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Samsung Smart TV wifi issues

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wv@gt    2,393

So, I'm wondering if anyone else has seen or heard of this. I have a Samsung 32" Smart TV, bought it new beginning of the year, latest OS updates. 

I gotta say so far, I'm really not impressed at Samsungs OS on this, its very laggy and the wifi really really is bad. I'm not sure what is going on, but the OS constantly forgets my wifi password (had to manually enter the network info and save that ). Now when I am watching netflx, every 5-10 minutes the wifi just disconnects on the TV, it will say its connected to the network but not the internet. Whats even weirder is that even if the network info is saved and connects fine when I turn on the TV, when the wifi crashes it suddenly forgets all my wifi network info. Now yes I could solve this and use wired, but the router is in another room and the house is a rental and not wired up for cat 5. 

Now I'm not sure if there is a fix for this, if so would anyone on here know?

I'm gonna be pretty upset if I have to end up getting chromecast or something similar to use the apps the are supposed work on this tv

 

If not, since I got this at Best Buy, I'm wondering if I just warranty this, just not sure if all of the Samsungs face this issue
 

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+Anarkii    2,250

I have a 40 inch and mine is fine with wifi. All I did was set it up to have its own IP address and ISPs DNS and connect to the router, then updated the TVs firmware. From memory is should be smething like 1.7.7.7 or something. 
All I can suggest is updating the firmware. 

Menu > Support > Software Update

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wv@gt    2,393

I just updated to the latest firmware the other day. Did a quick search online and others are having issues, some are saying that the wifi board on these things isn't very strong. 

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+Anarkii    2,250

I think you could be correct - my TV is literally 1 metre away from the router so... yeah :/

Could you maybe invest in a wifi extender? For 50 bucks (here in Australia anyway) they solve all our wifi issues in my place.

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Melfster    651

if your using the built wifi adapter on the TV or one they gave you they are generally bad.  I hooked my tv to old wifi bridge I had laying around and had no problems.

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wv@gt    2,393

That sucks, well maybe I can see if Best Buy will let me warranty this. Either way it seems like my options are to spend $50 for either a wifi extender, running cat5e through the house to the router or buying chromecast. The router is literally 6-7 feet across from the tv in another room, all other devices in the house don't have issues like this

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helpifIcan    45

NO! use power line network devices if you look around you can get a set for 40 to 50 dollars. Did this with my Samsung and no more problems.

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Zathras5    210

NO! use power line network devices if you look around you can get a set for 40 to 50 dollars. Did this with my Samsung and no more problems.

Yeah, was similar issues with my Samsung... I had the Geek Squad guy over and his suggestion was basically the same as helpifican here. Haven't tried it yet because I also have an Apple TV, so I've just been using that when the TV flakes out.

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helpifIcan    45

Just a rminder if you go with the WIFI repeater you will lose half of you bandwidth as the repeater can only transmint and receive in one direction at a time.

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wv@gt    2,393

The powerline idea isn't a bad idea, I'm just wondering if all samsung tv's have this issue. All our other wifi devices, some which are definitely further away than my tv don't have issues like this

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helpifIcan    45

I think it's the companies trying to put everything into the devices so they put low end component in them to keep the price down. My 2 Sony BD's had the same problem I dropped in a cheap 4 port switch on the power line device and no more problems.

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wv@gt    2,393

Well I think I mostly fixed the issue, I basically had to move the wifi which is in another room on a shelf closer to my room. There are no major obstructions  other than the rooms doors. As a test though, I tried netflix on the tv and on my macbook from the same location as my tv. Macbook showed full reception, and was able to reach HD resolution on netflix. I then tested on the TV using the built in wifi tools from Samsung. The software showed very poor reception and netflix still won't reach HD resolution. Its pretty obvious Samsung used a very weak wifi radio/chip, which is really surprising considering what this is supposed to be used for. 

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Ironman273    1,095

My mom has a Samsung that I was going to connect to WiFi but the router is in another room.  I was getting no signal so I called Samsung and they told me they only support it out to 20ft (which is ridiculous).  I then fired up the Samsung Blu-Ray player she got in the package and it could see the router fine.  Unfortunately she finds it too complicated to turn on the BR player to watch Netflix.

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