so they will still work without their drivers.

W7 Home Premium :(

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I've been trying to find the solution online, but can't seem to work out.

I get BSOD for BUGCODE_USB_DRIVER, and the following is the error message:

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: fe
  BCP1: 0000000000000008
  BCP2: 0000000000000006
  BCP3: 0000000000000005
  BCP4: FFFFFA80092DEB20
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\031114-25849-01.dmp
  C:\Users\Home\AppData\Local\Temp\WER-48095-0.sysdata.xml
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
 
 
 
please tell me the steps that I could do
p.s-> should i install the USB composite device? will that affect my computer?

 

 

Try a program like this?  Will give more info on the BSOD.  I use it a lot and it comes in handy.

 

http://www.nirsoft.net/utils/blue_screen_view.html

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W7 Home Premium :(

I would try uninstalling SetPoint anyway and see if it stops. If that's not the problem you can always reinstall it. :)

You might also make sure your motherboard's chipset drivers are both installed and up to date.

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I frequently get the BUGUSBCODE_ERROR Message.

I initially thought it came from the usb, but it seems to crash even when none of the usb is plugged.

I have ran the scan for report - could anyone help me how to fix this ?

report.zip

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Theres nothing in the zip file. If there's any Symantec / Norton programs installed, uninstall them. Then use the removal tool, to remove the rest of it

 

ah sorry about that - here it is.

no ive always been using ms essential

031114-25849-01.zip

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It looks like the USB drivers themselves are crashing. Is this an AMD or Intel system?

I would still try installing the latest chipset drivers if you haven't already.

If you have Intel - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&ProdId=816

If you have AMD - http://support.amd.com/en-us/download/chipset?os=Windows

If that doesn't work you may need to go through the USB device list and remove non-present devices. I can post that info if the chipset drivers don't fix it.

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sncduvc.SYS can cause this stop error. See if there are any updates for your webcam. Are these 64 bit drivers?? Since it looks like you're using 64 bit windows.

 

Possible daemontools is causing it too. Its a known causes of crashes. I would uninstall this. Then see if it continues to crash

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It looks like the USB drivers themselves are crashing. Is this an AMD or Intel system?

I would still try installing the latest chipset drivers if you haven't already.

If you have Intel - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&ProdId=816

If you have AMD - http://support.amd.com/en-us/download/chipset?os=Windows

If that doesn't work you may need to go through the USB device list and remove non-present devices. I can post that info if the chipset drivers don't fix it.

I have downladed the latest chipset driver - Intel. I'll let you know if it crashes in the future.

Besides, could you please the info about going through the USB device list in case I will encounter the issue again?

 

FYI, I feel like it often crashed when I was watching online streaming

sncduvc.SYS can cause this stop error. See if there are any updates for your webcam. Are these 64 bit drivers?? Since it looks like you're using 64 bit windows.

 

Possible daemontools is causing it too. Its a known causes of crashes. I would uninstall this. Then see if it continues to crash

It is 64 bit driver. I have daemon and just uninstalled - but prior uninstalling them, its always been configured not to run when window starts nor having a mount device. (it's been a while that I haven't used, but it was a daemon lite)

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I've attached a cmd script that will launch the device manager in a mode that shows missing and non-present devices.

If you run this as an administrator then select "Show hidden devices" in the View menu you should see all of the USB devices that are or have been used under the "Universal Serial Bus controllers" subtree. Just go down the list and right-click on each of the ones that are grayed out and select Uninstall. If it gives you the option of removing the drivers then check that before clicking OK.

Here is the contents of the file for reference:

@echo off
set devmgr_show_nonpresent_devices=1
Start DEVMGMT.MSC

DevMgrRaw.zip

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