• 0

iPhone 6 not working on work wifi for some reason


Go to solution Solved by techbeck,

Question

patseguin

I have a wireless network at my business that always worked fine with our previous iPhones. My iPhone 6 even finds the network and I enter the password and it accepts it and appears to connect and the wifi icon is up top. However, the phone won't use the connection for anything. If I try to browse the web, check for app updates, do OS update, it just fails. If I turn off wifi, everything works (although I can't update iOS over cellular). Why would the device appear to be connected but not actually use the network?

Link to post
Share on other sites

6 answers to this question

Recommended Posts

  • 0
dipsylalapo

Is there a proxy that needs to be used? 

 

I have similar issues where I work

Link to post
Share on other sites
  • 0
Squuiid

Usually DHCP not allocating an address or a DNS issue. Check what IP and DNS entries have been assigned.

Also, it has been mentioned that iOS 8.0.2 fixes some WiFi issues on the iPhone 6 models. Make sure you update.

Link to post
Share on other sites
  • 0
techbeck

Make sure the WiFi isnt limited to the number of connections it can have.  We have a guest wifi at work which we limit.  Also, wouldnt hurt to reset the router if you can.  And does your phone connect to other wifi?

Link to post
Share on other sites
  • 0
+BudMan

What provides your wifi? What are you using for security/encryption? WPA2/AES?

Link to post
Share on other sites
  • 0
Beyond Godlike

Probably dont need to say it, but have you rebooted.  My iPad once had this happen and a reboot fixed it. 

Link to post
Share on other sites
  • 0
patseguin

Reboot fixed it, thank you guys! Sometimes the most obvious solution eludes us! l-)

  • Like 2
Link to post
Share on other sites
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.