Wireless mouse connectivity issue


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Lately my logitech wireless mouse won't work when the computer (custom built w/ Windows 8.1) is turned on. I'll press the power and connect buttons on the back of the mouse, but it still doesn't work. I don't think the batteries are the cause of the issue, as the low battery indicator isn't on. If I take the batteries out and put them back in, the mouse works.

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I would try different batteries.  Or it could be the mouse flaking out if a simple reinsert the batteries works.....but I would first replace the batteries before blaming the mouse.

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it is possible, but then the mouse would need to be replaced as reinstalling the same battery fixes the issue.

 

"If I take the batteries out and put them back in, the mouse works."

 

If it were a distance or a interference issue, doing this would not fix the issue.  If it is a weak signal due to weak battery, (which reinstalling may give it enough initial oomph to make the connection) it is possible that a strong battery may fix the issue.  If it still does not permanently fix the issue, then a new mouse is in order.

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Lately my logitech wireless mouse won't work when the computer (custom built w/ Windows 8.1) is turned on. I'll press the power and connect buttons on the back of the mouse, but it still doesn't work. I don't think the batteries are the cause of the issue, as the low battery indicator isn't on. If I take the batteries out and put them back in, the mouse works.

 

When I've had this issue with Logitech mice, it's usually been from the receiver being starved of power; either power saving features at UEFI/BIOS/motherboard level or too many devices drawing from a single USB hub. Might be worth swapping the port being used and/or not using a USB hub with the receiver.

 

If you're experiencing sluggish movement or it is actually connecting when you move the mouse within very close proximity of the receiver then it will be battery or signal strength related. Try to make sure that the receiver has clear line of sight to the device (no metal or liquids in the way).

You may find (depending on the model) that rechargeable batteries can cause this way before they are in need of charging. From my experience AA models need normal alkaline batteries only, but you can get away with rechargeable batteries if the device needs AAA until around 25% depletion before it becomes sluggish.

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Logitech has a connection utility, not to mention the Setpoint software can help with some settings.

But seriously, if you swapped out the batteries, tried different USB ports - get a new mouse!  Its not like we are talking about a new computer - its $30

If you are really anal - and your mouse is under warranty, Logitech will replace it - but in my opinion - that is way too much trouble for something like a mouse.

 

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