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iPhone 6 not working on work wifi for some reason

Question

patseguin    1,328

I have a wireless network at my business that always worked fine with our previous iPhones. My iPhone 6 even finds the network and I enter the password and it accepts it and appears to connect and the wifi icon is up top. However, the phone won't use the connection for anything. If I try to browse the web, check for app updates, do OS update, it just fails. If I turn off wifi, everything works (although I can't update iOS over cellular). Why would the device appear to be connected but not actually use the network?

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techbeck    7,387

Make sure the WiFi isnt limited to the number of connections it can have.  We have a guest wifi at work which we limit.  Also, wouldnt hurt to reset the router if you can.  And does your phone connect to other wifi?

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dipsylalapo    1,949

Is there a proxy that needs to be used? 

 

I have similar issues where I work

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Squuiid    76

Usually DHCP not allocating an address or a DNS issue. Check what IP and DNS entries have been assigned.

Also, it has been mentioned that iOS 8.0.2 fixes some WiFi issues on the iPhone 6 models. Make sure you update.

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+BudMan    3,730

What provides your wifi? What are you using for security/encryption? WPA2/AES?

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Beyond Godlike    135

Probably dont need to say it, but have you rebooted.  My iPad once had this happen and a reboot fixed it. 

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patseguin    1,328

Reboot fixed it, thank you guys! Sometimes the most obvious solution eludes us! l-)

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